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Customer Ratings & Reviews

Model:
JBUDSPROBT-BLK-BOX
SKU:
5793103
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Customer reviews

Rating 4.2 out of 5 stars with 4714 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers are impressed with the JBuds Pro Signature Wireless Earbud Headphones' sound quality, battery life, and comfortable fit. The price point, especially when on sale, and the inclusion of various earpieces for customized fit are also appreciated. Some customers have noted concerns about the volume and cord length, while others mentioned occasional charging issues. Overall, the positive aspects of these earbuds appear to outweigh the negatives for most users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 221 Showing 4,401-4,420 of 4,714 reviews
  • Rated 3 out of 5 stars

    Background too loud

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Friends tell me the minimum background noise can be heard so I have to turn radio or tv off

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Cute and easy to use

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They're great headphones, but the middle button often gets ruined.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good for workouts

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for workouts, but don't stand up you tossing and turning in your sleep.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Only good for phone calls.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only good for phone calls. Music quality not good.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Kind of meh

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got a good deal so I cannot complain. I’d recommend spending $20 more on something else.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not happening

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very cheaply made. Not worth it even if it was heavily discounted.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      We're very sorry to hear that your experience has not met your expectation.  We would love to learn more about your experience as it's hard to give any tips on how to address your issue with the information provided. Our customer support team is ready and willing to help if you reach out to them. -JLab Audio jlabaudio-conv

  • Rated 1 out of 5 stars

    Don't waste your money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In 2 weeks, sound stopped working in 1 ear bud. These are going back to the store

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hey Genome,
      We are very sorry to hear of the issues that you have run into. We do cover our Bluetooth headphones with a two-year limited warranty. When you get a chance, please reach out to us either via email [email protected] or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may get you a replacement set under warranty.
      We want to help you
      #FINDYOURGO jlabaudio-conv

  • Pros mentioned:
    Price

    Rated 2 out of 5 stars

    Theyre okay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the best out there but for a cheap price theyre usable

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hey kika25,
      We appreciate your taking the time to review your JBuds Pro Headphones. We were hoping that when you get a free moment, that you could reach out to us either via email [email protected] or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t & Friday 8am-3pm p.t so that we could gather some more info in regard to your experience. Thanks in advance for your time, we look forward to hearing from you.
      Thanks,
      JLab Audio #FINDYOURGO jlabaudio-conv

  • Rated 3 out of 5 stars

    Short battery life

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only used these a couple times. The battery life is not long.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Owner

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s not the best I’ve had but was priced right. Need to upgrade.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Sounds decent; No issues yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent for the value. Bought for my nephew and he seems to have no issues with it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Shayshay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wasn't happy with these. They are not comfortable to me.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi there, in your product package you will find 3 different size tips, try out each and find the one that best fits. Then, when placing the buds in your ear give them a slight twist away from your face. If this doesn't help, please reach out to our customer support team to assist you. -JLab jlabaudio-conv

  • Rated 1 out of 5 stars

    Terrible sound quality

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery life on this is not efficient enough for avid music listening on calls

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hey Ndb1982,
      So sorry to hear that the jbuds pro don't quite fit your lifestyle. We do cover our Bluetooth headphones with a two-year limited warranty. When you get a chance, please reach out to us either via email [email protected] or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may provide you with a few other options that would last for you.
      We want to help you
      #FINDYOURGO
      JLab Audio jlabaudio-conv

  • Cons mentioned:
    Volume

    Rated 1 out of 5 stars

    Earbuds

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very disappointed in this product. I only used it once. The volume control hangs too close to your ear and as you move your head side to side the volume button is hitting you in the side of the face. Very annoying.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi there, we are extremely sorry about this! As always we have a two-year warranty on all Bluetooth products and would be able to exchange for a new set for any manufacturer issues. Please contact our customer support team for help. -JLab jlabaudio-conv

  • Rated 1 out of 5 stars

    Not good earbuds for grandkids

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the wrong earbuds for grandkids, they wanted the wired ones and didn't like these.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hey Miggy,
      We're very sorry to hear that your kids weren't thrilled with their Jbuds Pro headphones. We do cover all of our Bluetooth headphones with a one-year limited warranty, maybe a different model would be more to their liking. When you get a chance please reach out to us either via email [email protected] or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may get you taken care of. Thanks, JLab Audio #FINDYOURGO jlabaudio-conv

  • Rated 3 out of 5 stars

    There ok

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product would buy again Wife is happy with this

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 5 out of 5 stars

    Best Buy in Best Buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these earbuds to use for work. I sometimes work anywhere from 8-11 hours depending on the workload. So I reluctantly purchased these because I didn't want to spend a lot of money for earbuds that I mainly wanted to use at work. I also didn't want a cheap pair to only last four hours.These earbuds have far exceeded my expectations. First and foremost is the fact that the battery will last my entire shift!!! I had absolutely no issues with it connecting to my iPhone 6+. The sound quality is good. The original Apple headphones never really fit or stayed in my ear, so this was a definite improvement. I haven't even tried to adjust the sound with the equalizer. If you're looking for an inexpensive set of bluetooth earbuds with an amazing battery life, Look No Further! These are a Best Buy and add to the fact you can add Geek Squad on these for two years is a no brainer!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Worked

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I guess you get what you pay for. They were cheap but didnt really last a long time.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    I returned after 20 minutes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I found the earbuds uncomfortable and the controls to hard to use. You get what you pay for.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    not bad not amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nothing special, cheap, and will be what you expect for what you pay

    I would recommend this to a friend