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Customer Ratings & Reviews

Model:
JBUDSPROBT-BLK-BOX
SKU:
5793103
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Customer reviews

Rating 4.2 out of 5 stars with 4714 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers are impressed with the JBuds Pro Signature Wireless Earbud Headphones' sound quality, battery life, and comfortable fit. The price point, especially when on sale, and the inclusion of various earpieces for customized fit are also appreciated. Some customers have noted concerns about the volume and cord length, while others mentioned occasional charging issues. Overall, the positive aspects of these earbuds appear to outweigh the negatives for most users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 227 Showing 4,521-4,540 of 4,714 reviews
  • Pros mentioned:
    Comfort, Sound quality

    Rated 3 out of 5 stars

    Good for the price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PROS: LIGHT WEIGHT, COMFORTABLE, GREAT SOUND QUALITY, EASY TO CHARGE, FAST TO CHARGE, YOU MIGHT FORGET YOU HAVE THEM ON. CONS: YOU HAVE TO USE THE MICRO USB THAT COMES WITH IT. OTHER MICRO USB DO NOT FIT AND DO NOT CHARGE. THE MICRO USB THAT COMES WITH IT IS VERY SHORT (ABOUT 4 INCHES). HORRIBLE TO MAKE PHONE CALLS. PEOPLE COULDN'T HEAR ME EVEN WHEN I PLACED THE MICROPHONE CLOSER TO MY MOUTH. BATTERY DOES NOT LAST FOR TOO LONG (ABOUT 4 HOURS).

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort, Fit
    Tech Insider Network Member

    Rated 4 out of 5 stars

    JLAB Jbuds Pro - better than expected!

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have big name brand buds and these are more comfortable! They stay in my ears well and are very light. They come with 3 size gel tips and 2 fins that add to the fit and make it more comfortable. There is a micro USB for charging, and they charge very quickly. Not sure how long the charge lasts. The sound isn't up to par with JBL, but it's not bad and I'm not worried about losing them for this price. I was able to take calls easily and the conversation was clear. I can access Siri easily. Move forward and back through tunes, raise and lower volume. I synced easily to Bluetooth. I understand there is an app for these, but I haven't needed that. Overall, for this price point, they're great low end ear buds.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Doesn't hold a charge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased two pairs at the same time. One pair works great but this pink pair doesn't hold a charge.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hey Terri,
      So sorry to hear of what sounds to be a bad battery. We do cover these under warranty, and would like to get them replaced for you. When you get a chance please reach out to us either via email [email protected] or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t & Friday 8am-3pm p.t so that we may get you taken care of under warranty.
      Thanks,
      JLab Audio #FINDYOURGO jlabaudio-conv

  • Pros mentioned:
    Fit, Sound quality
    Tech Insider Network Member

    Rated 3 out of 5 stars

    Just good Bluetooth Earbuds

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are just good earbuds that have great sound, a perfect fit, and are somewhat wireless. They offer the option to customize your fit with Cush Fins add-ons. I did absolutely appreciate this feature for my specific ear canals. I found them very easy to connect to my android phone and the my calls were very clear; with little mic distortion (the mic hangs pretty close to your mouth). The control bar does hang weird and bumped the side of face while running to certain degree. It was not a deal breaker for me but if little things annoy you... These are not for you, just saying.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 1 out of 5 stars

    Low sound quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The on ear headphone from this brand is a much better choice.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hey fgimenes,
      So sorry to hear of your disappointment with your JBuds Pro Headphones, We do cover our Bluetooth headphones with a two-year limited warranty, and we'd like to get them replaced for you. When you get a chance, please reach out to us either via email [email protected] or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may get you taken care of under warranty.
      We want to help you
      #FINDYOURGO
      JLab Audio jlabaudio-conv

  • Rated 2 out of 5 stars

    THESE aren't that good

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones didn't last for very long. I thought I was getting a good deal but not so.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hey Reviewer253,
      So sorry to hear that your headphones quit on you. We do cover our Bluetooth headphones with a two-year limited warranty. When you get a chance, please reach out to us either via email [email protected] or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may get you set up with a replacement unit.
      We want to help you
      #FINDYOURGO
      JLab Audio jlabaudio-conv

  • Rated 2 out of 5 stars

    Not for her

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got these for my wife. She doesnt like the way the headphones go in your ear

    I would recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hey deserado,
      So sorry to hear of the troubles that you have run into. We do cover all of our bluetooth headphones for two years under warranty. When you get a sec, please reach out to us via email, [email protected] or via phone (405)445-7219 m-thur pst fri 8-3 pst so that we may get her into a model that she'll love.

      Kind Regards

      #TeamJLab Customer Support jlabaudio-conv

  • Rated 2 out of 5 stars

    poor quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    didn't last long, cheaply made, not good quality, should have spent a little more money

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hey doraiders,
      Sorry to hear of your experience with your jbuds pro headphones. Although not our top of the line unit, you should most certainly be pleased with their performance. We do cover our Bluetooth headphones with a two-year limited warranty. When you get a chance, please reach out to us either via email [email protected] or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may get you taken care of under warranty.
      We want to help you
      #FINDYOURGO
      JLab Audio jlabaudio-conv

  • Rated 2 out of 5 stars

    Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The life of the battery only last for two hours and that's not enough

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi Lorri, let's have you contact our support team for help. These should have around 10 hours of playtime, nowhere near what you're experiencing so we want to help you out. -JLab Audio jlabaudio-conv

  • Rated 1 out of 5 stars

    Cheap headphones but not worthwhile

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were some cheap headphones that I bought for a flight so i could listen to an audiobook. They weren't very comfortable, and I kept having some issues where the audio cut out for a moment. Not sure if it was a bluetooth issue or with the tablet app or the headphones, but I wish I had spent a little more on something better.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hey Chris,
      Very sorry to hear of experience that you had with your JBuds Pro Headphones. We'd like to get these replaced for you under warranty, and offer a few solutions. When you get a chance please reach out to us either via email [email protected] or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t & Friday 8am-3pm p.t so that we may get you taken care of.
      Thanks,
      JLab Audio #FINDYOURGO jlabaudio-conv

  • Rated 2 out of 5 stars

    Did not stay in ears

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think this would have been an OK product, had they not keep falling out of my ears.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hey ttdog14,
      Thanks so much for taking the time to review your buds. We're sorry to hear of the fitment issues that you ran into. Have you tried all of the included tips? We try our absolute hardest to include as many tips as possible, to fit as many people as possible. When you get a chance, please reach out to us either via email [email protected] or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t & Friday 8am-3pm p.t so that we may provide you with a few solutions.
      Thanks,
      JLab Audio #FINDYOURGO jlabaudio-conv

  • Rated 2 out of 5 stars

    Okay

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were good for a little bit, but then started over heating a lot.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hey rabbit,
      So sorry to hear of the troubles that you have run into. We do cover all of our bluetooth headphones for two years under warranty. When you get a sec, please reach out to us via email, [email protected] or via phone (405)445-7219 m-thur pst fri 8-3 pst so that we may get you taken care of under warranty.

      Kind Regards

      #TeamJLab Customer Support jlabaudio-conv

  • Rated 2 out of 5 stars

    I wouldn't

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality of sound is not good. And not adjustable. I returned mine.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hello
      When you get a chance, please reach out to us either via email [email protected] or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may get you taken care of. We want to help you
      #FINDYOURGO
      JLab Audio jlabaudio-conv

  • Pros mentioned:
    Sound quality
    Tech Insider Network Member

    Rated 3 out of 5 stars

    A Double-Edged “Audio Sword” – The Good & Bad

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To start with, the JLAB JBuds Pro Wireless In-Ear Headphones is a bit of a double-edged sword. On one hand, there’s the need to compare them against other in-ear Bluetooth earphones, and on the other hand, there’s the interest in comparing them against other JLAB Audio Bluetooth earphones/headphones. Starting with a comparison against Bluetooth earphones from other manufacturers, these (to be completely honest) don’t sound all that great. In terms of sound quality, they are fairly equivalent to others in the same price-range, including some that cost $5-15 more…however, for twice the price (which, as $50 is still fairly inexpensive for stereo Bluetooth earphones), you will find several choices that sound considerably better. Next, moving to the comparison against other JLab Bluetooth earphones/headphones, the JBuds Pro Wireless In-Ear Headphones (or JBuds Pro Bluetooth Signature Earbuds, as JLAB Audio listed on their own website), this new unit would appear to be their “budget” Bluetooth model, and (I’m assuming) probably won’t sound as good as their other Bluetooth earphones. Looking at build quality, these are of typical JLAB Audio quality, meaning that they don’t “suck”, but they also aren’t very good. I remember buying my brother a pair of JBuds earphones several years ago, and, unfortunately,. They didn’t last very long. It’s true that my brother could be (at that point of his life) a bit “harsh” with headphones/earphones, but they lasted less time than similarly-priced units from Sony, Skullcandy, JVC, etc. While he said the audio quality was “ok”, he continued to prefer those made by Sony, even if having to spend slightly more. Personally,. Prior to now, I’ve never owned, or even listened to, JBuds…and, after listening to the JBuds Pro Wireless In-Ear Headphones, I don’t think I’ll be listening to them any further. FINAL VERDICT: If you want an inexpensive pair of in-ear Bluetooth earphones that sound “good” (because you’re too cheap to purchase high-quality audio gear), and if you tend to be hard on your audio gear (thus they tend to have a “short life”), then the JBuds Pro Wireless In-Ear Headphones could be considered a “good buy”. At only $25, they’re inexpensive, have slightly-better-than-average sound quality (for their price). I’ll even admit that they sounded better than I had expected…I had expected them to be horrible, and they weren’t. On the other hand, if you’re someone who greatly enjoys listening to music, prefers very good, or better, sound quality, and doesn’t mind spending (up to) twice the price of these, then you’re probably better off avoiding them, as there are several other choices that sound better, are of a better build quality, and don’t cost much more. I truly wish I could recommend these, but, if I want to stick to being “open & honest”, I can’t. Once again, if you’re “financially strapped”, and just want decent Bluetooth earphones, then these will fit your wants/needs, and will even sound slightly better than many others selling for the same price…BUT, if you can afford to spend slightly more, prefer better audio quality, and want/need better build quality, then there are several other choices to select from, for which you will find yourself a happier customer. Sorry, JLAB Audio, but this is a bit on the letdown side. Disclaimer: This product was provided free, or at reduced cost, for the purpose of reviewing the product. Nevertheless, the above review, be it positive, negative, or anywhere in-between, is a 100% honest review, and the price paid played absolutely no part in my review.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not great for sound

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are not great at blocking noise, I could hear everything around me

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hey magicmel,
      You will be better served with a unit that has ANC. When you get a chance, please reach out to us either via email [email protected] or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may provide you with a few recommendations.
      We want to help you
      #FINDYOURGO jlabaudio-conv

  • Rated 2 out of 5 stars

    Not worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are really not that good sound quality is horrible don't stay charged long

    I would recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi Melil,

      We are bummed to hear you are having sound issues with your JBuds Pro earbuds. We do stand behind our products 100% with our 2 year warranty policy on any wireless products. Please contact our customer support team at 405.445.7219 and we will be happy to help you.

      Thanks,
      JLab Audio
      #FINDYOURGO jlabaudio-conv

  • Rated 2 out of 5 stars

    You get what you paid for

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are looking for a good pair of cheap, wireless earphones, look elsewhere

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hey Jorge,
      So sorry to hear of your disappointment with the JBuds Pro. Although not our top of the line Bluetooth Headphone, they should put out nice clear sound with a range of up to 30 ft. Sounds like you may have received a bad unit. When you get a chance please reach out to us either via email [email protected] or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t & Friday 8am-3pm p.t so that we may get you taken care of under warranty.
      Thanks,
      JLab Audio #FINDYOURGO jlabaudio-conv

  • Rated 2 out of 5 stars

    Poor audio quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these after forgetting my regular earbuds. Ok in an emergency.Fully functional

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Get what you pay for

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They don’t stay charged, fall out of your ears and the mic isn’t clear.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Just ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can hear a buzzing noise from the Bluetooth so it doesn’t produce a clear sound.

    No, I would not recommend this to a friend