Customer Ratings & Reviews
- Model:
- JBUDSPROBT-BLK-BOX
- SKU:
- 10331455
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.1 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers highly value the JBuds Pro Signature Wireless Earbuds for their sound quality, battery life, and comfort. The fit is customizable, and the Bluetooth connectivity is reliable. Some customers feel the volume could be louder, while others have noted the cord length is short and have experienced charging issues.
This summary was generated by AI based on customer reviews.
+- Plus/Minus
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.PLUS : For the price great Blue Tooth head phones MINUS: Microphone is almost inaudible, sounds like your talking through a pillow
No, I would not recommend this to a friendGreat sound. Good battery life.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They are a good value. This is my second pair. The other pair is still working great after a year.
I would recommend this to a friendDead after less than one year
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased 4/7/19, Died 2/02/20. They won't charge any more. I tried several different charging cables and several different charging sources. Nothing.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hey MikeC,
We are very sorry to hear of the issues that you have run into. We do cover our Bluetooth headphones with a two-year limited warranty. When you get a chance, please reach out to us either via email [email protected] or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may get you a new unit.
We want to help you
#FINDYOURGO
Awesome sounds
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great sounds out of these things, but battery is only 4 hours. Still impressed with sound though
I would recommend this to a friendTerrible product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tried and tried and tried ... after fully charge, my HP laptop (brand new 17” screen) can not even find this device thru Bluetooth. My iPhone XR can not find it also.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hey btseeker,
So sorry to hear of your pairing issues. All you need to do to put these into pairing mode is to turn the headphones off, then press and hold the power button without letting go until you see flashing blue and red lights. If this does not work, We do cover our Bluetooth headphones with a two-year limited warranty. When you get a chance, please reach out to us either via email [email protected] or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may get you taken care of under warranty.
We want to help you
#FINDYOURGO
JLab Audio
When they worked they were fun.
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Within the last two weeks it will not turn on despite multiple days in a row of charging.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .We're sorry to hear you're experiencing this issue, but we're here to help. For assistance, please email support@jlabaudio.com or call 405-445-7219.
Pure junk
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Would give 0 stars if could. Only lasted 3 runs and then wouldn’t turn back on. Realize these are cheap headphones but it should’ve last more than (3) 45 min long runs.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hey Runner,
We are extremely disappointed to hear of the troubles that you ran into with your JBuds Pro Headphones. We definitely want to get you taken care of under warranty. When you get a chance please reach out to us either via email [email protected] or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t & Friday 8am-3pm p.t so that we may get you taken care of as quick as possible
Thanks,
JLab Audio #FINDYOURGO
Terrible Product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought the earbuds to use during workouts at the gym. The sound started to deteriorate only after a couple of uses. They stopped working completely after a week.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hey greg,
We are very sorry to hear of your experience with the JBuds Pro Headphones. We do cover all our Bluetooth headphones with a two-year limited warranty, and we'd like to get them replaced for you. When you get a chance please reach out to us either via email [email protected] or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t & Friday 8am-3pm p.t so that we may get you taken care of under warranty.
Thanks,
JLab Audio #FINDYOURGO
They are ummmm
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The only good thing about these headphones is that they are wireless because other than that they are horrible. The volume is horrible and they make a static sound.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hey Emoney,
Very sorry to hear of your experience. The JBuds Pro, although not our top of the line headphone, should most certainly put out quality sound. Sounds like you may have received a bad set. We will get you taken care of under warranty for two years. When you get a chance please reach out to us either via email [email protected] or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t & Friday 8am-3pm p.t so that we may get you taken care of.
Thanks,
JLab Audio #FINDYOURGO
Worked for 1 day
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Used it 1day and then it just didn't work. When I told them they said I left it on the charger too long so they couldn't take it back.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there, we are extremely sorry about your poor experience. As always we have a two-year warranty on all Bluetooth products and would be able to exchange for new set if for any manufacturer issues. Please contact our customer support team for help. -JLab Audio
Broke Within A Month
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was a fine earphone until after a month of use, it completely quit working. Would not take a charge, nothing.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hey husker1,
We are very sorry to hear of the charging issues that you ran into. We do cover all our Bluetooth headphones with a two-year limited warranty. When you get a chance, please reach out to us either via email [email protected] or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t & Friday 8am-3pm p.t so that we may get you taken care of.
Thanks,
JLab Audio #FINDYOURGO
great initially
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.they started out wonderful i liked them so much i purchased two of them, now they arent getting good reception even with me holding the phone in my hand
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hey goddess23,
Sorry to hear of the poor connection that you're receiving. Definitely sounds like a defective unit, we sincerely apologize for the troubles. We do cover our Bluetooth headphones with a two-year limited warranty. When you get a chance, please reach out to us either via email [email protected] or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may get you a new set.
We want to help you
#FINDYOURGO
JLab Audio
Had to return
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The price was great when I was looking for one to replace one that was broken. It however never paired with my phone (iPhone X) or any phones in my house pixel 2.
No, I would not recommend this to a friendGreat headphones for the price!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These are great especially for the price!!! Glad I got them perfect for the gym!!!
I would recommend this to a friendGreat Product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Listen up, this is a GREAT product. It feels like nothing is in my ear. SUPER LITE
I would recommend this to a friendWork well
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought for work battery last all day sound is better than expected for the price.
I would recommend this to a friendCheep price cheep product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought these earbuds thinking they would be just fine. But after one week they just stopped working. Before they they stopped working, they seemed great.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hey mercury6,
We're very sorry to hear that your Jbud Pros quit working on you. We do cover all of our Bluetooth headphones with a one-year limited warranty. When you get a chance please reach out to us either via email [email protected] or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may get you taken care of.
Thanks,
JLab Audio #FINDYOURGO
Works great for my son
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My son loves them. Easy to use and sound is very good. Feels good in his ear.
I would recommend this to a friendPerfect base and sound system
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The base and sound system sounds amazing. Would definitely buy this again!
I would recommend this to a friendBad Buds
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They were heavy and using the clip was bothersome. The charging connector also had problems opening and closing.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi Mari, we are very sorry about this and we want to make it right! Please reach out to our customer support team for help on this issue. They will be more than happy to assist. -JLab Audio