Customer Ratings & Reviews
- Model:
- JBUDSPROBT-BLK-BOX
- |
- SKU:
- 10331455
Customer reviews
Rating 4.2 out of 5 stars with 2720 reviews
(2,720 customer reviews)Rating by feature
- Value4.3
Rating 4.3 out of 5 stars
- Quality4.1
Rating 4.1 out of 5 stars
- Ease of Use4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers highly value the JBuds Pro Signature Wireless Earbuds for their sound quality, battery life, and comfort. The fit is customizable, and the Bluetooth connectivity is reliable. Some customers feel the volume could be louder, while others have noted the cord length is short and have experienced charging issues.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Good for the price
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was a gift for my dad and he really loved the quality and sound of them.
This review is from JLab - JBuds Pro Signature Wireless Earbuds - Black
I would recommend this to a friendRated 5 out of 5 stars
Great battery, great sound
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I will be buying another!!!!!!!!!!!!!!!!!!°°!!!°°°°
This review is from JLab - JBuds Pro Signature Wireless Earbuds - Black
I would recommend this to a friendRated 5 out of 5 stars
Good ear buds
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound Nice and comfortable like colors optios
This review is from JLab - JBuds Pro Signature Wireless Earbuds - Black
I would recommend this to a friendRated 5 out of 5 stars
Love it
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Such an amazing price for the battery life/comfort
This review is from JLab - JBuds Pro Signature Wireless Earbuds - Black
I would recommend this to a friendRated 5 out of 5 stars
Great
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very good sound quality &battery life .............
This review is from JLab - JBuds Pro Signature Wireless Earbuds - Black
I would recommend this to a friendRated 2 out of 5 stars
Good sound, bad mic
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The sound quality for the earbuds themselves is quite nice. However, the mic placement and pick-up quality is pretty terrible. If you're just looking for something to listen to music/podcasts with, these are sincerely solid earbuds. But they're absolutely NOT for anyone who needs to make phone calls - you'll be barely audible to whoever you're speaking with.
This review is from JLab - JBuds Pro Signature Wireless Earbuds - Black
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hey dmtmusic,
We're very sorry to hear of the mic problems that you're running into. All of your call audio should be crystal clear, sounds like a bad mic. We do cover all of our Bluetooth headphones with a one-year limited warranty. When you get a chance please reach out to us either via email [email protected] or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may get you taken care of. Thanks, JLab Audio #FINDYOURGO
Rated 2 out of 5 stars
Microphone clarity is muffled
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Didn't take but 2 callers & it was obvious the microphone was not clear at all. I tested it by calling my voice mail and leaving myself a message. It was muffled and very low in volume.
This review is from JLab - JBuds Pro Signature Wireless Earbuds - Black
No, I would not recommend this to a friendRated 1 out of 5 stars
Will not charge and poor sound quality
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.When I first tried them the sound quality wasn't what I expected. I checked their website and they recommended a burn in tool that you are supposed to run for 40hrs to improve the sound quality. I think they need to work on their manufacturing process instead of expecting a customer to charge and recharge a set of headphones multiple times to run a burn in audio file. My second issue is with the headphones charging. What seems to be a good design for how to charge them doesn't work. When trying to get them to charge you have to push, wiggle and at some point get lucky that the charging light comes on. Don't waste your money on these headphones. You will be disappointed.
This review is from JLab - JBuds Pro Signature Wireless Earbuds - Black
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hey JoeSmo,
We are sorry to hear of the charging issues, as well as the sound quality issues that you ran into with your JBuds Pro Signature Headphones. Definitely sounds like you got a bad set. We do cover those under a two-year warranty, and we'd love to get them replaced for you. When you get a chance please reach out to us either via email [email protected] or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t & Friday 8am-3pm p.t so that we may get you taken care of.
Thanks,
JLab Audio #FINDYOURGO
Rated 2 out of 5 stars
Decent Sound Quality, but That's About it.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sounds better than the speaker on my phone, but it gets extremely hot as it charges and the logo that is on the rubber earpiece is very uncomfortable, especially during extended use.
This review is from JLab - JBuds Pro Signature Wireless Earbuds - Black
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hey jarrod,
When you get a sec, please reach out to us via email, [email protected] or via phone (405)445-7219 m-thur pst fri 8-3 pst so that we may get you into a different model under warranty.
Kind Regards
#TeamJLab Customer Support
Rated 1 out of 5 stars
Great sound, but the battery dies just sitting
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these on the recommendation of a former coworker. I had tried other brands that could not keep the Bluetooth connection while riding my bike. I was happy with the sound quality and was even using them fir phone calls. But the problem comes in when I charge them, I will fully charge them but not use them for 2-3 days and they are dead. Maybe I’m doing something wrong. I leave them plugged in till the led changes color to blue. I realize that these aren’t the top of the line but I expected a little more.
This review is from JLab - JBuds Pro Signature Wireless Earbuds - Black
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hey Mick504,
So sorry to hear of the battery issues that you have encountered. These should have a stand by time of close to six months. We do warranty these for two years, and we'd like to get them replaced for you. When you get a chance please reach out to us either via email [email protected] or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t & Friday 8am-3pm p.t so that we may get you taken care of under warranty.
Thanks,
JLab Audio #FINDYOURGO
Rated 2 out of 5 stars
Battery Life is Terrible
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The battery life is terrible. It says 6 hours but mine die in about 3. Bought it last week. Sound quality is not great, but i suppose that's to be expected at this price.
This review is from JLab - JBuds Pro Signature Wireless Earbuds - Black
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hey rohank,
We are very sorry to hear of the short battery life u=you experienced. The JBuds Pro should definitely get 6+ hours of play time. Sounds like you got a bad set. We do warranty those for two years, and would like to get them replaced for you. When you get a chance please reach out to us either via email [email protected] or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t & Friday 8am-3pm p.t so that we may get you taken care of.
Thanks,
JLab Audio #FINDYOURGO
Rated 1 out of 5 stars
Faulty product
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.while using these headphones, it will randomly send an incredibly loud screeching sound through the headphones. It is very painful. It has happened several times now. The first time it happened was after the return window had expired. Otherwise, I would have returned it immediately. Bluetooth headphones are too expensive to be wasting it on products that will hurt your ears. I do not recommend anyone buy this product.
This review is from JLab - JBuds Pro Signature Wireless Earbuds - Black
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hey robins,
We are very sorry to hear of the multiple issues that you have run into with your JBuds Pro Headphones. We do cover all our Bluetooth headphones with a two-year limited warranty, and do not require packaging for return. When you get a chance please reach out to us either via email [email protected] or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t & Friday 8am-3pm p.t so that we may get you taken care of under warranty.
Thanks,
JLab Audio #FINDYOURGO
Rated 1 out of 5 stars
Save for better earbuds
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The volume control on the right side feels like you are carrying a brick, and it also causes the right earbud to fall out. The overall quality of the sound of the earbuds was also disappointing. Even though I only paid $15 for them, I still expected better. It would be so much better to just save your money to by a better pair of earbuds.
This review is from JLab - JBuds Pro Signature Wireless Earbuds - Black
No, I would not recommend this to a friendRated 1 out of 5 stars
DO NOT Buy this product
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased a JVC-FX9BT Wireless In-Ear Headphone from Best Buy. It stopped charging after I used it a couple of times. JVC sent me another headphone but it also stopped working after first time. They do not want do any thing about it. DO NOT Buy this product
This review is from JLab - JBuds Pro Signature Wireless Earbuds - Black
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hello, we're sorry you had a bad experience with that product but that is not a JLab product. We kindly ask to remove your review since the product is not ours. -JLab
Rated 1 out of 5 stars
Does not stay connected.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I needed these to connect to my Bluetooth transmitter connected to my TV. That works once, but they do not automatically reconnect the next time. Also, the volume is too low to start. Need to push the up volume button five times to get the volume loud enough at the start.
This review is from JLab - JBuds Pro Signature Wireless Earbuds - Black
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hey MisterK,
We are very sorry to hear of the issues that you have run into. We do cover our Bluetooth headphones with a two-year limited warranty. When you get a chance, please reach out to us either via email [email protected] or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may provide you with more info, and get you replaced under warranty if need be.
We want to help you
#FINDYOURGO
Rated 1 out of 5 stars
Poor battery
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am very disappointed with these. I use them for cell phone calls. After one hour long call I make sure to turn them off. Then when I come back to use them again they are dead. How can they be losing charge so fast. Don't waste your money.
This review is from JLab - JBuds Pro Signature Wireless Earbuds - Black
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hey nickname,
So sorry to hear of the battery issues that you're running into. They should be giving you a solid 6 hours, and even time-out if not turned off. Sounds like a bad set. We do cover these under a two year warranty, when you get a chance please reach out to us either via email [email protected] or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t & Friday 8am-3pm p.t so that we may get you taken care of.
Thanks,
JLab Audio #FINDYOURGO
Rated 1 out of 5 stars
Stopped Working After 3 Months
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was very happy with these originally. They held a charge for a decent amount of time and the sound quality was good. But they stopped working after 3 months. Now they do not power on at all.
This review is from JLab - JBuds Pro Signature Wireless Earbuds - Black
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hey AshleyM,
We're sorry to hear that your JBuds Pro headphones quit on you. We do cover all our Bluetooth headphones with a two-year limited warranty, and we'd love to get them replaced for you. When you get a chance please reach out to us either via email [email protected] or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t & Friday 8am-3pm p.t so that we may get you taken care of.
Thanks,
JLab Audio #FINDYOURGO
Rated 5 out of 5 stars
Sounds Great !
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was hesitant of the sound quality, based on the price. However, these sound great, plenty of bass!
This review is from JLab - JBuds Pro Signature Wireless Earbuds - Black
I would recommend this to a friendRated 1 out of 5 stars
They died in less than a week
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I will say that they had great sound but they completely died after less than a week. No longer hold a charge no matter which cord or outlet I use. Don't bother. :(
This review is from JLab - JBuds Pro Signature Wireless Earbuds - Black
No, I would not recommend this to a friendRated 1 out of 5 stars
Doesn't charge
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Audio decent, but charging function is terrible. Need to hold the USB to the charging outlet or it's one use and done.
This review is from JLab - JBuds Pro Signature Wireless Earbuds - Black
No, I would not recommend this to a friend







