Customer Ratings & Reviews
- Model:
- JBUDSPROBT-BLK-BOX
- SKU:
- 5793103
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.1 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
to a friend
Customers are saying
Customers are impressed with the JBuds Pro Signature Wireless Earbud Headphones' sound quality, battery life, and comfortable fit. The price point, especially when on sale, and the inclusion of various earpieces for customized fit are also appreciated. Some customers have noted concerns about the volume and cord length, while others mentioned occasional charging issues. Overall, the positive aspects of these earbuds appear to outweigh the negatives for most users.
This summary was generated by AI based on customer reviews.
Poor quality overall
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don't even know why I fell for these unassuming, objectively bad set of headphones, the controls are bad, the mike is way up your chin and really have to put it to your mouth in order to sound clearly to the other person on a call, there are points where I just listen to the left earbud and hold the right one in my hand to speak properly in the mic. Would have returned if I hadn't thrown away the packaging
No, I would not recommend this to a friendtitle
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It may be my connection to bluetooth, or wifi, but the microphone dies when I use them in a zoom meeting on my laptop.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there,
Would you mind contacting our customer support team? I can understand how that issue is very annoying to deal with. If you reach out to the support team via our website--or email [email protected] or phone (405)445-7219 M-F 8-4:30 PST. They would be more than happy to speak with you and troubleshoot your issue. All bluetooth products have a 2 year warranty.
-JLab Audio
Gets Very Hot
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So we bought these headphones almost a year ago, but my husband never really used them much until now. As a driver for his job he has to be hands free, well today while connected to his phone (not in use at the time but connected) the bulky piece got so hot around his neck that he was burned. This is extremely dangerous especially for someone that is driving. Very disappointed because now we have to find him something else.
No, I would not recommend this to a friendA good set of earbuds
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.While not amazing, they are good for the price you pay for them. The audio quality is good and connecting them is easy.
I would recommend this to a friendWould not charge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had to return these because right out of the box they would not charge. Tried several different USB cables but no luck.
No, I would not recommend this to a friendNot a good product
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When I first bought this I had it working well and unfortunately after only a few weeks the sound went from good to very poor.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hello,
We are very sorry to hear of the issues that you have run into. We do cover our Bluetooth headphones with a two-year limited warranty. When you get a chance, please reach out to us either via email [email protected] or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may get you taken care of under warranty.
We want to help you
#FINDYOURGO
JLab Audio
will no buy aging
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped playing sound only had for 3 week so trashed them would not buy again and I bought 2 pair both stoped
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there, we are extremely sorry about this! As always we have a two-year warranty on all Bluetooth products and would be able to exchange for a new set for any manufacturer issues. Please contact our customer support team for help. -JLab
What a bargain!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These ear buds are priced very reasonably. Bought them for my wife. She loves the flanges that help stabilize the ear buds in the ears.
I would recommend this to a friendDon’t waste your time
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was looking for an inexpensive set of earbuds and I got EXACTLY what I paid for. Spend another $20 to get something better. These didn’t last
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hey Toya,
We are very disappointed to hear that your JBuds Pro Headphones died on you so quickly. You should most certainly get extended life out of those. We do cover them under warranty for two years, and would love to get them replaced for you. When you get a chance please reach out to us either via email [email protected] or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t & Friday 8am-3pm p.t so that we may get you taken care of under warranty.
Thanks,
JLab Audio #FINDYOURGO
Broke down less than a month
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This the second JLab audio set I bought. First one lasted only few months. Second one broke down within a month. I would not recommend this product due to poor build quality. First the charging light went out. Then no longer could power on the device. Same happen to my previous product. Ration is “0” stars. Would never buy Jlab again.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hey Sam1,
So sorry to hear of a second issue, our sincerest of apologies. When you get a chance, please reach out to us either via email [email protected] or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may get you taken care of quickly.
We want to help you
#FINDYOURGO
JLab Audio
Great wireless earbuds for a beginner
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was so easy to use. I can’t believe that I got a pair of wireless earbuds for only 1599+ tax. Everyone at work noticed them, and asked me where I got them. They are easy to use, and hard to lose, being that they are hot pink! My favorite electronic purchase this year.
I would recommend this to a friendBluetooth earbuds
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sound was decent but charge time wasnt quick and playing time was long they need to improve battery
No, I would not recommend this to a friendReturned
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Thought it was a good one for the price, but had to return in few days of use. Power button did not worked & did not paired with the phone.
No, I would not recommend this to a friendBroke within a month
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My son loved them but then they started to make horrible noise in 2 weeks. Company sent us a warranty form so hopefully they replace them.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hey jess,
So sorry to hear of your troubles. We will most certainly get these replaced under warranty. Please feel free to reach out to us either via email [email protected] or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t & Friday 8am-3pm p.t if we can answer any questions as to the warranty process.
Thanks,
JLab Audio #FINDYOURGO
I do not recommend them
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would not recommend them. I purchased them to have a way to listen to audiobooks and music on a cross-country trip. The foam on the earbuds made my ears itch and the volume was so low that I could barely hear the voices over the sound of the vehicle. I returned them to Best Buy when I got to my Destiination.
No, I would not recommend this to a friendWireless Headphones
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Average low dollar wireless headphones. Not the best quality, but you can't expect much from this price point
I would recommend this to a friendyou get what you pay for
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The soft parts that fit in your are do not stay on the device. Unfortunately makes it a very poor experience. They fall apart just in a bag.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hey Hideout,
We're very sorry to hear of that your earbuds are not staying put. We do cover all of our Bluetooth headphones with a one-year limited warranty, and would like to offer you a few solutions. When you get a chance please reach out to us either via email [email protected] or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may get you taken care of.
Thanks,
JLab Audio #FINDYOURGO
Great product and easy to install.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was looking for a headset for hard I’d hearing that would connect to my TV which is not a smart TV. Once I told the technician what I was looking for he immediately took me to a product that would work. I had it installed and it works beautifully.
I would recommend this to a friendWorth the cost
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wanted wireless headphones and went with these. For their price they work well, just a little background static noise and has a short battery life.
No, I would not recommend this to a friendGood
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They were excellent for using for going on hikes and etc. but they seem to get in my way and in my hair when it was
I would recommend this to a friend