Customer Ratings & Reviews
- Model:
- JBUDSPROBT-BLK-BOX
- SKU:
- 5793103
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.1 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers are impressed with the JBuds Pro Signature Wireless Earbud Headphones' sound quality, battery life, and comfortable fit. The price point, especially when on sale, and the inclusion of various earpieces for customized fit are also appreciated. Some customers have noted concerns about the volume and cord length, while others mentioned occasional charging issues. Overall, the positive aspects of these earbuds appear to outweigh the negatives for most users.
This summary was generated by AI based on customer reviews.
Not worth the sale
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have tried numerous times, no one can hear me with these earphones on, they are difficult to stay in the ear...
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hey Stac,
We're very sorry to hear of the issues that you're running into with regard to the mic. We do cover all of our Bluetooth headphones with a two-year limited warranty, and would love to get you a new set. When you get a chance please reach out to us either via email [email protected] or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may get you taken care of.
Thanks,
JLab Audio #FINDYOURGO
- Pros mentioned:Battery life
Junk
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Battery life was great, but the left earbud stopped working after a month and BestBuy said I had to go after the manufacturer and would not honor the warranty in store. Waste of time.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hey SassiItalyTours
So sorry to hear of the troubles. If you are still having troubles getting them replaced, please reach out to us either via email [email protected] or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may get you a replacement set under warranty.
We want to help you
#FINDYOURGO
JLab Audio
- Cons mentioned:Volume
Sound too low
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is easy to use just not loud enough in the outdoors.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there, you may find that the sound is better when you try different ear tips, give them a slight twist when placing in your ear, and switch between EQ settings. If this doesn't help, please reach out to our customer support team to assist you. -JLab Audio
Wireless headset
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Microphone issue when used for phone function. Fair sound quality and easy to use.
No, I would not recommend this to a friendGood headphones for the price
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The price was very cheap and eye catching, but that's where they get you. You get what you pay for. The first 3 months the headphones worked good, until they only managed to stay on for 2 hours after being fully charged. If you want something for cheap and don't really use it that often, sure, but I'd say invest in something better like Skullcandy headphones.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hey omarbob,
So sorry to hear of the couple of issues that you have run into. Our apologies. We do cover our Bluetooth headphones with a two-year limited warranty. When you get a chance, please reach out to us either via email [email protected] or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may get you back up and running with a new unit under warranty.
We want to help you
#FINDYOURGO
JLab Audio
- Pros mentioned:Price
Good entry level ear buds
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No need spending hundreds. These work great for the money.
I would recommend this to a friendBrand response from JLab Audio Team
Posted .Hey stevej
When you get a sec, please reach out to us via email, [email protected] or via phone (405)445-7219 m-thur pst fri 8-3 pst so that we may hear more of your experience and get a bit of feedback.
Kind Regards
#TeamJLab Customer Support
- Pros mentioned:Battery life, Price, Sound quality
Great headphone with a great price point!
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am VERY impressed with these JLabs for 2 very important reasons... 1. Price point is great for the everyday consumer 2. Better than expected fit and battery life (I managed an average of 5 hours per charge). I would compare theses to the Sol Republic Relays Sport Wireless due to the design similarities and features, but these are half the cost! Comfortable, lightweight, good battery life. great sound, both earpieces are active while on a call and very affordable! If you're in the market for a wireless headphone with a great balance of price, features and sound. Look no further! Thanks.
I would recommend this to a friend Dont recommend it
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped working after a month. Will be asking for a refund
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there,
Would you mind contacting our customer support team? We understand any frustrations you may have. If you reach out to the support team via our website--or email support@jlabaudio.com or phone (405)445-7219 M-F 9-4:30 PST. They would be more than happy to speak with you and troubleshoot your issue. All bluetooth products have a 2 year warranty.
-JLab
They don't last.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had these for less than a week before the right earbud went out. Very dissatisfied with the durability.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hey Kevin,
So sorry to hear that your Jbud Pros' died on you. We do cover these under warranty for two years, and we'd like to get them replaced for you. When you get a chance please reach out to us either via email [email protected] or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t & Friday 8am-3pm p.t so that we may get you taken care of.
Thanks,
JLab Audio #FINDYOURGO
Ok for the price
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are ok for an inexpensive set. Next time I’ll buy better quality though.
I would recommend this to a friendFor the price their not bad.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use. Likes to disconnect from device. Just turn off and back on again.
I would recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there, we are very sorry about this! Let’s have you reach out to our support team. They will be more than happy to help you. -JLab Audio
Broke after 4 uses
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was a 4 out of 5 until they stopped working after 4 uses. I hope I can return them for something else.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hey Rank83,
We're very sorry to hear of the issues that you're running into with your Jbuds Pro headphones. We do cover all of our Bluetooth headphones with a one-year limited warranty. When you get a chance please reach out to us either via email [email protected] or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may get you taken care of.
Thanks,
JLab Audio #FINDYOURGO
Some good and bad
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it because of the loudness but I dont like it does not last long as it says it would.
No, I would not recommend this to a friendEar buds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ear buds all though several sizes are included are somewhat uncomfortable. The pink color I thought was appealing but stick's out noticably from the ear. Sound is average. I've had a couple of instances when trying to power off device it would not power off and we ended up just having to run out of battery
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there,
Would you mind contacting our customer support team? I can understand how that issue is very annoying to deal with. If you reach out to the support team via our website--or email [email protected] or phone (405)445-7219 M-F8-4:30pst. They would be more than happy to speak with you and troubleshoot your issue. All bluetooth products have a 2 year warranty.
-JLab Audio
Seem cheap
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would not buy these again. Part of the ear piece fell out in my ear when I was wearing them.
No, I would not recommend this to a friendMeh
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great with my iPod touch but it doesn’t connect well with my Versa 2
No, I would not recommend this to a friendEpic fail earbuds
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These earbuds are terrible. They fell apart after 2 uses.
No, I would not recommend this to a friendWhat title?
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don't have anything to say about them they just didn't work well for me
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .It saddens us that these are not meeting your expectations. We would like to dive into these issues a little more. Please give us a call or send us an email through JLab directly so we can come up with a solution that will best fit your needs. -JLab Audio
poor
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Earbuds wouldn't connect to I-phone hard to keep in ears not worth the money.
No, I would not recommend this to a friendJlab
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not very good. Could be way better for the price. Would not recommend.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .We're very sorry to hear that your experience has not met your expectation. We would love to learn more about your experience as it's hard to give any tips on how to address your issue with the information provided. Our customer support team is more than happy to help if you reach out to them. -JLab Audio