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Customer Ratings & Reviews

Model:
JBUDSPROBT-BLK-BOX
SKU:
10331455
$20.00

Customer reviews

Rating 4.2 out of 5 stars with 4716 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

85%
would recommend
to a friend

Customers are saying

Customers highly value the JBuds Pro Signature Wireless Earbuds for their sound quality, battery life, and comfort. The fit is customizable, and the Bluetooth connectivity is reliable. Some customers feel the volume could be louder, while others have noted the cord length is short and have experienced charging issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 211 Showing 4,201-4,220 of 4,716 reviews
  • Rated 3 out of 5 stars

    Headphones

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are ok. We had trouble syncing these headphones with the cellular phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product, excellent I liked it very much, and the service of the store very good too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    pink everything my daughter sreams

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    she got these from me for a valentines day gift she loves all the extras it comes with

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Poor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Poor sound quality and very uncomfortable the headphones call and sound quality is very poor and very uncomfortable

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      We're very sorry to hear that your experience has not met your expectation.  We would love to learn more about your experience as it's hard to give any tips on how to address your issue with the information provided. Our customer support team is ready and willing to help if you reach out to them. -JLab jlabaudio-conv

  • Rated 5 out of 5 stars

    Awesome!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. I would purchase it again. Great purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love wireless and for the money there were great. Have a big headphone but this is best

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good earphones for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really enjoy these earphones for the gym! Great for the price & easy to charge & use.

    I would recommend this to a friend
  • Tech Insider Network Member

    Rated 3 out of 5 stars

    Value-oriented BT buds... Audio Quality is OK...

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These buds prove that JLAB is trying to get their hat in a VERY crowded ring... There must be dozens of BT headphones to choose from on my every visit to Best Buy - A few new every time. These are certainly aiming for the entry of this market at their price point, and for the entry level, they're not bad. They are light, seem to be well made (enough). but the audio quality is EXTREMELY tinny... No bass to speak of, despite the appearance of large drivers that MIGHT just be industrial design cues rather than actual engineered drivers for full sound. The cables are also very THIN which makes for light, un-noticeable use (which most users prefer) but the cords being so soft and thin also lead to easy crimping - Just pulling the ties off of them when opening from new put a permanent crimp in one part of the cable. Battery life is VERY good, as I was able to charge these once and user them for an entire weekend of listening for a few hours a day and a few miles of walking in addition. These were extremely comfortable and light during my brisk walk, and should work well for running or gym workouts also. All in all, if you're looking for sub-$50 wireless buds, these are a good choice, but investing more WILL get you much more from the competition. These will NOT compete with the likes of Jabra, Plantronics, Beats, or JBL on audio quality but you pay MUCH more for this portability and if deep music isn't your taste, these will satisfy you with good battery life and easy storage/ comfortable use. JLAB seems to be finding their place as a value-oriented "good enough" producer of audio accessories. I've had very BAD products from them and VERY GOOD ones. These are closer to the GOOD side for me!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    JLab Audio JBuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So easy to use and handy! I really recommend this product!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wireless earbud

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works well & convenient - easy to wear & set it up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    For the grandson!!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He loved it and was surprised that the grandmother bought this for him!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fine

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just excelent i love it and it is easy to use and great for the price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great accessory for phones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product worked well and was easy to set up. I think I need to get another one.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not satisfied

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for running and the wire bugs em when I'm turning my head, plus the bud sometimes comes out due to being pulled when I turned my head.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hello,
      When you get a sec, please reach out to us via email, [email protected] or via phone (405)445-7219 m-thur pst fri 8-3 pst so that we may get you into a model that will better fit you.

      Kind Regards

      #TeamJLab Customer Support jlabaudio-conv

  • Rated 1 out of 5 stars

    Dead after less than one year

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased 4/7/19, Died 2/02/20. They won't charge any more. I tried several different charging cables and several different charging sources. Nothing.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hey MikeC,
      We are very sorry to hear of the issues that you have run into. We do cover our Bluetooth headphones with a two-year limited warranty. When you get a chance, please reach out to us either via email [email protected] or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may get you a new unit.
      We want to help you
      #FINDYOURGO jlabaudio-conv

  • Rated 1 out of 5 stars

    Terrible product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tried and tried and tried ... after fully charge, my HP laptop (brand new 17” screen) can not even find this device thru Bluetooth. My iPhone XR can not find it also.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hey btseeker,
      So sorry to hear of your pairing issues. All you need to do to put these into pairing mode is to turn the headphones off, then press and hold the power button without letting go until you see flashing blue and red lights. If this does not work, We do cover our Bluetooth headphones with a two-year limited warranty. When you get a chance, please reach out to us either via email [email protected] or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may get you taken care of under warranty.
      We want to help you
      #FINDYOURGO
      JLab Audio jlabaudio-conv

  • Rated 5 out of 5 stars

    Small and cheap

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great on my sons phone, now i dont have to hear the stuff he listens to anymore.

    I would recommend this to a friend
  • Tech Insider Network Member

    Rated 4 out of 5 stars

    Nice sounding earbuds with decent battery life

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These JLab Audio earbuds have a nice sound, not too bassy or tweety, but you can tell I'm no expert. What I like about these are the fit and the size. They are very comfortable in my ears, and they stay in even without using the "wings". Many of these style of buds that go behind the neck will have the cord get stuck on clothing and turning your head dislodges one of them. These do not tend to do that. Also, there is very little noise that comes through the buds when the cord is moved. The battery life seems fine. A couple of hours and the battery was still "good" as reported by the helpful voice that describes what is happening. The only issue I have, and it is minor, is that it would not pair to my Apple Watch. The watch could see it, but could not connect. I didn't try too long to get it working.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This pair is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased two pop pairs. This pair is great the other pair won't hold a charge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works fine.

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good for the price. Bought as a gift to someone and no issues so far.

    I would recommend this to a friend