Customer Ratings & Reviews
- Model:
- JBUDSPROBT-BLK-BOX
- SKU:
- 10331455
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.1 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers highly value the JBuds Pro Signature Wireless Earbuds for their sound quality, battery life, and comfort. The fit is customizable, and the Bluetooth connectivity is reliable. Some customers feel the volume could be louder, while others have noted the cord length is short and have experienced charging issues.
This summary was generated by AI based on customer reviews.
Broke down less than a month
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This the second JLab audio set I bought. First one lasted only few months. Second one broke down within a month. I would not recommend this product due to poor build quality. First the charging light went out. Then no longer could power on the device. Same happen to my previous product. Ration is “0” stars. Would never buy Jlab again.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hey Sam1,
So sorry to hear of a second issue, our sincerest of apologies. When you get a chance, please reach out to us either via email [email protected] or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may get you taken care of quickly.
We want to help you
#FINDYOURGO
JLab Audio
Returned
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Thought it was a good one for the price, but had to return in few days of use. Power button did not worked & did not paired with the phone.
No, I would not recommend this to a friendBroke within a month
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My son loved them but then they started to make horrible noise in 2 weeks. Company sent us a warranty form so hopefully they replace them.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hey jess,
So sorry to hear of your troubles. We will most certainly get these replaced under warranty. Please feel free to reach out to us either via email [email protected] or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t & Friday 8am-3pm p.t if we can answer any questions as to the warranty process.
Thanks,
JLab Audio #FINDYOURGO
Nice headphones
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had these headphones for 2 years before I lost it on an airplane. In the 2 years I had it, I had no problems with them
I would recommend this to a friendyou get what you pay for
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The soft parts that fit in your are do not stay on the device. Unfortunately makes it a very poor experience. They fall apart just in a bag.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hey Hideout,
We're very sorry to hear of that your earbuds are not staying put. We do cover all of our Bluetooth headphones with a one-year limited warranty, and would like to offer you a few solutions. When you get a chance please reach out to us either via email [email protected] or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may get you taken care of.
Thanks,
JLab Audio #FINDYOURGO
Needs more work
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought for running. I had to return it after 2weeks because they stopped working.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hello,
We want to apologize for your bad experience. Thank you for being a customer of a few of our products. We would like to learn more about your specific situation and make it right. Please Reach out to us at support@jlabaudio.com or visit jlabaudio.com/contact. We are looking forward to speaking with you back from you and working towards earning back your business.
Great for the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These things are great for the price. I like the shirt clip also. It’s crazy how a lot of corded headsets don’t have a clip.
I would recommend this to a friendJust ok.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sound is ok. Battery life is good. They slip off of my neck constantly and the included clip doesn’t grip my shirt very well.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hey Brickman,
So sorry to hear of the fitment issues that you're running into. Maybe another clip would hold it in place. When you get a chance please reach out to us either via email [email protected] or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t & Friday 8am-3pm p.t so that we may get one sent out to you.
Thanks,
JLab Audio #FINDYOURGO
Great for the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great for the price. I needed a wireless inexpensive headset and this was perfect. Sound quality is a little muffled.
I would recommend this to a friendBattery Issues
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The battery only lasted 6 hours and the audio was poor.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Please reach out to support@jlabaudio.com or chat with a representative via our live chat on our website. We can replace that item under warranty to get something more suitable for you. We look forward to speaking with you!
Just Ok
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nothing to special about these, I would say keep them for the gym or work. Quality is average.
No, I would not recommend this to a friendAlright.
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty good sound sound quality. Slips of the ear a lot even when you take of the rubber protector.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hello
We are very sorry to hear of the issues that you have run into. We do cover our Bluetooth headphones with a two-year limited warranty. When you get a chance, please reach out to us either via email [email protected] or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may get you into a different model need be.
We want to help you
#FINDYOURGO
JLab Audio
Just OK
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It works fine with my phone. But when I connect to my Laptop, I am not sure what is happening, it just does not work!!
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi Anonymous,
We are bummed to hear you are having issues connecting to your laptop. Please contact our customer support team at 405.445.7219 and we will be happy to help troubleshoot your issue.
Thanks,
JLab Audio
#FINDYOURGO
headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They work ok so far but not great. Not near as good as some more expensive headphones
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .We're very sorry to hear that your experience has not met your expectation. We would love to learn more about your experience as it's hard to give any tips on how to address your issue with the information provided. Our customer support team is ready and willing to help if you reach out to them. -JLab Audio
Perfect for the gym
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I strictly use mine at the gym. And for 2 solid years, I've said "everything is the same, just go cheap". So I've been spending $5-10 a pair. Guess what, 8 pairs later...I said spend a little more. These are great, sound is on point, and they fit the ear great.
I would recommend this to a friendThere ok
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ok for a backup pair. But sound and fit is not great. They are small for my ear. Bot the best fit.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hey Tiff,
We are very sorry to hear of the issues that you have run into. We do cover our Bluetooth headphones with a two-year limited warranty. When you get a chance, please reach out to us either via email [email protected] or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may get you a new unit under warranty.
We want to help you
#FINDYOURGO
Not so clear
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Unfortunately these ear buds do not have good sound quality when talking on the phone however music plays great
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi AngieD,
Thanks for the feedback on the JBuds Pro as we are always looking to improve our products. If you have any questions or if there's anything we can do for you please contact our customer support team at 405.445.7219.
Thanks,
JLab Audio
#FINDYOURGO
C
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not the greatest…get the insurance so you can upgrade at your own pace!
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .We're very sorry to hear that your experience has not met your expectation. We would love to learn more about your experience as it's hard to give any tips on how to address your issue with the information provided. Our customer support team is ready and willing to help if you reach out to them. -JLab
Not good. At all.
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Poor sound quality. Poor volume. Poor control. The volume dongle is so heavy it pulls the earbud out of your ear. Trash if you use it when active. Don't buy. Very disappointed. Too late for me to return though. I should have. I'm a pretty busy guy though.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi Senn, we are sorry to hear you ran into some issues with our product. Your purchase has a 2 Year manufacturers warranty with us, feel free to reach out to support@jlabaudio.com or chat via our website to take advantage. We look forward to speaking with you!
Davian
#TeamJLAB
Looking for another style
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Difficult to stay attached. seem to fall out very easily.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .We're very sorry to hear that your experience has not met your expectation. We would love to learn more about your experience as it's hard to give any tips on how to address your issue with the information provided. Our customer support team is ready and willing to help if you reach out to them. -JLab