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Customer Ratings & Reviews

Model:
JBUDSPROBT-BLK-BOX
SKU:
10331455
Your price for this item is $20.00

Customer reviews

Rating 4.2 out of 5 stars with 2720 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers highly value the JBuds Pro Signature Wireless Earbuds for their sound quality, battery life, and comfort. The fit is customizable, and the Bluetooth connectivity is reliable. Some customers feel the volume could be louder, while others have noted the cord length is short and have experienced charging issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 126 Showing 2,501-2,520 of 2,720 reviews
  • Rated 1 out of 5 stars

    Bluetooth in your ears is committing suicide thru

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cheap, not worth a cent, i would not recommend. I thought it was completely wired without the need for Bluetooth. Which is what the best buy employee even confirmed.... i

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      We're very sorry to hear that your experience has not met your expectation.  We would love to learn more about your experience as it's hard to give any tips on how to address your issue with the information provided. Our customer support team is ready and willing to help if you reach out to them. -JLab jlabaudio-conv

  • Rated 1 out of 5 stars

    No good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not comfortable and doesn’t stay in. Does not work in my favor

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      We appreciate your feedback and will use it to improve your experience. jlabaudio-conv

  • Rated 5 out of 5 stars

    Great for price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These work well for my wife. She uses them regularly for excercise, even though I’ve purchased Beats. She prefers these for comfort.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    4 months and already starting to fail

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these Oct 31. I just wanted them to listen to music while I work out. Initially, they sounded good. But now they are started to fail. I get constant episodes of static for a second or two.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hey iggy,
      We are very sorry to hear of the issues that you have run into. We do cover our Bluetooth headphones with a two-year limited warranty. When you get a chance, please reach out to us either via email [email protected] or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may get you a new set under warranty.
      We want to help you
      #FINDYOURGO
      JLab Audio jlabaudio-conv

  • Rated 1 out of 5 stars

    No shirt clip= useless garbage.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are trash without the shirt clip. This is the 4th pair I've bought but will no longer purchase this brand if there is no way to keep them clipped to my shirt while I'm at work.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not good.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase these because when I looked at the reviews they were good, however they don't even stay charged a whole 2 hours while on the phone. I am very much disappointed with this purchase, and will not be purchasing this brand again

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good But..

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For 20 bucks its a steal since its bluetooth and works, the only issue is the ear peace made my ear hurt but it was loud enough

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    It doesnt recognize to connect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as one of my gift for my husband so he can use it, but since i bought it, the device cannot be detected and so we’re unable to use it. We tried diff kind of device to connect but no luck..

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hey Musiclover,
      So sorry to hear of the pairing difficulties. To put these into a pairing mode, simply turn the headphones off, and then hold onto the power button for about ten seconds. The led light will flash blue & red to indicate that they're in a pairing mode. Please feel free to reach out to us either via email [email protected] or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t & Friday 8am-3pm p.t if you'd like for us to walk you through it.
      Thanks,
      JLab Audio #FINDYOURGO jlabaudio-conv

  • Rated 5 out of 5 stars

    Great bang for the buck

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clean sound and decent bass for Bluetooth headphones in this price range. They’re comfortable and have good battery life.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    JustMe

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its ok, the design is not as good as other buds I have tried. Skull candy, apple, akg are all better fitment. Sound is good, not good for kids or small ears though.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Wasted my money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed these headphones to use on phone calls. But no one can understand what I say through the mic. Have relagated to using as headphones for listening only

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    great Cordless headphones for a good price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality and sounds good for any budget. I can now listen my music and charge my IPHONE at the same time now.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Alright Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these earphones less than two weeks ago and they're not working now. They won't charge or turn on. Last time they turned on they sounded horrible. I've taken care of them and only use them for calls.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Just like the corded ones its not that great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I was willing to give this pair of headphones a chance but it wound up being so disappointing and the battery only lasted me 2.5 hours a day. Spent more time charging than enjoying.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hey dannymaldonado26,
      So sorry to hear of the defective battery. Our sincere apologies for the troubles. We do cover our Bluetooth headphones with a two-year limited warranty. When you get a chance, please reach out to us either via email [email protected] or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may get you set up with a new pair.
      We want to help you
      #FINDYOURGO
      JLab Audio jlabaudio-conv

  • Rated 1 out of 5 stars

    Crap headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible sound, sounds like music from a tin can. Uncomfortable in the ear. They actually hurt my ears and they don’t stay in.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi there, we are very sorry about this! Let’s have you reach out to our support team. They will be more than happy to help you. -JLab jlabaudio-conv

  • Rated 1 out of 5 stars

    Poor fit for my teenage son

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    clunky connection with bluetooth to an apple phone (could be phone, but I can easily connect my bose wireless headphones) and poor fit

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      These are compatible with all devices that support Bluetooth 5.0. Please check the Bluetooth version that your device supports. -JLab jlabaudio-conv

  • Rated 1 out of 5 stars

    Poor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Poor sound quality and very uncomfortable the headphones call and sound quality is very poor and very uncomfortable

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      We're very sorry to hear that your experience has not met your expectation.  We would love to learn more about your experience as it's hard to give any tips on how to address your issue with the information provided. Our customer support team is ready and willing to help if you reach out to them. -JLab jlabaudio-conv

  • Rated 1 out of 5 stars

    Don't buy this item

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't buy it does within weeks it not a good pair of ear buds spend a little more on good ones not these!!!!!!!!!!!!!!!!!!

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hey austin, So sorry to hear of the troubles. Our apologies for the defective unit. We do cover our Bluetooth headphones with a two-year limited warranty. When you get a chance, please reach out to us either via email [email protected] or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may get you a replacement under warranty. We want to help you #FINDYOURGO JLab Audio jlabaudio-conv

  • Rated 5 out of 5 stars

    Great wireless earphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality wireless earphones, very easy to pair with smartphone, never had a problem with them

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not satisfied

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for running and the wire bugs em when I'm turning my head, plus the bud sometimes comes out due to being pulled when I turned my head.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hello,
      When you get a sec, please reach out to us via email, [email protected] or via phone (405)445-7219 m-thur pst fri 8-3 pst so that we may get you into a model that will better fit you.

      Kind Regards

      #TeamJLab Customer Support jlabaudio-conv