Customer Ratings & Reviews
- Model:
- JBUDSPROBT-BLK-BOX
- SKU:
- 5793103
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.1 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers are impressed with the JBuds Pro Signature Wireless Earbud Headphones' sound quality, battery life, and comfortable fit. The price point, especially when on sale, and the inclusion of various earpieces for customized fit are also appreciated. Some customers have noted concerns about the volume and cord length, while others mentioned occasional charging issues. Overall, the positive aspects of these earbuds appear to outweigh the negatives for most users.
This summary was generated by AI based on customer reviews.
Average headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Lose signal if you block the receiver, which you have to wear in front of you.
No, I would not recommend this to a friendok for the money but mediocre sound.
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like good music so I paid a lot more and got better ones.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hey frustrated,
So sorry to hear of the troubles that you have run into. We do cover all of our bluetooth headphones for two years under warranty. When you get a sec, please reach out to us via email, [email protected] or via phone (405)445-7219 m-thur pst fri 8-3 pst so that we may get you into a different unit under warranty.
Kind Regards
#TeamJLab Customer Support
Cheap
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You get what you pay for. Not bad for the price, but cheap
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hello,
So sorry to hear of the troubles that you have run into. We do cover all of our bluetooth headphones for two years under warranty. When you get a sec, please reach out to us via email, [email protected] or via phone (405)445-7219 m-thur pst fri 8-3 pst so that we may get you back up and running under warranty.
Kind Regards
#TeamJLab Customer Support
Returned these headphone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The sound kept going in and out on these headphones. I returned them.
No, I would not recommend this to a friend- Pros mentioned:Comfort, Sound quality
Average Fit and Sound
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These are certainly comfortable and stay in my ears well. Pairing was typically easy on my Android phone. I was up and running pretty quick. I would rate sound quality on the high side of average, especially for this particular price range. Bass is ample and clear without being overbearing. Highs, however, are a tad harsh and fatiguing after some time. The remote mic/controls attached to the right side are large and a bit heavy for this type of earbuds.
I would recommend this to a friend Poor audio
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Battery time poor Poor audio Cheap cheap Maybe for a kid use
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hey Buyer18,
So sorry to hear of your experience with your JBuds Pro Headphones. You should definitely be getting a solid 6 hours of battery life, and although not our top of the line headphone, they should produce quality sound. We do cover them under warranty, and would like to get them replaced for you. When you get a chance please reach out to us either via email [email protected] or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t & Friday 8am-3pm p.t so that we may get you taken care of.
Thanks,
JLab Audio #FINDYOURGO
Not so good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Headphones were hard to connect and super easy to lose
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hey Markap,
So sorry to hear of the pairing difficulties that you experienced. We are always looking to make our products easy to use. We would like to hear where you got stuck during the pairing process. With this unit, all you need to do is hold down the power button for eight seconds or so when they are turned off. When you get a chance, please reach out to us either via email [email protected] or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may gather a bit more info.
We want to help you
#FINDYOURGO
JLab Audio
- Pros mentioned:Battery life, Sound quality
Great economy ear phones
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got these yesterday because I forgot my other much more expensive ones at home. For the price you can not beat these. Was very surprised at the sound and battery live. Charged them once and am still using them next day. About 5 hours so far! Very light and easy on the ears.
I would recommend this to a friend not a great product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not very great sound quality Need frequent charging
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi Vikas,
We are bummed to hear about your sound and charging issues. We do stand behind our products 100% with our warranty policy. Please contact our customer support team at 405.445.7219 and we will be happy to look at some solutions for you.
Thanks,
JLab Audio
#FINDYOURGO
Had to return because the hearing quality was bad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had to return because the hearing quality was bad.
No, I would not recommend this to a friendFlimsy, floppy and unusable
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For me at least. I went with these because of price and regret it. The battery and control mechanism is heavy and pulls the cord from the the other side of my head and when I pull to snug it up, the left bud falls out.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hey randy,
We are very sorry to hear of the issues that you have run into. We do cover our Bluetooth headphones with a two-year limited warranty. When you get a chance, please reach out to us either via email [email protected] or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may get you into a unit that will stay put.
We want to help you
#FINDYOURGO
JLab Audio
- Pros mentioned:Sound quality
Good for the price
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The directions were easy to follow to set them up. They charged quickly and connected to my phone without a problem. It was nice that they included different sized earbuds so that I could custom fit to my ears. Once I had them in, the sound quality was decent, especially at this price point. The controls are adequate. They are very lightweight which makes it great for working out. I intend to use these for when I've misplaced my good bluetooth headset and just need something that works.
I would recommend this to a friend Wireless earbud
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Definitely you get what you pay for.... so far it has few glitches that keep on happening when I workout. Audio sound would drop and I have to reset the earbud. Also sometimes it doesn’t charge so you have to double check the connections.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hey thegame612,
We are very sorry to hear of the issues that you are running into with your JBuds Pro Headphones. Unfortunately, it sounds like a defective unit. We do cover all our Bluetooth headphones with a two-year limited warranty. When you get a chance please reach out to us either via email [email protected] or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t & Friday 8am-3pm p.t so that we may get you taken care of.
Thanks,
JLab Audio #FINDYOURGO
Felt Cheap/Sound Not Greaat
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I did not care for the look or feel of these earphones. The sound was fair at best and did not make up for the poor quality of the materials. I returned the earphones. I have gone through many makes and models. These were my least favorite.
No, I would not recommend this to a friend- Pros mentioned:Battery life, Sound quality
Excellent sound
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got this on sale at BestBuy for $9.99 a year ago. Battery rention is excellent even if you leave it for a week, it is still fully charged. The sound is very good as well. There is no obvious flaw (as opposed to other affordable wired/BT earbuds that sound like FM/AM radio!!). The sound is similiar to the SkullCandy Full Metal Jacket. You can fastforward/backward a track, control volume, and pick up phone calls. Another advanatage is the peace of mind that it won't accidentally get out of your ear, provided that you need to have a snug fit of the ear rubber. The physical wire provides an extra level of confidence. Highly recommended!!!
I would recommend this to a friend Did not charge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The earbuds were great, but I was only able to use them for 2-3 days. They wouldn't charge with the charging cable it came with! I called JLab customer service and they couldn't help - simply said to return the item.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi Gerchelle,
We are bummed to hear they wouldn't charge and I apologize if our customer service said they couldn't help. We would be able to replace those for you if Best Buy wasn't able to help you. Please contact our customer support team at 405.445.7219 and we can look at some solutions for you.
Thanks,
JLab Audio
#FINDYOURGO
DO NOT WASTE YOUR MONEY
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worst wireless headphones ever. They stopped working after 5 charging cycles. It's better to buy something by paying 20$ extra. There was a ton of static while in use. I hope this helps you in saving your money.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hey ralph,
We are very sorry to hear of the defective battery. This unit should last a solid 500 charge cycles at 80% towards the end of the cycles. We do cover all our Bluetooth headphones with a two-year limited warranty. When you get a chance, please reach out to us either via email [email protected] or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t & Friday 8am-3pm p.t so that we may get you taken care of under warranty.
Thanks,
JLab Audio #FINDYOURGO
Damaged Box
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They send me the open box. I don't know it was returned by somebody/ or it was just a damaged box. However, I'm not feeling comfortable using it.
No, I would not recommend this to a friendWorst Pick
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible. Awful. Don’t Purchase! True garbage. Bought for use on airplane. Returned never used since plug was bent and ear cups missing on one. The other just didn’t work
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .We're very sorry to hear that your experience has not met your expectation. Since you weren't specific about the trouble you are having, it's hard to give any tips on how to address your issue, but our Customer Support team is ready and willing to help out if you reach out to them. -JLab Audio
Hated it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Picked these, giving it a chance. For music, it was just ok, for watching movies and talking on it was terrible. Sounded like water was left running. Returned it And went with a Sony product.
No, I would not recommend this to a friend