Customer Ratings & Reviews
- Model:
- JBUDSPROBT-BLK-BOX
- SKU:
- 10331455
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.1 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers highly value the JBuds Pro Signature Wireless Earbuds for their sound quality, battery life, and comfort. The fit is customizable, and the Bluetooth connectivity is reliable. Some customers feel the volume could be louder, while others have noted the cord length is short and have experienced charging issues.
This summary was generated by AI based on customer reviews.
Sound quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.For the price this item was a good buy. Good sound.
I would recommend this to a friend- Cons mentioned:Charging
Stopped working
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve had these head phones less than 25 days and they won’t turn on or work at all. Won’t even charge anymore. Waste of money don’t buy
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hey Blah,
So sorry to hear of the defective unit. Our sincere apologies. We do cover our Bluetooth headphones with a two-year limited warranty. When you get a chance, please reach out to us either via email [email protected] or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may get you back up and running with a new unit.
We want to help you
#FINDYOURGO
JLab Audio
Great buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great but for the price. I also bought service plan.
I would recommend this to a friendOk
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's ok not really ,it hangs to low &I get in the way
No, I would not recommend this to a friendDecent item
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had to return once because of manufacturers defect.
I would recommend this to a friendQuality has gone down
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this same model earbuds a year or so earlier and loved them. But this recent pair I bought has been disappointing. I have to forget then re-pair the earbuds because the audio skips and gets garbled.
No, I would not recommend this to a friendSound Quality ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I keep these in my car as emergency extra set for when I forget my Bose Sport in my house. Sound is ok, not the greatest. For the price....not to bad. If you are looking for a good headphones, these are probably not the ones your looking for.
No, I would not recommend this to a friendThey break easy
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve had several pairs of these and that is because I had to keep sending them back for replacements. They go bad. Either the battery or something happens where they do t charge any longer. Only minimally used them for running.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hey SWeiner
We are very sorry to hear of repeat issues with your jbuds pro headphones. We would like to gather a bit more info when you get a sec. We do cover our Bluetooth headphones with a two-year limited warranty. When you get a chance, please reach out to us either via email [email protected] or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may get you taken care of, hopefully once and for all.
We want to help you
#FINDYOURGO
JLab Audio
No
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So I bought these wanting freedom from wires got it, great sound got it, price amazing but but but the wireless range is horrible I took five steps away from my device and it started disconnecting, losing range not happy about that at all
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hey Radio,
We're bummed to hear of the Bluetooth signal strength issues that you ran into. We do cover all of our Bluetooth headphones with a two-year limited warranty, and would love to replace them under warranty for you. When you get a chance please reach out to us either via email [email protected] or shoot us a call at 405.445.7219 Monday-Friday between 8am-5pm so that we may get you taken care of.
Thanks,
JLab Audio #FINDYOURGO
Fail in comparison to the wired version
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The wired version has great frequency response in bass, mid, and treble frequencies. So, I hoped the wireless version would be the same. It’s not. They sound muddled and a little tingy. I would not recommend them.
No, I would not recommend this to a friendthey are okay
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these for school and the zoom meetings that I would be having. They are good for listening but when I used them to speak, people told me they couldn't hear me clear, that I sounded far.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there, we are very sorry about this and we want to make it right! Please reach out to our customer support team for help on this issue. They will be more than happy to assist. -JLab Audio
Sound goes soft in 30 sec cycles.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sound goes soft in 30 second cycles. Every 30 seconds the volume completely cuts out to the lowest level, then slow rises up to the volume I set them at, and 30 seconds later goes quiet again. I have never seen this behavior in a bluetooth device. If they worked I would give them 5 stars. If they wanted a beta tester they could have paid me $20 instead. Also, I own 3 of these. Blue/gray, black, pink/gray, The pink one's do the same thing. Only the black one's come with the cable synch, if that's what it is.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hey ReviewGOAT,
We are very sorry to hear of the volume issues that you ran into. We do cover these under warranty, and would love to get them replaced for you. When you get a chance please reach out to us either via email [email protected] or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t & Friday 8am-3pm p.t so that we may get you taken care of under warranty, and elaborate a bit as to their contents.
Thanks,
JLab Audio #FINDYOURGO
Not very good.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.At any rate, not nearly as good as the Callmate SH05 it replaced. The sound quality is tinny, and the rubber fins don't really help it stay in the ears. The only way to use it is to push the earpieces so far in that it blocks all ambient sound.
No, I would not recommend this to a friendJLab Audio
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They work ok for the price that they were, when you answer a call it takes a while for them to connect, you can here it connect and the person your on the phone with can hear it also.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there, we are very sorry about this and we want to make it right! Please reach out to our customer support team for help on this issue. They will be more than happy to assist. -JLab Audio
Some accessories NOT included!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.DO NOT BUY if you expect to receive the "Collar Clip" and the 2nd set of Cush Fins shown in the product image. Guy at store told me the image is wrong! [And this assumes the set you receive will actually have all its add-ons... the first set they shipped to me was missing even more than just the clip and fins!
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .We're sorry to hear you're experiencing this issue, but we're here to help. For assistance, please email support@jlab.com or call 405-445-7219.
Dead within 2 months
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These worked fine for maybe 3 weeks. I wear them every day to run, and after about 3-4 weeks one of the ears started giving static fuzz & crackling. Another month later, the electronics have completely died. The red "charging" light will come on (sometimes) while the earbuds are plugged in (they must not actually be charging, because the light stays red for hours) but the power button won't turn the earbuds on.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there, we're certainly sorry about your poor experience. As always we have a two-year warranty on all Bluetooth products and would be able to exchange for new set if there were manufacturer issues. -JLab Audio
Worth how much I spent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Battery life is decent, actually really good last all my work shift as far as playing music. When trying to talk to someone they can barely hear me. Disappointed that this is happening after purchasing it.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hey Freedy191,
We're very sorry to hear of the mic issues that you have encountered. We do cover all our Bluetooth headphones with a two-year limited warranty. When you get a chance please reach out to us either via email [email protected] or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t & Friday 8am-3pm p.t so that we may get you taken care of under warranty.
Thanks,
JLab Audio #FINDYOURGO
Not worth the money
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hate them. The sound quality it fine, but the structure of them is garbage. They are so thin and they will slide to the right because of the weight of the mouth piece/volume control. Smh
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hey Prudence
We are very sorry to hear of your experience. We do cover our Bluetooth headphones with a two-year limited warranty. When you get a chance, please reach out to us either via email [email protected] or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may get you into a unit that you will love, under warranty.
We want to help you
#FINDYOURGO
OK but I have had better
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got these and they are my first bluray headphones. Got them for working out and they are not very comfortable in the ears. Sound is good but the connectivity and comfort means I would not recommend.
No, I would not recommend this to a friendDissatisfied
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This Bluetooth is good for listening to music but the call quality is horrible. I get told I sound far away. I will be returning this set
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hey Nick,
We're very sorry to hear of the call quality issues that you're running into, calls should definitely be crystal clear. We do cover all of our Bluetooth headphones with a one-year limited warranty, and we'd love to get them replaced for you. When you get a chance please reach out to us either via email [email protected] or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may get you taken care of.
Thanks,
JLab Audio #FINDYOURGO