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Customer Ratings & Reviews

Model:
JBUDSPROBT-BLK-BOX
SKU:
5793103
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Customer reviews

Rating 4.2 out of 5 stars with 4714 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers are impressed with the JBuds Pro Signature Wireless Earbud Headphones' sound quality, battery life, and comfortable fit. The price point, especially when on sale, and the inclusion of various earpieces for customized fit are also appreciated. Some customers have noted concerns about the volume and cord length, while others mentioned occasional charging issues. Overall, the positive aspects of these earbuds appear to outweigh the negatives for most users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 229 Showing 4,561-4,580 of 4,714 reviews
  • Pros mentioned:
    Fit, Sound quality

    Rated 3 out of 5 stars

    Amazing short term use headphones.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product check off nearly all the categories one wants in their wireless headphones. One of my biggest issues with most wireless headphones is its ability to stay in my ears. This pair in particular fit perfectly, no matter what I did. Run, gym workouts, etc., it will barely budge if at all. The microphone seems great. I've never had any issues with anyone being able to hear me during a call, either indoors or out. I use this for calls at least 4x a day. The sound quality is pretty decent. I'm able to adequately listen to music and watch media on my phone. My only issue is the battery. While it lasts fairly long at first, I find that around a year later, the battery life starts to drop significantly. I now charge it 2-3 times a day, while I used to only charge once every day or two. I believe at the time of this post I've had these for 13 months, and they died after a bit over an hour of use (after a full charge that same morning). Given the price of these headphones, I think I'd still have to recommend them, but advise that if you do, don't get too attached.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Great quality wireless headphones

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Jlab JbudsPro are an excellent pair of wireless headphones with great fit options, good range, amazing sound quality, and full functionality with either Iphone or Android phones. One of the biggest issues I've had with other types of headphones that feature phone controls is that they rarely fully function with my Android phone, these headphones however do not have that issue and are able to do the same thing on either operating system. This includes the ability to either initiate Siri or OK Google depending on the phone you have, which is very rare in most headphones. The sound quality is amazing and the fit of the headphones makes it so that you are totally immersed in your audio.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Fit

    Rated 5 out of 5 stars

    Awesome set of buds - Buy these now

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have tried the mid range around the neck ink’d skull candy they were better than good at $50.00. This set of JBuds Pro Wireless buds sounds just as good if not better at $20.00. The comfort is unbelievable, and they are very secure for sports. They sinc’d immediately and I have been stoked ever since. Battery life, very very good. 6 hours easily. Less than an hour to fully charge from zero. Buy these you won’t be sorry.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Impressive

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First...I am NOT tech savvy. I got the package and was amazed that I did not have to fight with it!! It took me a few to figure it out, but I did and got it all charged up. My daughter put some music on my phone for me, I added the bluetooth to my phone (took a few for it to pop up on my phone) and I started listening and it was clear, it was a perfect balance, and I love it!!! My daughter was calling me and I did not hear her, so she called me (I was in the next room) and the music silenced and my phone rang and it was again, great! She hung up and skyped me and that sounded great as well!!! Since I don't run, I cannot attest to them staying in during a run, but I am impressed!!!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Do not buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The earphones are literally good for a couple of uses after that they won’t charge all the way giving you only about 30-45 minutes of use.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hey Yolanda,
      So sorry to hear of the troubles with the battery life. You should be getting a solid 6 hours out of those. We will most certainly get you taken care of under warranty. When you get a chance please reach out to us either via email [email protected] or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t & Friday 8am-3pm p.t so that we may get you taken care of.
      Thanks,
      JLab Audio #FINDYOURGO jlabaudio-conv

  • Rated 1 out of 5 stars

    Stopped working

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Literally two days after the return window closed, the headphones went out on one side. I spent $20 on these and now what? I just replace them? Don't buy this brand. It's awful.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hey robert,
      So sorry to hear of the troubles that you have run into with your JBuds Pro. We will most certainly get these replaced under warranty. When you get a chance, please reach out to us either via email [email protected] or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t & Friday 8am-3pm p.t so that we may get you taken care of.
      Thanks,
      JLab Audio #FINDYOURGO jlabaudio-conv

  • Rated 1 out of 5 stars

    Horrible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The range is just garbage on these blutooth. U have to keep the phone in ur shirt front pocket to hear clearly otherwise you would hear two robots talking to eachother. Return.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    These have already broken. Was packaged poorly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the first and only time I have had any trouble but this is the worst earbuds I have ever bought. The ear pieces keep falling off. The packaging was pitiful.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hey tjragland79,
      So sorry to hear of your disappointment with your jbuds pro headphones. The buds should definitely not be falling off. We do cover these under warranty, and would like to get them replaced for you. When you get a chance please reach out to us either via email [email protected] or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t & Friday 8am-3pm p.t so that we may get you taken care of.
      Thanks,
      JLab Audio #FINDYOURGO jlabaudio-conv

  • Rated 1 out of 5 stars

    Horrible Earbuds!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Straight out of the box I couldn’t get them to turn on nor charge. My husband got a pair also and they wouldn’t stay connected to his iPhone.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hey Nkprice16
      So sorry to hear of the troubles that you have run into. We do cover all of our bluetooth headphones for two years under warranty. When you get a sec, please reach out to us via email, [email protected] or via phone (405)445-7219 m-thur pst fri 8-3 pst so that we may get you back up and running under warranty.

      Kind Regards

      #TeamJLab Customer Support jlabaudio-conv

  • Rated 1 out of 5 stars

    no good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Disappointed. Could not get them to pair with my Galaxy S8. They insist on pairing with son's apple, even after he unpairs it.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hey there, make sure when you unpair from your son's apple that you forget the device. If you have any more trouble please reach out to us! -JLab Audio jlabaudio-conv

  • Pros mentioned:
    Battery life, Sound quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Great sounding convenient headphones

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had a couple of different models of these in ear bluetooth headphones and these are one of my favorites. Packaging was solid and came across as a much higher end headphone set. They come with a charger (USB) and extra silicone tips. Connecting and use is a breeze, fitment, and comfort are great. Battery life is quite good. I can take them out for a multi-hour hike and be just fine. Sound quality is pretty decent for this price range for both music and books/podcasts. Overall, I'm very pleased with these and for this price range they are a great deal! I highly recommend them!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not so great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Their is a buzzing on one side of the headphones. The sound quality is poor. Might as well cost $ 1.00

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hey Skrumpie,
      So sorry to hear of the couple of issues that you have run into. We do cover our Bluetooth headphones with a two-year limited warranty. When you get a chance, please reach out to us either via email [email protected] or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may get you back up and running with a new unit.
      We want to help you
      #FINDYOURGO
      JLab Audio jlabaudio-conv

  • Rated 1 out of 5 stars

    Not for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t care for the length of wire, the ear fit or the lack of bass tones. We each have our personal tastes and preferences, this set just wasn’t for me.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    a good gift to give

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There’s no good reason to buy them☹️ Very disappointing this is not a good gift to give you get what you pay for

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      We're very sorry to hear that your experience has not met your expectation.  We would love to learn more about your experience as it's hard to give any tips on how to address your issue with the information provided. Our customer support team is ready and willing to help if you reach out to them. -JLab jlabaudio-conv

  • Rated 1 out of 5 stars

    Not worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible! They dont stay charged but for 30 minutes. Bought for wife to use while exercising. 30 minutes after a charge their done! Waste of money!!!

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hey Juanwizzle,
      So sorry to hear of the bad battery. You should be getting a solid 6+ hours of battery. We do cover these under warranty for two years, and would like to get them replaced for you. When you get a chance please reach out to us either via email [email protected] or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t & Friday 8am-3pm p.t so that we may get you taken care of.
      Thanks,
      JLab Audio #FINDYOURGO jlabaudio-conv

  • Rated 1 out of 5 stars

    Poor sound quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried this against another cheap pair and you can really tell the sound quality was much poorer in these. I wouldn't recommend.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hey kaye
      So sorry to hear of the troubles that you have run into. We do cover all of our bluetooth headphones for two years under warranty. So sorry to hear of the troubles that you have run into. We do cover all of our bluetooth headphones for two years under warranty. When you get a sec, please reach out to us via email, [email protected] or via phone (405)445-7219 m-thur pst fri 8-3 pst so that we may get you a new unit under warranty.

      Kind Regards

      #TeamJLab Customer Support jlabaudio-conv

  • Rated 1 out of 5 stars

    Don't buy it!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Total garbage. Don not buy it! After 3 months did not work anymore.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Stopped working about a month after purchasing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking forward to a wireless but it stopped working about a month after purchasing. Wasn’t returnable at that point. What more can you say.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hey DragonLady,
      So sorry to hear that your Jbuds Pro stopped working on you. We do cover them under a two year warranty, and we will gladly get them replaced under warranty for you. When you get a chance please reach out to us either via email [email protected] or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t & Friday 8am-3pm p.t so that we may get you taken care of.
      Thanks,
      JLab Audio #FINDYOURGO jlabaudio-conv

  • Rated 1 out of 5 stars

    Headphones

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cheap! Cheap! Cheap! That's what I have to say, so I guess nothing!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had these for about a month, and the left side no longer works at all, and the right side makes popping noises as they play.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hey dhat,
      We are very sorry to hear of the issues that you have run into. We do cover our Bluetooth headphones with a two-year limited warranty. When you get a chance, please reach out to us either via email [email protected] or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may get you a replacement unit under warranty.
      We want to help you
      #FINDYOURGO jlabaudio-conv