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Customer Ratings & Reviews

Model:
JBUDSPROBT-BLK-BOX
SKU:
5793103
Your price for this item is $16.99
Clearance
The comparable value price is $19.99

Customer reviews

Rating 4.2 out of 5 stars with 2720 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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84%would recommend to a friend

Customers are saying

Customers are impressed with the JBuds Pro Signature Wireless Earbud Headphones' sound quality, battery life, and comfortable fit. The price point, especially when on sale, and the inclusion of various earpieces for customized fit are also appreciated. Some customers have noted concerns about the volume and cord length, while others mentioned occasional charging issues. Overall, the positive aspects of these earbuds appear to outweigh the negatives for most users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 131 Showing 2,601-2,620 of 2,720 reviews
  • Rated 1 out of 5 stars

    Uncomfortable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not fit good in my ears. The sound quality is standard.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hey Tata,
      We are very sorry to hear of the fitment issues that you are running into. We try to include tips that will work for as many people as possible, however it sounds like we fell short in your case. We may have a few solutions for you. When you get a chance, please reach out to us either via email [email protected] or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t & Friday 8am-3pm p.t so that we may get you taken care of.
      Thanks,
      JLab Audio #FINDYOURGO jlabaudio-conv

  • Rated 3 out of 5 stars

    Good very inexpensive headphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is not good but for the price they are fine.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Poor quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cheaply made for the price why can't it be made in the USA

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hey T277,
      We are very sorry to hear of your displeasure with the quality of your JBuds Pro Headphones. We do develop, and support these right here in the United States. Although they are not our top of the line unit, they should be built to deal with the riggers of daily life. We also cover these for two years under our manufacturers warranty. When you get a chance please reach out to us either via email [email protected] or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t & Friday 8am-3pm p.t so that we may provide you with a few alternatives if need be.
      Thanks,
      JLab Audio #FINDYOURGO jlabaudio-conv

  • Rated 1 out of 5 stars

    Very Bad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    sound keeps breaking. Worst quality. Would like to return.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hey Ravi,
      We are very sorry to hear of the sound quality/connection issue that you're running into. We do warranty these for two years if you'd like to go through us for replacement. When you get a chance please reach out to us either via email [email protected] or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t & Friday 8am-3pm p.t so that we may get you taken care of.
      Thanks,
      JLab Audio #FINDYOURGO jlabaudio-conv

  • Rated 1 out of 5 stars

    did not like these ear buds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    too heavy falls out of my ears. too heavy falls out of my ears.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Broke within the first ninety days. Waste of money.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hey Robhin,
      So sorry t hear that your JBuds Pro broke on you, our apologies. We do cover our Bluetooth headphones with a two-year limited warranty. When you get a chance, please reach out to us either via email [email protected] or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may get you set up with a new unit.
      We want to help you
      #FINDYOURGO
      JLab Audio jlabaudio-conv

  • Rated 1 out of 5 stars

    Don't Sync

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earbuds do not sync to my phone! Do not buy them!

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hey BestBuyer,
      We're very sorry to hear of the pairing issues that you ran into. We'd be happy to get them connected for you. When you get a chance please reach out to us either via email [email protected] or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t & Friday 8am-3pm p.t so that we may get you taken care of.
      Thanks,
      JLab Audio #FINDYOURGO jlabaudio-conv

  • Rated 1 out of 5 stars

    junk

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    these worked for a week..................................

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Couldn't get the earbuds to sync

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn't get the earbuds to sync and returned them

    No, I would not recommend this to a friend
  • Tech Insider Network Member

    Rated 4 out of 5 stars

    Nice Bluetooth Earbuds for the price

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup: Pairing was relatively easy. Don’t be confused by the first voice message telling you that the system is on. Keep pressing until you get the second voice message telling you that the unit is ready to pair. Pairing mode can only be enabled when the earphones are off. If you turn them on without getting to the pairing mode, turn them off (by holding the center button down for 3 seconds) and try again (holding the center button continuously until the indicator light flashes red & blue). There was no case or zippered pouch among the accessories in the package. You may need one to protect the earphones when not in use. A VERY short USB cable is included. The “paddles” can be cumbersome to install, but can help keep the phones in, especially while exercising. A good seal is essential to getting the best possible sound quality. Be sure to find a tip that works for you. There are two rings on the barrel of each earpiece that allow the tips to be positioned at the barrel end or near the body of the earpiece. You may want to try both positions to get the most comfortable and effective seal. The unit comes with a shirt clip. I found it neither useful nor necessary. In-line microphone & remote control: From what friends and colleagues tell me, the microphone works well. Since you are not tethered to your phone or computer with a cable, they are great for teleconferences. The in-line remote control works with iOS and Android apps. The center button is play/pause (short press). The up/down buttons work for volume (short press) and forward/back track selection (long press). The remote also work with phone calls (a short press on the center button will answer an incoming call). Sound Quality: These are not audiophile quality in-ear-monitors (IEMs). The bass is forward, the trebles are OK, and the middle frequencies suffer a bit. Equalization helps considerably. Microphonics are minimized by the soft cable. These will not replace my $400 IEMs, but for the price they are a solid on-the-go, Bluetooth performer with all genres tested (rock, jazz, classical, & pop). J Labs offers a “burn-in” app if you believe in such stuff. The JBuds sound OK out of the box. Battery: The downfall of any small Bluetooth device, battery life. The battery came “fully charged”. Voice messages at startup let you know the battery status, “Fully Charged”, “Medium”, and “Low”. It took about 2 hours of use before getting to medium and another 4 hours between medium and shutdown. Charging from fully drained (using USB3 port on my computer) took 1.5 hours. The following albums were sampled during my review: Adam Harasiewicz: Chopin Nocturnes & Preludes Adrian Legg: Waiting for a Dancer Antonio Pleeth: 6 Geminiani cello sonatas Beatles: 1 Billy Mclaughlin: Fingerdance Bonnie Raitt: Road Tested Calum Graham: Phoenix Rising Creed: My Own Prison Dirks und Wirtz: Kinski Spencer Gismonti Don Ross: PS15 Earl Klugh: Whispers and Promises Francois Sciortino: French Guitar Giovanni Palombo: La melodia segreta, A Secret Melody Goran Sollscher: Eleven-String Baroque Hoff Ensemble: Quiet Winter Night Jeff Beck: Who Else! Jian Wang: The Baroque Album Joe Satriani, Surfing with the Alien, Crystal Planet, Flying ;;in a Blue Dream, Unstoppable Momentum John Doan: A Celtic Pilgrimage John Williams: The Guitarist Julian Webber: Elgar Cello Concerto - Saint-Saens Cello Concerto No.1 Krzysztof Meisinger: Villa-Lobos Melodia Sentimental Laurence Juber: Guitar Noir Lawson Rollins: Elevation Los Angeles Spin Luca Stricagnoli: Luca Stricagnoli Markus Segschneider: Snapshots Michel Haumont: Michel Haumont & Co Mike Dawes: What Just Happened Mstislav Rostropovich: Beethoven The Cello Sonatas- Vol1&2, Chopin Cello Sotatas, Schubert Schuman Debusy Cello Sonatas, The Brahms Sonatas, Vivaldi - Tartini - Boccherini Cello Concertos Nora Jones: Come Away with Me Oslo String Quartet: The Shubert Connection Peppino D'Agostino: Acoustic Guitar Ryan LeBlanc: Speechless Sarah Mclachlan: Fumbling Towards Ecstasy, Surfacing Sergio & Odair Assad: Sérgio & Odair Assad Play Piazzolla Steve Vai: The Ultra Zone, Fire Garden Tomasz Gaworek: Born To Be Together Tori Amos: Little Earthquakes TRONDHEIMSOLISTENE: In Folk Style, Souvenir I & II, Vladimir Horowitz: Rachmaninov Piano Concerto #3 Yo-Yo Ma: Bach Cello Suites Nos. 1, 5 & 6, Rachmaninov Prokofiev Cello Sonatas, Mendelssohn Piano Trios, Op. 49 & Op. 6

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Charging

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Won’t hold Charge long. Poor hard to get to pair at first

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    reception

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    if turn your head and it loses contact with source.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Poorly fit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tough to judge the sound when the right phone kept dropping out of my ear, no matter which combination of earpieces and fins used. Never again will I buy an earbud for exercise. Must have a hook or a fin that really works.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hey Scarletknight,
      So sorry to hear of the fitment issues that you are experiencing. When you get a chance, please reach out to us either via email [email protected] or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may provide you with some options that may better fit your lifestyle.
      We want to help you
      #FINDYOURGO
      JLab Audio jlabaudio-conv

  • Rated 2 out of 5 stars

    Poor sound Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was disappointed with the sound quality. Virtually no bass at all. I ended up returning then for a refund.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hey ericwalters,
      So sorry to hear of the sound quality issues that you experienced. Although not our top of the line product, you should be getting nice clear sound out of these. We have a few suggestions as to headphones that may better fit your lifestyle. When you get a moment, shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may further assist you.
      We want to help you
      #FINDYOURGO
      JLab Audio jlabaudio-conv

  • Rated 1 out of 5 stars

    Too small, nothing to attach

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is lightweight and easy to lose since there is no attachment. I purchased a second one and lost the second one because I know sound system would work great but lost the second one as well. Will not be purchasing again.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hey tanya,
      So sorry to hear that you lost two of the JBuds Pro headphones. The JBuds Pro, does indeed come with a lapel/shirt clip. We do cover all our Bluetooth headphones with a two-year limited warranty. When you get a chance please reach out to us either via email [email protected] or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t & Friday 8am-3pm p.t so that we may offer you a few discount solutions to receive a new pair.
      Thanks,
      JLab Audio #FINDYOURGO jlabaudio-conv

  • Rated 1 out of 5 stars

    DO NOT WASTE YOUR MONEY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst wireless headphones ever. They stopped working after 5 charging cycles. It's better to buy something by paying 20$ extra. There was a ton of static while in use. I hope this helps you in saving your money.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hey ralph,
      We are very sorry to hear of the defective battery. This unit should last a solid 500 charge cycles at 80% towards the end of the cycles. We do cover all our Bluetooth headphones with a two-year limited warranty. When you get a chance, please reach out to us either via email [email protected] or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t & Friday 8am-3pm p.t so that we may get you taken care of under warranty.
      Thanks,
      JLab Audio #FINDYOURGO jlabaudio-conv

  • Rated 1 out of 5 stars

    Worthless

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worthless item. I would not recommend this headset.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Thanks for your review! Our team takes customer reviews seriously as it helps us improve our products. If you have other concerns, you can contact us directly at 1-405-445-7219 or email us at support@jlabaudio.com. jlabaudio-conv

  • Tech Insider Network Member

    Rated 4 out of 5 stars

    Good Entry Level Wireless Ear Buds

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Jlab Jbuds Pro is pretty much a no frills in-ear headphone for those who are budget conscious. The package contains the earbuds wth three gel cushion tips, two sizes of ear fins, a cable clip, a micro usb charging cable, and a basic set of instructions. My ear buds arrived fully charged. Battery life is announced every time the ear buds are powered on. All controls are managed by a bulky in-line controller which has the microphone, a center button for powering on/off and bluetooth pairing, and standard up/down buttons to adjust volumes and change music tracks. One good quality about these ear buds is that it is very comfortable. The gel cushion tips fit well within my ear canal forming a good seal, however it is not designed to block out ambient noise. Sound quality is decent. Voices have good clarity. However, when playing music, it becomes evident that the headphones lacks depth and detail. Overall, the audio has good balance with slight emphasis on the middle frequencies. Bass is present, but is a bit lacking and will not appeal to those seeking low frequency punchiness. The microphone is okay, but tended to pick up a lot of background noise. People on the other end of a phone call may have difficulty hearing your voice if you are in a noisy outdoor environment. To have the person on the other line hear you clearly, you'll need to have the microphone pretty much right next to your mouth, otherwise your voice will sound distant. The specs state that the battery lasts for 6 hours of play back. I got around that much in my testing. Another thing to note is that these headphones also suffer from the characteristic bluetooth hiss that can be heard at low volumes. Would I recommend these headphones? Yes. They offer “good enough” audio quality for this price point...in other words good value. The Jbuds Pro wireless earbuds cannot compete with the flagship bluetooth in-ear earbuds from the premium manufacturers, but they were never designed with that purpose in mind. The Jbuds Pro are designed for the average budget conscious consumer who is willing to make some compromises in audio quality for a basic set of wireless earbuds and wouldn't get too upset if they were lost because of the reasonably low purchase price.

    I would recommend this to a friend
  • Tech Insider Network Member

    Rated 4 out of 5 stars

    Good value with good sound for everyday use...

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    JLAB® - JBuds Pro Wireless In-Ear Headphones These are a little different “collar” style earbuds, with the controls and battery in-line on the left side of the cord instead of in holder pods on each side like I am used to with other popular designs. Anything different takes a little getting used to, and once I got used to the controls it was OK. There is a little clip included to pin to your shirt or collar, but haven’t really needed that to get the headset to stay put. For more active use, like during a workout, the clip will be needed. The weight of the in-line control pod will pull the bud out of your right ear if you are really moving around, so the clip would help keep everything in place. If you are really moving around a lot, there are the “Cush Fins” that help hold the buds in your ears – they are easy to pop on and pop off when needed. I had to get used to the “extra weight” on the side with the in-line controls, and some users may find that to be a problem if working out or really moving around vigorously. Pairing is easy, but when going from one device to another I have to turn the headset off and then restart to get the connection. This headset “remembers” the last device it was pared with and will automatically connect to that device, but when going from one device to another (like from phone to computer) you have to turn off the headset and turn it back on to connect to the different device. Battery life is a few hours less than I get on “collar type” headset, probably because of a smaller sized battery due to the in-line controls design. No problems with 6-8 hours of listening, but not much longer than that. I don’t set my volume particularly high, which may help the battery last a bit longer than other reviews I have read. Charging is fast and only takes about an hour to get back to full charge. Sound is good, and is the best I have gotten from several headsets that are in the $20 - $60 price range – including well-known collar-style earbuds that are twice the price. The JLAB earbuds are a good value. A more robust sound may also explain why the battery life is shorter than other (larger) collar-style earbuds – there may be some “boosting” that draws the battery a little faster. Phone calls are OK and about the same as my other headsets. People can hear me just fine and I can hear them no problems. For the price, this is a good set to use around the house, walking or jogging, or going out for the day. Don’t count on them lasting “forever” on one charge.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very sound/voice quality. Does not hold a good charge. Was more of a frustration than anything.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hey cdmj,
      So sorry to hear of the battery life issues that you're running into. We do cover all our Bluetooth headphones with a one-year limited warranty. When you get a chance, please reach out to us either via email [email protected] or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t & Friday 8am-3pm p.t so that we may get you taken care of under warranty.
      Thanks,
      JLab Audio #FINDYOURGO jlabaudio-conv