Customer Ratings & Reviews
- Model:
- JBUDSPROBT-BLK-BOX
- SKU:
- 5793103
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.1 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers are impressed with the JBuds Pro Signature Wireless Earbud Headphones' sound quality, battery life, and comfortable fit. The price point, especially when on sale, and the inclusion of various earpieces for customized fit are also appreciated. Some customers have noted concerns about the volume and cord length, while others mentioned occasional charging issues. Overall, the positive aspects of these earbuds appear to outweigh the negatives for most users.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Comfort, Sound quality
Lot of bang for your buck
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The wireless works really, it connects fast to my phone and it doesn't disconnect while I use it (even when I'm in a different room from my phone). The audio quality is not for audiophiles but it is considerably good for this price range, I was not disappointed. The control strip moves a bit while you walk/run with them but using a clip on the back of my shirt helps to reduce that. They are comfortable to use. The mic quality is sufficient for phone calls.
I would recommend this to a friend don't waste your money
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very hard to work...earpiece was too large..I returned it and got another headset.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there, we are very sorry about the problems you've experienced with your earbuds. This is very unusual and we wish we could've assisted you while you still owned them. In the future please know our customer support team is always available to help with issues regarding our products. -JLab Audio
- Pros mentioned:Comfort, Sound quality
Comfortable earbuds with great sound quality!
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Our family has several pairs of bluetooth earbuds. The JBUDS PRO Bluetooth earbuds are very comfortable and have good sound quality. I don't get any complaints from people on the other end of the phone when using them to talk on my phone. The sound is crystal clear on my end as well. They are easy to wear for hours without any irritation to the ears. Great for working out! Very simple to answer calls, increase volume or forward a track in your playlist.
I would recommend this to a friend The jlab wireless earbuds stopped working
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The jlab wireless earbuds stopped working the first day and I’m returning them as soon as I can.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hey Troy,
So sorry to hear of the defective battery in your jbuds pro headphones. Our sincere apologies. If you have any trouble returning or exchanging, we do cover our Bluetooth headphones with a two-year limited warranty. When you get a chance, please reach out to us either via email [email protected] or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may get you a replacement set.
We want to help you
#FINDYOURGO
JLab Audio
Cheap and disposable.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped working altogether after only a couple of months.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there,
Would you mind contacting our customer support team? We understand any frustrations you may have. If you reach out to the support team via our website--or email support@jlabaudio.com or phone (405)445-7219 M-F 9-4:30 PST. They would be more than happy to speak with you and troubleshoot your issue. All bluetooth products have a 2 year warranty.
-JLab
- Pros mentioned:Battery life, Sound quality
Better than expected
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My first pair of wireless headphones. Used them after a 30 min charge on a bike ride and an elliptical workout. Ear fit was very secure and I was very impressed with the sound quality. I didn’t have high expectations for $15 earbuds but I’m kind of amazed. VERY clear mids and highs and even pretty good bass. I don’t know about how long between charges but after 1 day I feel like these are a 5 star $15 purchase.
I would recommend this to a friend Not good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not very good, worth spending some extra money on a better pair
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there,
Would you mind contacting our customer support team? I can understand how that issue is very annoying to deal with. If you reach out to the support team via our website--or email support@jlabaudio.com or phone (405)445-7219 M-F 9-4:30 PST. They would be more than happy to speak with you and troubleshoot your issue. All bluetooth products have a 2 year warranty.
-JLab
Do not buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This quit working after 1 week of use, buy the more expensive brand
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there,
Would you mind contacting our customer support team? I can understand how that issue is very annoying to deal with. If you reach out to the support team via our website--or email [email protected] or phone (405)445-7219 M-F8-4:30pst. They would be more than happy to speak with you and troubleshoot your issue. All bluetooth products have a 2 year warranty.
-JLab Audio
Not good.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The mic does not work and the range is poor, lots of static.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there, we are extremely sorry about this! As always we have a two-year warranty on all Bluetooth products and would be able to exchange for a new set for any manufacturer issues. Please contact our customer support team for help. -JLab
Worst sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality was worst; I had to retirn these back.
No, I would not recommend this to a friendVery Cheaply Made
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They broke after the first month of use. Barely worked before broke
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there, we are very sorry about this and we want to make it right! Please reach out to our customer support team for help on this issue. They will be more than happy to assist. -JLab Audio
Trash
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don't buy these headphones, trust me. You just saved a few bucks
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .We're very sorry to hear that your experience has not met your expectation. Since you weren't specific about the trouble you are having, it's hard to give any tips on how to address your issue, but our Customer Support team is ready and willing to help out if you reach out to them. -JLab Audio
Save your money.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These had very poor sound. I returned them for another product.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there, we are very sorry about the problems you've experienced with your earbuds. This is very unusual and we wish we could've assisted you while you still owned them. In the future please know our customer support team is always available to help on issues regarding our products. -JLab Audio
Not satisfied with this brand
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not good. The microphone stopped working after 6 months.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there,
Would you mind contacting our customer support team? I can understand how that issue is very annoying to deal with. If you reach out to the support team via our website--or email support@jlabaudio.com or phone (405)445-7219 M-F 9-4:30 PST. They would be more than happy to speak with you and troubleshoot your issue. All bluetooth products have a 2 year warranty.
-JLab
These things aren't good at all
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bad product thought they were jbl , cheaply made wouldn't recommend.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hey mike,
So sorry to hear of the troubles that you have run into. We do cover all of our bluetooth headphones for two years under warranty. When you get a sec, please reach out to us via email, [email protected] or via phone (405)445-7219 m-thur pst fri 8-3 pst so that we may get you a new unit under warranty.
Kind Regards
#TeamJLab Customer Support
awful
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I know they are cheap but they sounded worse then then the dollar store head phones.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hey clifford,
So sorry to hear of the sound quality issues that you have run into with your JBuds Signature Headphones. You should definitely be getting clear, enjoyable sound out of these. We do cover them under a two year warranty, and would like to replace them for you. When you get a chance please reach out to us either via email [email protected] or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t & Friday 8am-3pm p.t so that we may get you taken care of.
Thanks,
JLab Audio #FINDYOURGO
Broken earpiece
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One side only works and brought it in a month of using it
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .It saddens us that you've encountered this issue and we are sincerely sorry about it. We would like to dive into this a little more. Please give us a call or send us an email so we can come up with a solution that will best fit your needs. -JLab Audio
Not a good purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Can’t leave your phone and walk away. It definitely cuts off.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi TeeTee, these should have a distance of +30ft. Let's have you reach out to our customer support team for help as it sounds like there is an issue with your pair. -JLab Audio
- Pros mentioned:Fit, Sound quality
Good headphones
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I wanted an inexpensive, but good sounding headphones for working out, mowing the lawn and when I travel. I dont like to use my expensive headphones when traveling just in case I lose them. Sound is great and fits very well. Comes with adjustable ear cushions for fit and the unit is very easy to set up. Solid clear sound. Purchase if you are looking for a very good sounding headphone at a good price.
I would recommend this to a friend Sucks
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Battery dies even though it has 50% of charges. Don’t buy it
No, I would not recommend this to a friend