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Customer Ratings & Reviews

Model:
JBUDSPROBT-BLK-BOX
SKU:
10331455
Your price for this item is $20.00

Customer reviews

Rating 4.2 out of 5 stars with 2720 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers highly value the JBuds Pro Signature Wireless Earbuds for their sound quality, battery life, and comfort. The fit is customizable, and the Bluetooth connectivity is reliable. Some customers feel the volume could be louder, while others have noted the cord length is short and have experienced charging issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 136 Showing 2,701-2,720 of 2,720 reviews
  • Rated 5 out of 5 stars

    Good for the price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a gift for my dad and he really loved the quality and sound of them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great battery, great sound

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will be buying another!!!!!!!!!!!!!!!!!!°°!!!°°°°

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good ear buds

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound Nice and comfortable like colors optios

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such an amazing price for the battery life/comfort

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good sound quality &battery life .............

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Good sound, bad mic

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality for the earbuds themselves is quite nice. However, the mic placement and pick-up quality is pretty terrible. If you're just looking for something to listen to music/podcasts with, these are sincerely solid earbuds. But they're absolutely NOT for anyone who needs to make phone calls - you'll be barely audible to whoever you're speaking with.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hey dmtmusic,
      We're very sorry to hear of the mic problems that you're running into. All of your call audio should be crystal clear, sounds like a bad mic. We do cover all of our Bluetooth headphones with a one-year limited warranty. When you get a chance please reach out to us either via email [email protected] or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may get you taken care of. Thanks, JLab Audio #FINDYOURGO jlabaudio-conv

  • Rated 2 out of 5 stars

    Microphone clarity is muffled

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't take but 2 callers & it was obvious the microphone was not clear at all. I tested it by calling my voice mail and leaving myself a message. It was muffled and very low in volume.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Will not charge and poor sound quality

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I first tried them the sound quality wasn't what I expected. I checked their website and they recommended a burn in tool that you are supposed to run for 40hrs to improve the sound quality. I think they need to work on their manufacturing process instead of expecting a customer to charge and recharge a set of headphones multiple times to run a burn in audio file. My second issue is with the headphones charging. What seems to be a good design for how to charge them doesn't work. When trying to get them to charge you have to push, wiggle and at some point get lucky that the charging light comes on. Don't waste your money on these headphones. You will be disappointed.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hey JoeSmo,
      We are sorry to hear of the charging issues, as well as the sound quality issues that you ran into with your JBuds Pro Signature Headphones. Definitely sounds like you got a bad set. We do cover those under a two-year warranty, and we'd love to get them replaced for you. When you get a chance please reach out to us either via email [email protected] or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t & Friday 8am-3pm p.t so that we may get you taken care of.
      Thanks,
      JLab Audio #FINDYOURGO jlabaudio-conv

  • Rated 2 out of 5 stars

    Decent Sound Quality, but That's About it.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds better than the speaker on my phone, but it gets extremely hot as it charges and the logo that is on the rubber earpiece is very uncomfortable, especially during extended use.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hey jarrod,
      When you get a sec, please reach out to us via email, [email protected] or via phone (405)445-7219 m-thur pst fri 8-3 pst so that we may get you into a different model under warranty.

      Kind Regards

      #TeamJLab Customer Support jlabaudio-conv

  • Rated 1 out of 5 stars

    Great sound, but the battery dies just sitting

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these on the recommendation of a former coworker. I had tried other brands that could not keep the Bluetooth connection while riding my bike. I was happy with the sound quality and was even using them fir phone calls. But the problem comes in when I charge them, I will fully charge them but not use them for 2-3 days and they are dead. Maybe I’m doing something wrong. I leave them plugged in till the led changes color to blue. I realize that these aren’t the top of the line but I expected a little more.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hey Mick504,
      So sorry to hear of the battery issues that you have encountered. These should have a stand by time of close to six months. We do warranty these for two years, and we'd like to get them replaced for you. When you get a chance please reach out to us either via email [email protected] or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t & Friday 8am-3pm p.t so that we may get you taken care of under warranty.
      Thanks,
      JLab Audio #FINDYOURGO jlabaudio-conv

  • Rated 2 out of 5 stars

    Battery Life is Terrible

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery life is terrible. It says 6 hours but mine die in about 3. Bought it last week. Sound quality is not great, but i suppose that's to be expected at this price.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hey rohank,
      We are very sorry to hear of the short battery life u=you experienced. The JBuds Pro should definitely get 6+ hours of play time. Sounds like you got a bad set. We do warranty those for two years, and would like to get them replaced for you. When you get a chance please reach out to us either via email [email protected] or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t & Friday 8am-3pm p.t so that we may get you taken care of.
      Thanks,
      JLab Audio #FINDYOURGO jlabaudio-conv

  • Rated 1 out of 5 stars

    Faulty product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    while using these headphones, it will randomly send an incredibly loud screeching sound through the headphones. It is very painful. It has happened several times now. The first time it happened was after the return window had expired. Otherwise, I would have returned it immediately. Bluetooth headphones are too expensive to be wasting it on products that will hurt your ears. I do not recommend anyone buy this product.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hey robins,
      We are very sorry to hear of the multiple issues that you have run into with your JBuds Pro Headphones. We do cover all our Bluetooth headphones with a two-year limited warranty, and do not require packaging for return. When you get a chance please reach out to us either via email [email protected] or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t & Friday 8am-3pm p.t so that we may get you taken care of under warranty.
      Thanks,
      JLab Audio #FINDYOURGO jlabaudio-conv

  • Rated 1 out of 5 stars

    Save for better earbuds

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The volume control on the right side feels like you are carrying a brick, and it also causes the right earbud to fall out. The overall quality of the sound of the earbuds was also disappointing. Even though I only paid $15 for them, I still expected better. It would be so much better to just save your money to by a better pair of earbuds.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    DO NOT Buy this product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a JVC-FX9BT Wireless In-Ear Headphone from Best Buy. It stopped charging after I used it a couple of times. JVC sent me another headphone but it also stopped working after first time. They do not want do any thing about it. DO NOT Buy this product

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hello, we're sorry you had a bad experience with that product but that is not a JLab product. We kindly ask to remove your review since the product is not ours. -JLab jlabaudio-conv

  • Rated 1 out of 5 stars

    Does not stay connected.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed these to connect to my Bluetooth transmitter connected to my TV. That works once, but they do not automatically reconnect the next time. Also, the volume is too low to start. Need to push the up volume button five times to get the volume loud enough at the start.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hey MisterK,
      We are very sorry to hear of the issues that you have run into. We do cover our Bluetooth headphones with a two-year limited warranty. When you get a chance, please reach out to us either via email [email protected] or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may provide you with more info, and get you replaced under warranty if need be.
      We want to help you
      #FINDYOURGO jlabaudio-conv

  • Rated 1 out of 5 stars

    Poor battery

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very disappointed with these. I use them for cell phone calls. After one hour long call I make sure to turn them off. Then when I come back to use them again they are dead. How can they be losing charge so fast. Don't waste your money.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hey nickname,
      So sorry to hear of the battery issues that you're running into. They should be giving you a solid 6 hours, and even time-out if not turned off. Sounds like a bad set. We do cover these under a two year warranty, when you get a chance please reach out to us either via email [email protected] or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t & Friday 8am-3pm p.t so that we may get you taken care of.
      Thanks,
      JLab Audio #FINDYOURGO jlabaudio-conv

  • Rated 1 out of 5 stars

    Stopped Working After 3 Months

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very happy with these originally. They held a charge for a decent amount of time and the sound quality was good. But they stopped working after 3 months. Now they do not power on at all.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hey AshleyM,
      We're sorry to hear that your JBuds Pro headphones quit on you. We do cover all our Bluetooth headphones with a two-year limited warranty, and we'd love to get them replaced for you. When you get a chance please reach out to us either via email [email protected] or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t & Friday 8am-3pm p.t so that we may get you taken care of.
      Thanks,
      JLab Audio #FINDYOURGO jlabaudio-conv

  • Rated 5 out of 5 stars

    Sounds Great !

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was hesitant of the sound quality, based on the price. However, these sound great, plenty of bass!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    They died in less than a week

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will say that they had great sound but they completely died after less than a week. No longer hold a charge no matter which cord or outlet I use. Don't bother. :(

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Doesn't charge

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Audio decent, but charging function is terrible. Need to hold the USB to the charging outlet or it's one use and done.

    No, I would not recommend this to a friend