Customer Ratings & Reviews
- Model:
- JBUDSPROBT-BLK-BOX
- SKU:
- 10331455
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.1 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers highly value the JBuds Pro Signature Wireless Earbuds for their sound quality, battery life, and comfort. The fit is customizable, and the Bluetooth connectivity is reliable. Some customers feel the volume could be louder, while others have noted the cord length is short and have experienced charging issues.
This summary was generated by AI based on customer reviews.
Good quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.For the price we are very happy with these ear buds
I would recommend this to a friendGarbage
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these in March. Three months later they won’t even charge...not even worth the $20 I paid for them.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hey Beaker
So sorry to hear that your headphones quite working on you. We do cover our Bluetooth headphones with a two-year limited warranty. When you get a chance, please reach out to us either via email [email protected] or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may get you set up under warranty.
We want to help you
#FINDYOURGO
JLab Audio
Good buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sounds great. Doesn’t stop playback with controller; can only adjust volume. Like clip to attach it to my shirt.
I would recommend this to a friendNot good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Couldn’t get these to work properly at first and when I did the sound quality was horrible. Returned immediately.
No, I would not recommend this to a friendDont recommend it
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped working after a month. Will be asking for a refund
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there,
Would you mind contacting our customer support team? We understand any frustrations you may have. If you reach out to the support team via our website--or email support@jlabaudio.com or phone (405)445-7219 M-F 9-4:30 PST. They would be more than happy to speak with you and troubleshoot your issue. All bluetooth products have a 2 year warranty.
-JLab
Over priced and cheaply made.
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Summary says it all. Save your money. Walmart sells these things cheaper than BB sales price.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hey biget,
So sorry to hear of the troubles that you have run into. We do cover all of our bluetooth headphones for two years under warranty. When you get a sec, please reach out to us via email, [email protected] or via phone (405)445-7219 m-thur pst fri 8-3 pst so that we may get you into a new model or unit under warranty.
Kind Regards
#TeamJLab Customer Support
Not worth the sale
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have tried numerous times, no one can hear me with these earphones on, they are difficult to stay in the ear...
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hey Stac,
We're very sorry to hear of the issues that you're running into with regard to the mic. We do cover all of our Bluetooth headphones with a two-year limited warranty, and would love to get you a new set. When you get a chance please reach out to us either via email [email protected] or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may get you taken care of.
Thanks,
JLab Audio #FINDYOURGO
They don't last.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had these for less than a week before the right earbud went out. Very dissatisfied with the durability.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hey Kevin,
So sorry to hear that your Jbud Pros' died on you. We do cover these under warranty for two years, and we'd like to get them replaced for you. When you get a chance please reach out to us either via email [email protected] or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t & Friday 8am-3pm p.t so that we may get you taken care of.
Thanks,
JLab Audio #FINDYOURGO
Broke after 4 uses
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was a 4 out of 5 until they stopped working after 4 uses. I hope I can return them for something else.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hey Rank83,
We're very sorry to hear of the issues that you're running into with your Jbuds Pro headphones. We do cover all of our Bluetooth headphones with a one-year limited warranty. When you get a chance please reach out to us either via email [email protected] or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may get you taken care of.
Thanks,
JLab Audio #FINDYOURGO
What title?
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don't have anything to say about them they just didn't work well for me
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .It saddens us that these are not meeting your expectations. We would like to dive into these issues a little more. Please give us a call or send us an email through JLab directly so we can come up with a solution that will best fit your needs. -JLab Audio
poor
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Earbuds wouldn't connect to I-phone hard to keep in ears not worth the money.
No, I would not recommend this to a friendJlab
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not very good. Could be way better for the price. Would not recommend.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .We're very sorry to hear that your experience has not met your expectation. We would love to learn more about your experience as it's hard to give any tips on how to address your issue with the information provided. Our customer support team is more than happy to help if you reach out to them. -JLab Audio
Not happening
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very cheaply made. Not worth it even if it was heavily discounted.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .We're very sorry to hear that your experience has not met your expectation. We would love to learn more about your experience as it's hard to give any tips on how to address your issue with the information provided. Our customer support team is ready and willing to help if you reach out to them. -JLab Audio
Don't waste your money
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.In 2 weeks, sound stopped working in 1 ear bud. These are going back to the store
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hey Genome,
We are very sorry to hear of the issues that you have run into. We do cover our Bluetooth headphones with a two-year limited warranty. When you get a chance, please reach out to us either via email [email protected] or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may get you a replacement set under warranty.
We want to help you
#FINDYOURGO
Shayshay
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I wasn't happy with these. They are not comfortable to me.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there, in your product package you will find 3 different size tips, try out each and find the one that best fits. Then, when placing the buds in your ear give them a slight twist away from your face. If this doesn't help, please reach out to our customer support team to assist you. -JLab
Terrible sound quality
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The battery life on this is not efficient enough for avid music listening on calls
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hey Ndb1982,
So sorry to hear that the jbuds pro don't quite fit your lifestyle. We do cover our Bluetooth headphones with a two-year limited warranty. When you get a chance, please reach out to us either via email [email protected] or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may provide you with a few other options that would last for you.
We want to help you
#FINDYOURGO
JLab Audio
Not good earbuds for grandkids
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought the wrong earbuds for grandkids, they wanted the wired ones and didn't like these.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hey Miggy,
We're very sorry to hear that your kids weren't thrilled with their Jbuds Pro headphones. We do cover all of our Bluetooth headphones with a one-year limited warranty, maybe a different model would be more to their liking. When you get a chance please reach out to us either via email [email protected] or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may get you taken care of. Thanks, JLab Audio #FINDYOURGO
I returned after 20 minutes
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I found the earbuds uncomfortable and the controls to hard to use. You get what you pay for.
No, I would not recommend this to a friendCame broken
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible headphones, do not buy, broke the second I turned them on.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hey zaddy,
So sorry to hear of the troubles that you have run into. We do cover all of our bluetooth headphones for two years under warranty. When you get a sec, please reach out to us via email, [email protected] or via phone (405)445-7219 m-thur pst fri 8-3 pst so that we may get you a new unit under warranty.
Kind Regards
#TeamJLab Customer Support
Kind Regards
#TeamJLab Customer Support
Worst product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I hated this item and I only used it one time and left it in my car
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hey albin,
So sorry to hear of the troubles that you have run into. We do cover all of our bluetooth headphones for two years under warranty. When you get a sec, please reach out to us via email, [email protected] or via phone (405)445-7219 m-thur pst fri 8-3 pst so that we may get you into a different unit under warranty.
Kind Regards
#TeamJLab Customer Support