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Customer Ratings & Reviews

Model:
JBUDSPROBT-BLK-BOX
SKU:
5793103
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Customer reviews

Rating 4.2 out of 5 stars with 4714 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers are impressed with the JBuds Pro Signature Wireless Earbud Headphones' sound quality, battery life, and comfortable fit. The price point, especially when on sale, and the inclusion of various earpieces for customized fit are also appreciated. Some customers have noted concerns about the volume and cord length, while others mentioned occasional charging issues. Overall, the positive aspects of these earbuds appear to outweigh the negatives for most users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 226 Showing 4,501-4,520 of 4,714 reviews
  • Pros mentioned:
    Battery life, Comfort, Sound quality
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Good value

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Considering you're getting a set of bluetooth earbuds for $25, these are a pretty good value. The sound is good, not spectacular, but it isn't fair to compare these to a $100 pair of earbuds. Quite comfortable, but can't say I'm on board with the 'wings'. Decent battery life also.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality
    Tech Insider Network Member

    Rated 3 out of 5 stars

    Earbuds with some nice features, some flaws

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The JLab Audio JBuds work as advertised. Proper sound, good comfort, decent battery life. The bluetooth paired quickly and flawlessly to my mobile phone - podcast sound was clear, and music quality was passable, though I would have liked some better bass lows. One nice feature is the battery power indicator when the headset is turned on, a nice touch. The build is very lightweight but almost feels too fragile in quality. I also felt the controls/microphone was much larger than other wireless headsets and somewhat invasive while hanging next to my cheek. Overall, this earbuds option from JLab Audio does the job at an affordable price, but I would probably look elsewhere for a higher quality feel and sound. Full disclosure, I received this item for my honest, unbiased review.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Drops calls

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will be returning this item. Drops calls when using this product and a text message or email cones comes through on phone. Will need to exchange

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hey Gigi,
      Sorry to hear of the dropped calls that you are experiencing. We would like to further troubleshoot the issue, or get you taken care of under warranty if need be. When you get a sec, please reach out to us either via email [email protected] or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t
      We want to help you
      #FINDYOURGO
      JLab Audio jlabaudio-conv

  • Cons mentioned:
    Cord length

    Rated 1 out of 5 stars

    Terrible.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cheap for a jbl product . the cord is not nearly long enough to go from ear to ear. Buttons are clunky. Pass on them

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Noise when using the earphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    noise in background starts like a HISS sound till ur in a call or listening music , not clear , not happy with the product . would like to return it

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hey gaurav,
      We are very sorry to hear of the sound quality issues that you're running into. We definitely want you to be happy with your purchase. When you get a chance please reach out to us either via email [email protected] or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t & Friday 8am-3pm p.t so that we may get you taken care of under warranty.
      Thanks,
      JLab Audio #FINDYOURGO jlabaudio-conv

  • Rated 1 out of 5 stars

    Bad Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first one I purchased was only used once before it cannot be charged. So, I went to Bestbuy and exchanged another one. This one lasted two or three changing. Now, it is dead. It seems the quality is very consistent, of course, on the negative side. It is very expensive in considering the $ per use.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hey there! Can you reach to our customer support team? Its hard to give you tips on charging without any details. It sounds like you aren't charging them correctly. We'd love to help! -JLab Audio jlabaudio-conv

  • Rated 2 out of 5 stars

    Not my favorite

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These did not work well for me. Reasons we're due to fit overall. I wear glasses so they don't fit comfortably when I run with my glasses on too.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hey Justin,
      We're very sorry to hear of the fitment issues that you encountered. We do cover all of our Bluetooth headphones with a two-year limited warranty, maybe another model would work better for you. When you get a chance please reach out to us either via email [email protected] or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may offer you a few alternatives.
      Thanks,
      JLab Audio #FINDYOURGO jlabaudio-conv

  • Pros mentioned:
    Comfort
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Quality Bluetooth Earbuds

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I know what you're thinking. Should I cough up an additional $10 to $15 more on wireless headsets? Well the answer is, most def. And here are the main reasons the J Bud Pros should be considered. The ear buds fit comfortably in your ear canal with the aid of there trademark designed Cush Fins. It adds to the stability of a powerful set of earbuds. The practical use of Bluetooth is no secrecy. It's always convenient to be wireless and not tied up to your phone. I even forgot where I put my phone during a call once, this is how sleek and comfy they are. The battery life is less than what they advertise in the specs. I feel it was an hour and a half less, so about 4.5 hours. Additionally, I've falling asleep listening to music without waking up to a tangled mess. Great product for those leading active lifestyles. This is a great tool to have for your tablet or phone.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Good value with good sound for everyday use...

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    JLAB® - JBuds Pro Wireless In-Ear Headphones These are a little different “collar” style earbuds, with the controls and battery in-line on the left side of the cord instead of in holder pods on each side like I am used to with other popular designs. Anything different takes a little getting used to, and once I got used to the controls it was OK. There is a little clip included to pin to your shirt or collar, but haven’t really needed that to get the headset to stay put. For more active use, like during a workout, the clip will be needed. The weight of the in-line control pod will pull the bud out of your right ear if you are really moving around, so the clip would help keep everything in place. If you are really moving around a lot, there are the “Cush Fins” that help hold the buds in your ears – they are easy to pop on and pop off when needed. I had to get used to the “extra weight” on the side with the in-line controls, and some users may find that to be a problem if working out or really moving around vigorously. Pairing is easy, but when going from one device to another I have to turn the headset off and then restart to get the connection. This headset “remembers” the last device it was pared with and will automatically connect to that device, but when going from one device to another (like from phone to computer) you have to turn off the headset and turn it back on to connect to the different device. Battery life is a few hours less than I get on “collar type” headset, probably because of a smaller sized battery due to the in-line controls design. No problems with 6-8 hours of listening, but not much longer than that. I don’t set my volume particularly high, which may help the battery last a bit longer than other reviews I have read. Charging is fast and only takes about an hour to get back to full charge. Sound is good, and is the best I have gotten from several headsets that are in the $20 - $60 price range – including well-known collar-style earbuds that are twice the price. The JLAB earbuds are a good value. A more robust sound may also explain why the battery life is shorter than other (larger) collar-style earbuds – there may be some “boosting” that draws the battery a little faster. Phone calls are OK and about the same as my other headsets. People can hear me just fine and I can hear them no problems. For the price, this is a good set to use around the house, walking or jogging, or going out for the day. Don’t count on them lasting “forever” on one charge.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Low quality low price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't used it very much but it is not high quality set . However I didn't pay much for it. Worth what I paid.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Not worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very sound/voice quality. Does not hold a good charge. Was more of a frustration than anything.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hey cdmj,
      So sorry to hear of the battery life issues that you're running into. We do cover all our Bluetooth headphones with a one-year limited warranty. When you get a chance, please reach out to us either via email [email protected] or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t & Friday 8am-3pm p.t so that we may get you taken care of under warranty.
      Thanks,
      JLab Audio #FINDYOURGO jlabaudio-conv

  • Pros mentioned:
    Battery life, Sound quality
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Good sound at economy price..

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As they say, you get what you pay for. I think these are decent head phones for the price that you pay for them. The sound quality is good and pretty much at par with other head phones in this price range. I have another TarTronics head phone which sound pretty much the same. The battery life on these is pretty good (better than my 200$ LG headphones). I am usually able to go whole day without a recharge (my phone goes out before these guys :)). From a build perspective, they are too "plasticky" for me and do look cheap. I have tough time opening the cover which hides the DC charging point. I have to always use a screw driver or something. Overall, I would recommend these if you want something in this particular price range. Remember, you will get what you pay for but won't have too many complaints.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit
    Tech Insider Network Member

    Rated 3 out of 5 stars

    OK for the price

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros: - Easy to use - Comfortable, easy to fit to all different sized ears, even very small or very large ones. - Battery lasts plenty long Cons: - Microphone doesn't work very well (although I personally don't care too much about that since I use them mainly for music and movies. - Sound quality is not to my tastes. The bass is smooth and extended which is good, but the highs are very pronounced in my opinion. Sometimes to the point of being shrill. If you are using them with a device that allows equalization then this may not be an issue, but using them with my iPad there were times I would switch to my bulkier over-the-ear Bluetooth headphones.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Nice! Good quality at a great price!

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Review for JLAB® - JBuds Pro Wireless In-Ear Headphones - Black Summary: Nice! Good quality at a great price! These headphones are some of the best I’ve ever tried! They are better fitting (read: snug) in your ears. As a result they DO block more outside sound, but the result is clearer highs, better bass, and just overall nice sound. They come with a charging cable and multiple sized gel tips for bigger/smaller ears. They claim to last 6 hours on a charge; we’ll see. I knocked off one star because the battery unit is larger and heavier than similar units and sways when you move fast. I think this would make them hard to use when running. They do come with a clothes clip that lets you anchor them a bit. This works fine for walking and less strenuous movement. Very happy with these!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Poor build & audio quality.

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price is cheap, but the price still doesn’t justify the quality. I returned them after 1 week.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi there, we are very sorry about the problems you've experienced with your earbuds.We wish we could've assisted you while you still owned them. In the future please know our customer support team is always available to help with issues regarding our products. -JLab Audio jlabaudio-conv

  • Rated 2 out of 5 stars

    ??

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my daughter & still can't get these dumb things to work!

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Please reach out to our customer support team so they can assist you in finding a solution to your problem. Please reach out to us either via email support@jlabaudio.com or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t. so that we may get you taken care of.
      Thanks,
      JLab Audio #FINDYOURGO jlabaudio-conv

  • Rated 2 out of 5 stars

    The cords a mess

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds eh, and the cords kinda a nightmare. Ear buds were a better option for me

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      We're very sorry to hear that your experience has not met your expectation.  We would love to learn more about your experience as it's hard to give any tips on how to address your issue with the information provided. Our customer support team is ready and willing to help if you reach out to them. -JLab jlabaudio-conv

  • Rated 2 out of 5 stars

    Beginners headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You have to wear the wires in front of you. Even though the receiver is in front it loses connection to your device.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Poor sound Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was disappointed with the sound quality. Virtually no bass at all. I ended up returning then for a refund.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hey ericwalters,
      So sorry to hear of the sound quality issues that you experienced. Although not our top of the line product, you should be getting nice clear sound out of these. We have a few suggestions as to headphones that may better fit your lifestyle. When you get a moment, shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may further assist you.
      We want to help you
      #FINDYOURGO
      JLab Audio jlabaudio-conv

  • Rated 2 out of 5 stars

    Stop working

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item Stop working after 2 weeks. Sound was low and not easy to connect to my note

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi there, we are extremely sorry about this! As always we have a two-year warranty on all Bluetooth products and would be able to exchange for a new set for any manufacturer issues. Please contact our customer support team for help. -JLab Audio jlabaudio-conv