Customer Ratings & Reviews
- Model:
- JBUDSPROBT-BLK-BOX
- SKU:
- 10331455
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.1 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
to a friend
Customers are saying
Customers highly value the JBuds Pro Signature Wireless Earbuds for their sound quality, battery life, and comfort. The fit is customizable, and the Bluetooth connectivity is reliable. Some customers feel the volume could be louder, while others have noted the cord length is short and have experienced charging issues.
This summary was generated by AI based on customer reviews.
Not worth it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had these for about a month, and the left side no longer works at all, and the right side makes popping noises as they play.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hey dhat,
We are very sorry to hear of the issues that you have run into. We do cover our Bluetooth headphones with a two-year limited warranty. When you get a chance, please reach out to us either via email [email protected] or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may get you a replacement unit under warranty.
We want to help you
#FINDYOURGO
Headphones
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cheap! Cheap! Cheap! That's what I have to say, so I guess nothing!
No, I would not recommend this to a friendWould not buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These ear buds don’t stay charged long at all. People had trouble hearing me talk. They fall out of your ears. Hate these. Don’t recommend!
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hey Sherrig,
So sorry to hear of all of the troubles that you ran into. We definitely want to get these replaced for you. When you get a chance please reach out to us either via email [email protected] or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t & Friday 8am-3pm p.t so that we may get you taken care of.
Thanks,
JLab Audio #FINDYOURGO
Returned
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The only pro I will give this is the color. The sound was very low even on the highest volume. These should sell for less than $1.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hey LoriW,
Sorry to hear of the volume issues that you ran into with your jbuds pro headphones. Though not our top of the line headphone, you should be getting nice clear volume at a decent decibel level. Sound like you received a bad unit. We do cover our Bluetooth headphones with a two-year limited warranty. When you get a chance, please reach out to us either via email [email protected] or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may get you set up with a new unit.
We want to help you
#FINDYOURGO
JLab Audio
Nomore46
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped working exactly 1 year after purchase. Ok for the money.
I would recommend this to a friendExcellent value, one incredibly annoying downside.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Yeah, the sound quality is great for the price and the battery lasts all day. Chances are, though, nobody at JLab uses their own products, otherwise they wouldn’t make that stupid rubber flap over the microusb port impossible to open.
I would recommend this to a friendWon’t hold a charge after 3 weeks
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.At about 3 Weeks it stopped charging fully. Tried different outlets. Loved it for hands freeness for first couple weeks. Do not buy.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hey DragonLady,
We're very sorry to hear of the battery/charging issues that you ran into. We do cover all of our Bluetooth headphones with a two-year limited warranty, and we'd love to get these replaced for you. When you get a chance please reach out to us either via email [email protected] or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may get you taken care of.
Thanks,
JLab Audio #FINDYOURGO
Great Cheap Headphones
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Pro: Price, Battery, Bluetooth Connectivity, Great for Stationary Workouts or Casual use. Cons: Volume, Sound Quality, and Terrible for Cardio, ie: Running, Jump Roping, etc. The Bluetooth Receiver is Very Bulky so Earbuds pop right out. At the end of the day the price, outweighs the cons. I would just strongly advise against buying these headphones if you're going to be using these strictly for cardio
I would recommend this to a friendNot worth it
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for the price but didn’t expect the right ear to go out after 2 mths of having the product.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hello
We are very sorry to hear of the issues that you have run into. We do cover our Bluetooth headphones with a two-year limited warranty. When you get a chance, please reach out to us either via email [email protected] or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may get you set up under warranty.
We want to help you
#FINDYOURGO
JLab Audio
Good sound, but a little bulky
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These bluetooth earbuds work well. The earbuds connected without any problems at all and the sound is surprisingly good. The bass in particular is good and doesn't give a "distorted" sound. The one thing I don't like is that the control module is really very large, too large in my opinion.
No, I would not recommend this to a friendWorthless
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worthless item. I would not recommend this headset.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Thanks for your review! Our team takes customer reviews seriously as it helps us improve our products. If you have other concerns, you can contact us directly at 1-405-445-7219 or email us at support@jlabaudio.com.
Trouble getting it to work
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t like the sound and only works part of the time. I actually threw it away because I lost my receipt
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hey funnyface,
So sorry to hear of the troubles that you have run into. We do cover all of our bluetooth headphones for two years under warranty. So sorry to hear of the troubles that you have run into. We do cover all of our bluetooth headphones for two years under warranty. When you get a sec, please reach out to us via email, [email protected] or via phone (405)445-7219 m-thur pst fri 8-3 pst so that we may get you taken care of void the receipt.
Kind Regards
#TeamJLab Customer Support
Poor sound quality and ergonomics.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Poor sound quality and ergonomics. The price might get you to look at them but don't. Save your money.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hello,
We are very sorry to hear of the issues that you have run into. We do cover our Bluetooth headphones with a two-year limited warranty. When you get a chance, please reach out to us either via email [email protected] or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may get you into a new model under warranty.
We want to help you
#FINDYOURGO
JLab Audio
Terrible item
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One side was not working. I could not raise or lower the volume. Quality is poor.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there, we are extremely sorry about this! As always we have a two-year warranty on all Bluetooth products and would be able to exchange for a new set for any manufacturer issues. Please contact our customer support team for help. -JLab
Short life span
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Only worked for about two weeks after purchasing. Would not connect to any device.
No, I would not recommend this to a friendWireless Ear buds
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not good! They don’t stay charged for very long and makes it difficult when you are working and they die after 2 hours
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hey Shakka,
We are sorry to hear of the short battery life that you ran into. You should be receiving 6+ hours per full charge. We do cover those under warranty for two years, and would liker to replace them for you. When you get a chance, please reach out to us either via email [email protected] or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t & Friday 8am-3pm p.t so that we may get you taken care of.
Thanks,
JLab Audio #FINDYOURGO
Didn’t work at all
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was really bad. Didnt work. Gifted someone. Due to personal reasons couldn’t even return the product
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hey Nikhil,
We are very sorry to hear of the issues that you have run into. We do cover our Bluetooth headphones with a two-year limited warranty. When you get a chance, please reach out to us either via email [email protected] or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may get you set up with a new unit under warranty.
We want to help you
#FINDYOURGO
JLab Audio
won't hold charge for even 24 hours!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Unit is made very flimsy and lack of battery life makes me want something that will hold a charge for a few hours.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hey Scouter,
So sorry to hear of the battery life issues that you're running into. You should definitely be getting 6+ hours of battery life out of these. Sounds like a bad unit, When you get a chance, please reach out to us either via email [email protected] or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t & Friday 8am-3pm p.t so that we may get you taken care of.
Thanks,
JLab Audio #FINDYOURGO
Not Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these for working out. Had difficulty getting my phone to hook up, they quit working after about 2 weeks.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hey Mikerigoni,
Hopefully we can get you paired back up quickly. When you get a chance please reach out to us either via email [email protected] or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t & Friday 8am-3pm p.t so that we may get you taken care of.
Thanks,
JLab Audio #FINDYOURGO
GREAT BASIC WIRELESS EARBUDS WITH GOOD SOUND
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The JLAB® - JBuds Pro Wireless In-Ear Headphones are clearly competing in the extremely affordable slice of the wireless earbud market. You can get slightly better bass and overall sound in the high-end class, which will cost 4-6 times as much. But for low-cost options, this is at the top. Pairing was quick and simple. Sound is clear at higher volumes and there is more bass than I was expecting. My music retained a great, full-spectrum sound. No complaints - very satisfied.
I would recommend this to a friend