Customer Ratings & Reviews
- Model:
- JBUDSPROBT-BLK-BOX
- SKU:
- 10331455
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.1 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers highly value the JBuds Pro Signature Wireless Earbuds for their sound quality, battery life, and comfort. The fit is customizable, and the Bluetooth connectivity is reliable. Some customers feel the volume could be louder, while others have noted the cord length is short and have experienced charging issues.
This summary was generated by AI based on customer reviews.
Poor Quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.after about accumulated 20 hours of normal use, sounds became distorted. "poor quality"
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .We appreciate your feedback and will use it to improve your experience.
Product not worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This item is poor quality, not worth the money or wasted time.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hey XxAJAYPRxX,
So sorry to hear of your disappointment with the Jbuds Pro. Although not our top of the line headphone, they should produce nice sound, and have connectivity up to 30ft. Sounds like you may have received a bad set. We do cover these under warranty for two years, and we'll gladly get them replaced for you. When you get a chance please reach out to us either via email [email protected] or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t & Friday 8am-3pm p.t so that we may get you taken care of under warranty.
Thanks,
JLab Audio #FINDYOURGO
Not great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Used a couple times and wouldn’t connect with phone any longer
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hey Nicole,
Very sorry to hear of the pairing issue. When you get a chance please reach out to us either via email [email protected] or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t & Friday 8am-3pm p.t so that we may get you paired up, and runnin'. Sorry for the troubles.
Thanks,
JLab Audio #FINDYOURGO
Good sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good product for the price you pay, good sound and quality.
I would recommend this to a friendBad battery
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.At first these worked great. The sound was alright for the price but then the battery section bulged up. There is something wrong with the battery. I can't return these anymore because it's been over the allotted time eventhough I didn't use then but a handful of times.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hey Nora,
We are very sorry to hear of the issues that you ran into. Definitely sounds like a defective unit. We do cover our Bluetooth headphones with a two-year limited warranty. When you get a chance, please reach out to us either via email [email protected] or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may get you back up and running with a new set.
We want to help you
#FINDYOURGO
JLab Audio
Good value
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just good enough to get you by until you can get better!
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hey ginamo,
Hopefully these end up working nicely for you. Although not our top of the line headphone, you should be getting nice audio out of these. Please always feel free to reach out to us either via email [email protected] or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t if you ever have any feedback, or questions.
We want to help you
#FINDYOURGO
JLab Audio
Bad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.bad connection a loss of money, useless to finish fast ...
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi Betto310,
We are bummed to hear you are having connection issues with your JBuds Pro eabuds. We do stand behind our products 100% with our warranty policy. Please contact our customer support team at 405.445.7219 and we will be happy to help you.
Thanks,
JLab Audio
#FINDYOURGO
Excellent Budget Earbuds
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.For $20, these are great earbuds. They have decent sound quality and about 6-7 hours of battery life. If you need a cheap pair of Bluetooth earbuds, these are a great option.
I would recommend this to a friendThere just ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The sound is ok! The cord for the headphones is to short
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hey Lawdog,
Thanks so much for taking the time to review your JBuds Pro headphones. We are sorry to hear that the cable was a bit too short for you. We definitely try to put out a product that fits nearly everyone. We will replace these under warranty if you'd like. When you get a chance, please reach out to us either via email [email protected] or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t & Friday 8am-3pm p.t so that we may get you taken care of.
Thanks,
JLab Audio #FINDYOURGO
Very cheaply made
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very cheaply made and is not easy to sync to Bluetooth.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi Playstation,
We are bummed to hear you are having troubles syncing to Bluetooth. Press and hold the power button for 10 seconds until you see a red and blue light flashing back and forth. Do not release the power button when you see the blue flashing light, but wait until you see the red and blue flashing light. Once you see that your JBuds Pro will be ready to connect to your device.
If you run into any issues please contact our customer support team at 405.445.7219 and we will be happy to help you.
Thanks,
JLab Audio
#FINDYOURGO
I returned them
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was disappointed enough to return them despite the relatively low cost. The cable between each ear piece is short and a bit less flexible than one would desire. It flops against one's neck in an uneven and uncomfortable way. Let me state it another way: the cord does not lay flat.
No, I would not recommend this to a friendIt is not working
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got it for my brother to Africa but it never turned on. Sadly , i cannot return it because it will pass the 30 days as i will be back after 2 months.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hey Amiatayi,
We are very sorry to hear of the issues that you ran into. We are able to process International warranty claims. When you get a chance, please reach out to us either via email [email protected] or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may provide you with the instructions.
We want to help you
#FINDYOURGO
JLab Audio
Not happy , didn't last
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Didn't last the time they said it would . Had to return them.
No, I would not recommend this to a friendwould not recommend
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.poor sound quality and earbuds were not comfortable.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hey,
We're very sorry to hear of the poor sound quality as well as the comfort issues that you ran into with regard to your Jbuds Pro. We do cover all of our Bluetooth headphones with a one-year limited warranty, and would love to get them replaced for you. Maybe another model would suit you better. When you get a chance please reach out to us either via email [email protected] or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may get you taken care of.
Thanks,
JLab Audio #FINDYOURGO
Headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Were hard to connect. Returned them, dud pair.....
No, I would not recommend this to a friendNot bad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.You get what you pay for. If you just need something quick go for it. If it’s something you are going to use a lot spend some money and get something good. I’ve had a few pair of these and the battery on all of them eventually started to mess up.
No, I would not recommend this to a friendSound Quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very disappointing. Highs are way too much no bass
No, I would not recommend this to a friendMic poor quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Earbuds sound great but the mic is very poor quality
No, I would not recommend this to a friendTerrible headphones if you work out
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these headphones, hoping for a good pair to use while I work out at the gym. These are not suitable for that purpose. They are constantly falling out of my ears and it is quite frustrating. I will be returning these at my earliest convenience.
No, I would not recommend this to a friendGreat
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Better that beats w/ a longer battery life and great sound.
I would recommend this to a friend