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Customer Ratings & Reviews

Model:
JBUDSPROBT-BLK-BOX
SKU:
5793103
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Customer reviews

Rating 4.2 out of 5 stars with 4714 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers are impressed with the JBuds Pro Signature Wireless Earbud Headphones' sound quality, battery life, and comfortable fit. The price point, especially when on sale, and the inclusion of various earpieces for customized fit are also appreciated. Some customers have noted concerns about the volume and cord length, while others mentioned occasional charging issues. Overall, the positive aspects of these earbuds appear to outweigh the negatives for most users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 225 Showing 4,481-4,500 of 4,714 reviews
  • Rated 1 out of 5 stars

    Don't Sync

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earbuds do not sync to my phone! Do not buy them!

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hey BestBuyer,
      We're very sorry to hear of the pairing issues that you ran into. We'd be happy to get them connected for you. When you get a chance please reach out to us either via email [email protected] or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t & Friday 8am-3pm p.t so that we may get you taken care of.
      Thanks,
      JLab Audio #FINDYOURGO jlabaudio-conv

  • Rated 3 out of 5 stars

    Good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use but on off control could have been designed better

    I would recommend this to a friend
  • Tech Insider Network Member

    Rated 4 out of 5 stars

    Nice Bluetooth Earbuds for the price

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup: Pairing was relatively easy. Don’t be confused by the first voice message telling you that the system is on. Keep pressing until you get the second voice message telling you that the unit is ready to pair. Pairing mode can only be enabled when the earphones are off. If you turn them on without getting to the pairing mode, turn them off (by holding the center button down for 3 seconds) and try again (holding the center button continuously until the indicator light flashes red & blue). There was no case or zippered pouch among the accessories in the package. You may need one to protect the earphones when not in use. A VERY short USB cable is included. The “paddles” can be cumbersome to install, but can help keep the phones in, especially while exercising. A good seal is essential to getting the best possible sound quality. Be sure to find a tip that works for you. There are two rings on the barrel of each earpiece that allow the tips to be positioned at the barrel end or near the body of the earpiece. You may want to try both positions to get the most comfortable and effective seal. The unit comes with a shirt clip. I found it neither useful nor necessary. In-line microphone & remote control: From what friends and colleagues tell me, the microphone works well. Since you are not tethered to your phone or computer with a cable, they are great for teleconferences. The in-line remote control works with iOS and Android apps. The center button is play/pause (short press). The up/down buttons work for volume (short press) and forward/back track selection (long press). The remote also work with phone calls (a short press on the center button will answer an incoming call). Sound Quality: These are not audiophile quality in-ear-monitors (IEMs). The bass is forward, the trebles are OK, and the middle frequencies suffer a bit. Equalization helps considerably. Microphonics are minimized by the soft cable. These will not replace my $400 IEMs, but for the price they are a solid on-the-go, Bluetooth performer with all genres tested (rock, jazz, classical, & pop). J Labs offers a “burn-in” app if you believe in such stuff. The JBuds sound OK out of the box. Battery: The downfall of any small Bluetooth device, battery life. The battery came “fully charged”. Voice messages at startup let you know the battery status, “Fully Charged”, “Medium”, and “Low”. It took about 2 hours of use before getting to medium and another 4 hours between medium and shutdown. Charging from fully drained (using USB3 port on my computer) took 1.5 hours. The following albums were sampled during my review: Adam Harasiewicz: Chopin Nocturnes & Preludes Adrian Legg: Waiting for a Dancer Antonio Pleeth: 6 Geminiani cello sonatas Beatles: 1 Billy Mclaughlin: Fingerdance Bonnie Raitt: Road Tested Calum Graham: Phoenix Rising Creed: My Own Prison Dirks und Wirtz: Kinski Spencer Gismonti Don Ross: PS15 Earl Klugh: Whispers and Promises Francois Sciortino: French Guitar Giovanni Palombo: La melodia segreta, A Secret Melody Goran Sollscher: Eleven-String Baroque Hoff Ensemble: Quiet Winter Night Jeff Beck: Who Else! Jian Wang: The Baroque Album Joe Satriani, Surfing with the Alien, Crystal Planet, Flying ;;in a Blue Dream, Unstoppable Momentum John Doan: A Celtic Pilgrimage John Williams: The Guitarist Julian Webber: Elgar Cello Concerto - Saint-Saens Cello Concerto No.1 Krzysztof Meisinger: Villa-Lobos Melodia Sentimental Laurence Juber: Guitar Noir Lawson Rollins: Elevation Los Angeles Spin Luca Stricagnoli: Luca Stricagnoli Markus Segschneider: Snapshots Michel Haumont: Michel Haumont & Co Mike Dawes: What Just Happened Mstislav Rostropovich: Beethoven The Cello Sonatas- Vol1&2, Chopin Cello Sotatas, Schubert Schuman Debusy Cello Sonatas, The Brahms Sonatas, Vivaldi - Tartini - Boccherini Cello Concertos Nora Jones: Come Away with Me Oslo String Quartet: The Shubert Connection Peppino D'Agostino: Acoustic Guitar Ryan LeBlanc: Speechless Sarah Mclachlan: Fumbling Towards Ecstasy, Surfacing Sergio & Odair Assad: Sérgio & Odair Assad Play Piazzolla Steve Vai: The Ultra Zone, Fire Garden Tomasz Gaworek: Born To Be Together Tori Amos: Little Earthquakes TRONDHEIMSOLISTENE: In Folk Style, Souvenir I & II, Vladimir Horowitz: Rachmaninov Piano Concerto #3 Yo-Yo Ma: Bach Cello Suites Nos. 1, 5 & 6, Rachmaninov Prokofiev Cello Sonatas, Mendelssohn Piano Trios, Op. 49 & Op. 6

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    junk

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    these worked for a week..................................

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Couldn't get the earbuds to sync

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn't get the earbuds to sync and returned them

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Charging

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Won’t hold Charge long. Poor hard to get to pair at first

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn't work...need to return to store...disappointed

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn't work...need to return to store...disappointed

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    reception

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    if turn your head and it loses contact with source.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    poor audio quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    poor audio quality. Once I charged it and gave it a try, I found it to have poor audio quality.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi there, we are very sorry about this! Let’s have you reach out to our support team. They will be more than happy to help you. -JLab jlabaudio-conv

  • Cons mentioned:
    Volume

    Rated 1 out of 5 stars

    Don't waste ur time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first it was ok, but a few days later it started to go bad. The volume would go all the way down for a few seconds by its self and then go back up. It would do it like every 10 sec or so.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hey Ariel,
      We're bummed to hear of the volume issues that you encountered with your Jbuds Pro Signature Headphones. We do cover those under a two-year warranty,and we'd like to get those replaced for you. When you get a chance please reach out to us either via email [email protected] or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t & Friday 8am-3pm p.t so that we may get you taken care of.
      Thanks,
      JLab Audio #FINDYOURGO jlabaudio-conv

  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Cheap but AWESOME

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These cheap headphones are probably the best I've owned. Better than any of the Beats wireless. Loud, good bass, good range, great battery life, and comfy. For 16 bucks, id buy again.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Poor sound quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price point is low, so I didn't expect much, but the sound quality is absolutely terrible. The earbuds that came with my Discman in 1994 sound better than these.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Poorly fit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tough to judge the sound when the right phone kept dropping out of my ear, no matter which combination of earpieces and fins used. Never again will I buy an earbud for exercise. Must have a hook or a fin that really works.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hey Scarletknight,
      So sorry to hear of the fitment issues that you are experiencing. When you get a chance, please reach out to us either via email [email protected] or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may provide you with some options that may better fit your lifestyle.
      We want to help you
      #FINDYOURGO
      JLab Audio jlabaudio-conv

  • Pros mentioned:
    Fit

    Rated 1 out of 5 stars

    Worked for a week...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earbuds worked for about a week. After that they wouldn’t connect to my phone. It’s a shame, because the fit was better than any Beats that I’ve owned. Sound was fair.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hey matt,
      So sorry to hear of the pairing issues that you have encountered. I attached the best re-pairing instructions for your review. If this does not solve the issue, We do cover all our Bluetooth headphones with a two-year limited warranty. When you get a chance please reach out to us either via email [email protected] or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t & Friday 8am-3pm p.t so that we may get you taken care of.
      Thanks,
      JLab Audio #FINDYOURGO jlabaudio-conv

  • Rated 2 out of 5 stars

    Not bad but...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound was ok but sometimes when I was walking in the street I can hardly hear the other person. I ended up returning it because its buttons (+ , on/off , -) were flimsy, I lost the “on/off” button just after 10 days.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not worth the price

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Inexpensive but not worth it. Bought these 3 different times, last time 5 months ago and surprise, dead again. Save your money, spend just a little more and get something that lasts.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi there, we are extremely sorry about your poor experience. As always we have a two-year warranty on all Bluetooth products and would be able to exchange for a new set if for any manufacturer issues. Please contact our customer support team for help. -JLab Audio jlabaudio-conv

  • Rated 2 out of 5 stars

    $25 limit gift list

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are for younger kids 13 and under, would be fine for them not the quality I was looking for after having a pair of beatsX. I would buy for a office bday or Christmas gift.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Comfortable, adjustable and durable.

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A friend recommended JLab earbuds to me as I'm pretty rough on earbuds. I seem to go through them pretty quickly. I've had these for a while and I'm impressed with the quality as they still seem brand new. I particularly like the adjustable fit as I can adjust the depth of how far into my ear the earbud sits. The sound quality is very good and comparable with other earbuds in this price range. The battery power seems good as I haven't run out of juice yet despite some very long bike rides. I'd recommend this product to anyone looking to find a longer-lasting earbud.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    They do play, but

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First off it would not pair/connect to my Lg phone, and the sound quality is terrible. Able to use them with my tablet, so their use is limited. Not worth the price.

    No, I would not recommend this to a friend