Customer Ratings & Reviews
- Model:
- EPRORBLK123
- SKU:
- 6211312
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.2 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers have good things to say about the JBuds Pro Signature Wired Earbud Headphones, particularly praising their sound quality, price, comfort, and durability. Many customers are impressed with the sound quality, saying that it is great and sounds better than most gaming headsets or earbuds. The price is also seen as a positive aspect, with customers saying that it is quite good for the quality of the earbuds. Additionally, customers find the earbuds to be comfortable and durable, with some even owning them for several years.
This summary was generated by AI based on customer reviews.
Junk
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Headphones were broken the minute my daughter took them out of the package.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hey Dgbest,
We're bummed to hear that your headphones were broken right out of the box. We do cover all of our Bluetooth headphones with a one-year limited warranty, and would love to get them replaced for you. When you get a chance please reach out to us either via email [email protected] or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may get you taken care of.
Thanks,
JLab Audio #FINDYOURGO
terrible quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The ear plugs are designed poorly, and the sound quality is terrible.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hey audrey,
So sorry to hear of your displeasure with your JBuds Pro. We may have a few solutions to provide you with. When you get a chance, please reach out to us either via email [email protected] or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t & Friday 8am-3pm p.t so that we may get you taken care of.
Thanks,
JLab Audio #FINDYOURGO
not good sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.bad product did not like i returned and i purchase another one
No, I would not recommend this to a friendCheap quality don’t buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Would not recommend don’t waste your money sound quality horrible
No, I would not recommend this to a friendCheap don’t but
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought for my son the ear pieces didn’t fit would not recommend
No, I would not recommend this to a friendEarphones broke
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.When I got home to use them they only worked in one ear
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hey rednecklady1967,
We are very sorry to hear of the defective unit that you received, our sincere apologies. We do cover our Bluetooth headphones with a two-year limited warranty. When you get a chance, please reach out to us either via email [email protected] or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may get you set up with a replacement unit.
We want to help you
#FINDYOURGO
JLab Audio
Wired headphone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I thought it was a good headphone but it didn't last lnog.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi Bennykhan,
We are bummed that your earbuds stopped working. We do stand behind our products 100% with our warranty policy. Please contact our customer support team at 405.445.7219 and we will be happy to help you.
Thanks,
JLab Audio
#FINDYOURGO
Waste
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not worth purchasing this product gets damaged very easily
No, I would not recommend this to a friendgreat
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.love them use at work easy storage in my bag .......
I would recommend this to a friendBrand response from JLab Audio Team
Posted .Hey Lisa,
Awesome! We are very happy to hear that you were pleased with the headphones. We were wondering if you had mistakenly given them a one star, or if there was an issue that we could address? When you get a chance please reach out to us either via email [email protected] or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t & Friday 8am-3pm p.t so that we may get you taken care of.
Thanks,
JLab Audio #FINDYOURGO
You get what you pay for
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sound and comfort are nowhere to be found. They will do the job, much like airline headphones. Cheap and serviceable.
No, I would not recommend this to a friendStatic is too distracting to use.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not much to say about them as they aren’t usable for music or conversation even after 10 hours of burn in. Not worth the effort to burn in or the money to purchase
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Quinn, we are extremely sorry about your poor experience. As always we have a two-year warranty on all Bluetooth products and would be able to exchange for a new set if for any manufacturer issues. Please contact our customer support team for help. -JLab Audio
not good quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.did not like these ear buds, to big for my ears, and were not comfortable in the ear. one of the wires was actually pulled away from the ear plug.
No, I would not recommend this to a friend- Pros mentioned:Sound quality
Perfect
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Clear great sound I love them they are perfect easy to wear
I would recommend this to a friendBrand response from JLab Audio Team
Posted .Hi, nice we are glad to hear you love them. If you ever need anything feel free to reach us at support@jlabaudio.com or visit us for quick live chat via our website jlab.com. Thanks for the support :)
Davian
#TeamJLAB
- Pros mentioned:Fit, Sound quality
JLab review
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've bought 3 of these in the past year, due to my own negligence. They fit snug and they don't drop out of my ears. The mic is exceptionally good for the price, and there is a mute button that works universally. The earbuds work on : Windows 10 PC / laptop, PS4 , Xbox, the next gen consoles, and also iPhone >7.
I would recommend this to a friend Ear headphones
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its good but not good on sound but good for phone's
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi Sarah, we are sorry to hear you ran into some issues with our product. Your purchase has a 2 Year manufacturers warranty with us, feel free to reach out to support@jlabaudio.com or chat via our website to take advantage. We look forward to speaking with you!
#TeamJLAB
Looks fragile
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not saying there good or anything but it feels like it gonna break due to the thin cord
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hey there, sorry to hear this but we have a warranty on all our products so if it does break you're covered! -JLab
Not any good
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not the greatest headphones, very staticky and sounds poorly.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi Fred,
We're sorry to hear that your earbuds are not working properly. All of our wired products come with a lifetime manufacturers warranty. Please send us an email (support@jlabaudio.com) or give us a call (405-445-7219) and we can discuss getting those replaced for you. Thanks, JLab Audio Customer Support
Nope
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t like these they constantly fell out of my ears
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there, in your product package you will find 3 different size tips, try out each and find the one that best fits. Then, when placing the buds in your ear give them a slight twist away from your face. If this doesn't help, please reach out to our customer support team to assist you. -JLab
Stop working
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stop working after 2 uses, I don’t know if they gave me a used one or what because I always buy these earphones but never from here and the one time I purchased from here they don’t work !
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .We're sorry to hear you're experiencing this issue, but we're here to help. For assistance, please email support@jlabaudio.com or call 405-445-7219.
worked fine.
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.worked fine for a few months, the the right side stop working.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hey
So sorry to hear of the troubles that you have run into. We do cover all of our bluetooth headphones for two years under warranty. When you get a sec, please reach out to us via email, [email protected] or via phone (405)445-7219 m-thur pst fri 8-3 pst so that we may get you taken care of under warranty.
Kind Regards
#TeamJLab Customer Support