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Customer Ratings & Reviews

Model:
JBUDSPROBT-BLK-BOX
SKU:
10331455
$20.00

Customer reviews

Rating 4.2 out of 5 stars with 4716 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

85%
would recommend
to a friend

Customers are saying

Customers highly value the JBuds Pro Signature Wireless Earbuds for their sound quality, battery life, and comfort. The fit is customizable, and the Bluetooth connectivity is reliable. Some customers feel the volume could be louder, while others have noted the cord length is short and have experienced charging issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 232 Showing 4,621-4,640 of 4,716 reviews
  • Tech Insider Network Member

    Rated 5 out of 5 stars

    Good headphones

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted an inexpensive, but good sounding headphones for working out, mowing the lawn and when I travel. I dont like to use my expensive headphones when traveling just in case I lose them. Sound is great and fits very well. Comes with adjustable ear cushions for fit and the unit is very easy to set up. Solid clear sound. Purchase if you are looking for a very good sounding headphone at a good price.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Sucks

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery dies even though it has 50% of charges. Don’t buy it

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not so good.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would not connect with phone - Samsung S7. Updated phone, and it still would not connect.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Earbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They won't stay connected to Bluetooth! Waste of money.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi there, we are extremely sorry about your poor experience. As always we have a two-year warranty on all Bluetooth products and would be able to exchange for a new set if for any manufacturer issues. Please contact our customer support team for help. -JLab Audio jlabaudio-conv

  • Tech Insider Network Member

    Rated 5 out of 5 stars

    Really nice ear buds

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was surprised by how good these sound. I don't think I'll go back to wired ear buds ever again. For listening at home I still prefer Cans, but these are great for out and about and working out. They do very well in sweaty environments and rainy/steamy weather/conditions. They also work well for taking calls. They come with two sizes of "cush fins" and three sizes of ear buds for a good fit.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Battery life not good

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    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery don’t stay charged let charge for Three hours and still wasn’t full

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hey kimmi,
      So sorry to hear of what sounds like a bad internal battery. We do cover all our Bluetooth headphones with a two-year limited warranty. When you get a chance please reach out to us either via email [email protected] or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t & Friday 8am-3pm p.t so that we may get you taken care of under warranty.
      Thanks,
      JLab Audio #FINDYOURGO jlabaudio-conv

  • Rated 1 out of 5 stars

    Okay

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    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works okay Buds not good fit Nice to have at night. Doesn't bother wife

    I would recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hey Breadman,
      Hopefully we can get a bit of feedback, so that we can make them great. When you get a chance please reach out to us either via email [email protected] or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t & Friday 8am-3pm p.t so that we may gather some more info.
      Thanks,
      JLab Audio #FINDYOURGO jlabaudio-conv

  • Rated 1 out of 5 stars

    Not what I thought.

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the worst sounding buds I’ve tried. Worthless.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      We're very sorry to hear that your experience has not met your expectation. Since you weren't specific about the trouble you are having, it's hard to give any tips on how to address your issue, but our Customer Support team is ready and willing to help out if you reach out to them. -JLab Audio jlabaudio-conv

  • Rated 1 out of 5 stars

    Horrible

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took them back they did not work not worth the money

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      We're very sorry to hear that your experience has not met your expectation. Since you weren't specific about the trouble you are having, it's hard to give any tips on how to address your issue, but our Customer Support team is ready and willing to help out if you reach out to them. -JLab Audio jlabaudio-conv

  • Rated 1 out of 5 stars

    Bad

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    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s so bad I wouldn’t even want to use this during workout sessions.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hey Drock29,
      We are very sorry to hear of you experience with your JBuds Pro Headphones. We would like to hear a bit more as to the issues that you ran into, and to get you taken care of under warranty. When you get a chance please reach out to us either via email [email protected] or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t & Friday 8am-3pm p.t so that we may get you taken care of.
      Thanks,
      JLab Audio #FINDYOURGO jlabaudio-conv

  • Rated 1 out of 5 stars

    Does not hold battery life

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    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not hold battery life. It would die after 1 and a half hours

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi MeLinda,

      We are bummed to hear your JBuds Pro won't hold a charge. We do stand behind our products 100% with our 2 year warranty policy on all of our wireless products. Please contact our customer support team at [email protected] or you can call us at 405.445.7219 and we will be happy to help you.

      Thanks,
      JLab Audio
      #FINDYOURGO jlabaudio-conv

  • Rated 1 out of 5 stars

    will return these earbuds

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    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought wrong earbuds, kids didn't like them. will get different tyep.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hey Miggy,
      We're very sorry to hear that your kids weren't thrilled with their Jbuds Pro headphones. We do cover all of our Bluetooth headphones with a one-year limited warranty, maybe a different model would be more to their liking. When you get a chance please reach out to us either via email [email protected] or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may get you taken care of.
      Thanks,
      JLab Audio #FINDYOURGO jlabaudio-conv

  • Rated 4 out of 5 stars

    Quality earbuds

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones worked great! I love wireless earbuds but don't like the idea of them being separate, so the one wire on these is perfect. The battery lasted a long time and easy to charge and connect to my phone. I accidentally sent them through my washing machine so they no longer work... but user error. I'm sure they'd still be holding up 3 years later if I hadn't done that.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    You get what you pay for.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You'd be better off sticking steak knives in your ears.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hey Jeff,
      We are very sorry to hear of the issues that you have run into. We do cover our Bluetooth headphones with a two-year limited warranty. When you get a chance, please reach out to us either via email [email protected] or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may get you a new unit under warranty.
      We want to help you
      #FINDYOURGO jlabaudio-conv

  • Rated 1 out of 5 stars

    Nope

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a great pair of wireless buds even if they were cheap.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Static

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Personally felt great, too quiet and static though

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hey britt,
      So sorry to hear of the troubles that you have run into. We do cover all of our bluetooth headphones for two years under warranty. So sorry to hear of the troubles that you have run into. We do cover all of our bluetooth headphones for two years under warranty. When you get a sec, please reach out to us via email, [email protected] or via phone (405)445-7219 m-thur pst fri 8-3 pst so that we may get you into a new unit under warranty.

      Kind Regards

      #TeamJLab Customer Support jlabaudio-conv

  • Rated 4 out of 5 stars

    JLAB headphones

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great for the price, they deliver good sound and I love that they fit in my ear and are comfortable. I wear them to work out and they stay connected even though I am moving around.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Fall out

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    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not good for working out they fall out of tour ears.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hey Tury,
      So sorry to hear of the fitment issues that you encountered. We do try our absolute best to create as many ear tip sizes as possible, to fit as many as people as possible. Sometimes individuals will find themselves outside of what we have available. We may have a few solutions for you. When you get a sec, please reach out to us either via email [email protected] or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may offer a few solutions. We want to help you #FINDYOURGO JLab Audio jlabaudio-conv

  • Rated 1 out of 5 stars

    Terrible

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    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wouldnt take a charge. Laate mayne 30 mind at a time

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hey phill,
      We are very sorry to hear of the charging issues that you have encountered with your JBuds Pro Headphones. We do cover our Bluetooth headphones with a two-year limited warranty. When you get a chance, please reach out to us either via email [email protected] or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may get you a new set under warranty.
      We want to help you
      #FINDYOURGO
      JLab Audio jlabaudio-conv

  • Tech Insider Network Member

    Rated 5 out of 5 stars

    Never thought I would like these this much!

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have really bad luck with Bluetooth headphones. I usually return them or give them away within a day, but these were awesome. The battery life was about 3 days of heavy usage. I love they tell you if they are low anytime you turn them on. The sound was just as good as my $300 USB headphones I use at my computer. These are a must have!

    I would recommend this to a friend