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Customer Ratings & Reviews

Model:
JBUDSPROBT-BLK-BOX
SKU:
10331455
Your price for this item is $20.00

Customer reviews

Rating 4.2 out of 5 stars with 2720 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers highly value the JBuds Pro Signature Wireless Earbuds for their sound quality, battery life, and comfort. The fit is customizable, and the Bluetooth connectivity is reliable. Some customers feel the volume could be louder, while others have noted the cord length is short and have experienced charging issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 130 Showing 2,581-2,600 of 2,720 reviews
  • Rated 1 out of 5 stars

    Sound don't last

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound was great, but didn't last long. Would not recommend.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi there, we are very sorry about this and we want to make it right! Please reach out to our customer support team for help on this issue. They will be more than happy to assist. -JLab Audio jlabaudio-conv

  • Rated 1 out of 5 stars

    Sounded great until the right side died .1 month

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had these for less than a month.. right ear side is dead. Already

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hey DanielC,
      So sorry to hear of the troubles. Our apologies. We do cover our Bluetooth headphones with a two-year limited warranty. When you get a chance, please reach out to us either via email [email protected] or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may get you a new unit under warranty.
      We want to help you
      #FINDYOURGO
      JLab Audio jlabaudio-conv

  • Rated 1 out of 5 stars

    Not worth the money!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these as a temporary need, and wanted to return them ASAP. Not worth the money

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    get some static

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not very comfortable to wear...only plus side is solid connection to bluetooth

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Decent earphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does its job but its nothing spectacular or outstanding about the earphones

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Cheap

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The head phones or junk. Would not recommend and best buy doesn't care what I think

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Average

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lasted as long as most other buds in its price range until one ear went out.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    GOOD 4 PRICE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    CHEAP DOES THE JOB BUT JUST OK SOUND AND CONTROLS HARD TO LOCATE WHEN NEEDED

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Charge lasts for a very short time, 6 hours.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Disappointed, charge lasted only 6 hours not long enough for a work day.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hey chitchat,
      Sorry to hear of the shortened battery life with your jbuds pro. We do cover our Bluetooth headphones with a two-year limited warranty. When you get a chance, please reach out to us either via email [email protected] or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may get you set up with a new unit.
      We want to help you
      #FINDYOURGO
      JLab Audio jlabaudio-conv

  • Rated 1 out of 5 stars

    broke to soon

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    second set of apple headphones purchase and broke in less than 3 months.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hey Clare,
      We are very sorry to hear of the repeat issue that you have run into with your jbuds pro headphones. We would like to offer you a quick solution for warranty. When you get a sec, please shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may get you a replacement unit.
      We want to help you
      #FINDYOURGO
      JLab Audio jlabaudio-conv

  • Rated 1 out of 5 stars

    Awful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had them less than 2 weeks, and the right bud died. Also, would not stay in my ears.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These lasted all of 2 weeks before failing. I would not recommend these.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi MTBrider,

      We are bummed that your earbuds only lasted 2 weeks before failing. We do stand behind our products 100% with our 2 year warranty policy. Please contact our customer support team at 405.445.7219 and we will be happy to get them replaced for you.

      Thanks,
      JLab Audio
      #FINDYOURGO jlabaudio-conv

  • Rated 1 out of 5 stars

    Cheap quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor quality sound, it only works fine for podcasts but not good enough for music.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    pick the next brand

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they fall off at the gym just jump to the next thing!

    I would recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hello,
      When you get a chance, please reach out to us either via email [email protected] or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may get you into a unit that will fit you better. We want to help you
      #FINDYOURGO
      JLab Audio jlabaudio-conv

  • Rated 1 out of 5 stars

    Did I did not purchase it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have never been in the place it was sold. I have never been in such store !

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t waste your money

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Useless do not waste your money. !!!!!!!’noooooooo

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      We're very sorry to hear that your experience has not met your expectation. Since you weren't specific about the trouble you are having, it's hard to give any tips on how to address your issue, but our Customer Support team is ready and willing to help out if you reach out to them. -JLab Audio jlabaudio-conv

  • Rated 1 out of 5 stars

    Not well made

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These broke the first time I used them. Definitely will not buy again.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hey slhertzb,
      So sorry to hear that your JBuds Pro headphones broke on you right off the bat. We do cover those under warranty for two years, and would like to get them replaced for you. When you get a chance please reach out to us either via email [email protected] or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t & Friday 8am-3pm p.t so that we may get you taken care of under warranty.
      Thanks,
      JLab Audio #FINDYOURGO jlabaudio-conv

  • Rated 3 out of 5 stars

    Ok... For the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones sounds pretty good but the mic is not the great.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    stopped working

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound quality but used for about 60 days and stopped working

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hey David,
      We're very sorry to hear that your Jbuds Pro headphones quit on you. We do cover all of our Bluetooth headphones with a one-year limited warranty, and would love to get them replaced for you. When you get a chance please reach out to us either via email [email protected] or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may get you taken care of.
      Thanks,
      JLab Audio #FINDYOURGO jlabaudio-conv

  • Rated 1 out of 5 stars

    Luke Warm

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were not my favorite item. When I went running the would cut out.

    No, I would not recommend this to a friend