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Customer Ratings & Reviews

Model:
JBUDSPROBT-BLK-BOX
SKU:
10331455
Your price for this item is $20.00

Customer reviews

Rating 4.2 out of 5 stars with 2720 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers highly value the JBuds Pro Signature Wireless Earbuds for their sound quality, battery life, and comfort. The fit is customizable, and the Bluetooth connectivity is reliable. Some customers feel the volume could be louder, while others have noted the cord length is short and have experienced charging issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 124 Showing 2,461-2,480 of 2,720 reviews
  • Rated 4 out of 5 stars

    Nice headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are very nice for an affordable headphone. Quality of sound is good.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Just ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can hear a buzzing noise from the Bluetooth so it doesn’t produce a clear sound.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Too much static

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'd rather get non-bluetooth earphones. These make a really annoying static noise.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Gets the job done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not even close to being the best but they are $25 so they get the basic job done.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great headphone for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headphone delivers a pretty good sound pressure with decent sound quality. It's not as quite impressive as the more expensive options available in the market, but it has a great cost-benefit.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    U should get more time for a return

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't work and the ones I got was not on a string they were 2 individual pieces. Before I realized it didn't work I couldn't take it bk

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      We're sorry to hear about the product you received. Please contact us at support@jlab.com, and we'd be happy to resolve this for you. jlabaudio-conv

  • Rated 2 out of 5 stars

    not compatibility with metro pcs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    purxhased as a token gift. was not compatible with a Metro Pcs phone.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hey lisalashawn,
      So sorry to hear of the pairing issues that you're running into. They should work just fine with any cell phone that has Bluetooth. When you get a chance please reach out to us either via email [email protected] or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t & Friday 8am-3pm p.t so that we may help troubleshoot the issue.
      Thanks,
      JLab Audio #FINDYOURGO jlabaudio-conv

  • Rated 4 out of 5 stars

    Great Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy for the price. If the wire was longer it would be 5 stars.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brief pauses in song when playing music. Not sure if loosing connection.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hey spooky0319,
      We're very sorry to hear of the connection issues that your running into. We do have a few troubleshooting solutions to offer that may get you taken care of. When you get a chance please reach out to us either via email [email protected] or shoot us a call at 405.445.7219 Monday-Friday between 8am-5pm p.t so that we can help you out.
      Thanks,
      JLab Audio #FINDYOURGO jlabaudio-conv

  • Rated 2 out of 5 stars

    Not good

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dont buy this headphones you can hear and dont last long.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hey Junior,
      We are very sorry to hear of the issues that you have run into. We do cover our Bluetooth headphones with a two-year limited warranty. When you get a chance, please reach out to us either via email [email protected] or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may get you taken care of under warranty.
      We want to help you
      #FINDYOURGO jlabaudio-conv

  • Rated 1 out of 5 stars

    Poor quality, don't buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought 2 pairs. They were great at first, but only lasted a few months, they simply stopped charging. Their warranty process is a pain, you need to ship them back (paying for it) and you'll get a coupon to buy the same item or another jlab product and this process takes up to 3 weeks.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hey Isaac,
      So sorry to hear of the issues that you're running into. When you get a chance, please reach out to us either via email [email protected] or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may provide you with a fast solution.
      We want to help you
      #FINDYOURGO
      JLab Audio jlabaudio-conv

  • Rated 2 out of 5 stars

    Cheap headphones

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked good for a month then keeps dying without warning.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would give it zero stars if I could. Don't waste your money. I had a pair for roughly two months, then they stopped responding and wouldn't charge. Exchanged those for another pair, and the same thing happened 3 weeks later. Got a 3rd pair and those lasted a month. Just a useless piece of junk.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hey RunnerinMass,
      We're very sorry to hear of the numerous issues that you have run into, and the related inconvenience of having to exchange them out. We do cover all our Bluetooth headphones with a two-year limited warranty, and would like to get you taken care of. When you get a chance please reach out to us either via email [email protected] or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t & Friday 8am-3pm p.t so that we may offer you a few solutions.
      Thanks,
      JLab Audio #FINDYOURGO jlabaudio-conv

  • Best Buy Employee

    Rated 1 out of 5 stars

    Not worth it

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    Best Buy Employee
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They stopped working under a week. Purchased for my brother in Law and same thing happend with him as well

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      We're sorry to hear you're experiencing this issue, but we're here to help. For assistance, please email support@jlab.com or call 405-445-7219. jlabaudio-conv

  • Rated 2 out of 5 stars

    worked

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they worked just didnt like the way fit my ear so i bought a speaker instead

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Didn’t last 3 months

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased these on sale for $20, but they crapped out 2 and half months in.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Keeps fall off ear

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ear piece keeps falling off my ear which is not good.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hey brown,
      So sorry to hear of the issues that you have run into. We do cover our Bluetooth headphones with a two-year limited warranty. When you get a chance, please reach out to us either via email [email protected] or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may get you into a new model that will fit you better.
      We want to help you
      #FINDYOURGO
      JLab Audio jlabaudio-conv

  • Rated 1 out of 5 stars

    Cheap Disposable Headphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I receive my headphones June 10th 2021 and they died 15 days later on June 25 2021. They should call them disposable headphones that only last 15 days. They started having static on the left ear then they died the next day.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi there, we are extremely sorry about this! As always we have a two-year warranty on all Bluetooth products and would be able to exchange for a new set for any manufacturer issues. Please contact our customer support team for help. -JLab jlabaudio-conv

  • Rated 4 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound and decent battery life. Ear pieces are comfortable.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good for the money earbuds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am happy with these earbuds so far good sound and comfortable

    I would recommend this to a friend