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Customer Ratings & Reviews

Model:
JBUDSPROBT-BLK-BOX
SKU:
10331455
$20.00

Customer reviews

Rating 4.2 out of 5 stars with 4716 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

85%
would recommend
to a friend

Customers are saying

Customers highly value the JBuds Pro Signature Wireless Earbuds for their sound quality, battery life, and comfort. The fit is customizable, and the Bluetooth connectivity is reliable. Some customers feel the volume could be louder, while others have noted the cord length is short and have experienced charging issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 201 Showing 4,001-4,020 of 4,716 reviews
  • Rated 4 out of 5 stars

    Does the job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not like where the controls are- easy to use and connect to your phone

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not good

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dont buy this headphones you can hear and dont last long.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hey Junior,
      We are very sorry to hear of the issues that you have run into. We do cover our Bluetooth headphones with a two-year limited warranty. When you get a chance, please reach out to us either via email [email protected] or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may get you taken care of under warranty.
      We want to help you
      #FINDYOURGO jlabaudio-conv

  • Rated 4 out of 5 stars

    Simple

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use. Great pair to use that I dont mind getting beat up

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Work well

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work well but took a little time to adjust to stay in my ears.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoying this purchase! Easy to work with. Would buy again.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for the gym

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It good for the gym. But talking on sometimes plp cant hear you.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Unbalanced and clunky

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these I thought I had lost a much better set. These are unbalanced

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would give it zero stars if I could. Don't waste your money. I had a pair for roughly two months, then they stopped responding and wouldn't charge. Exchanged those for another pair, and the same thing happened 3 weeks later. Got a 3rd pair and those lasted a month. Just a useless piece of junk.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hey RunnerinMass,
      We're very sorry to hear of the numerous issues that you have run into, and the related inconvenience of having to exchange them out. We do cover all our Bluetooth headphones with a two-year limited warranty, and would like to get you taken care of. When you get a chance please reach out to us either via email [email protected] or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t & Friday 8am-3pm p.t so that we may offer you a few solutions.
      Thanks,
      JLab Audio #FINDYOURGO jlabaudio-conv

  • Rated 2 out of 5 stars

    Cheap headphones

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked good for a month then keeps dying without warning.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    worked

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they worked just didnt like the way fit my ear so i bought a speaker instead

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Affordable sports buds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gave these sports buds as a gift, and I'm told they work well.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Didn’t last 3 months

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased these on sale for $20, but they crapped out 2 and half months in.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Ok for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my kids...sound is ok price is not bad for what you get

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works perfect, and affordable!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Synced to my iPhone XS with no problem. Sound quality is not going to win any awards, but you won't be disappointed by it at all. Highly recommend these when on sale.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I have a hard time getting my son to remove them

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son wanted some ear buds that he could use anywhere by attaching to his tablet and television. He loves these so much that I have a hard time getting him to take them out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Present for Wife

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife did not make me return them so that was a good sign. She uses when we walk in the morning. So far, so good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A great bluetooth headphone option.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is easy to connect, you can customize the size of your headphones, you can be far away and still listen to videos, podcasts, or music, and they charge quickly.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 1 out of 5 stars

    Not worth it

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    Best Buy Employee
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] They stopped working under a week. Purchased for my brother in Law and same thing happend with him as well

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      We're sorry to hear you're experiencing this issue, but we're here to help. For assistance, please email support@jlab.com or call 405-445-7219. jlabaudio-conv

  • Rated 5 out of 5 stars

    Wonderful!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had bought them for myself but my mom absolutely loved them. She loves them and is still using them, like right now.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great sound!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would like for the control to be further from the earpiece.

    I would recommend this to a friend