Customer Ratings & Reviews
- Model:
- JBUDSPROBT-BLK-BOX
- SKU:
- 5793103
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.1 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers are impressed with the JBuds Pro Signature Wireless Earbud Headphones' sound quality, battery life, and comfortable fit. The price point, especially when on sale, and the inclusion of various earpieces for customized fit are also appreciated. Some customers have noted concerns about the volume and cord length, while others mentioned occasional charging issues. Overall, the positive aspects of these earbuds appear to outweigh the negatives for most users.
This summary was generated by AI based on customer reviews.
Earbuds
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They won't stay connected to Bluetooth! Waste of money.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there, we are extremely sorry about your poor experience. As always we have a two-year warranty on all Bluetooth products and would be able to exchange for a new set if for any manufacturer issues. Please contact our customer support team for help. -JLab Audio
Not so good.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Would not connect with phone - Samsung S7. Updated phone, and it still would not connect.
No, I would not recommend this to a friend- Pros mentioned:Comfort, Sound quality
Really nice ear buds
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was surprised by how good these sound. I don't think I'll go back to wired ear buds ever again. For listening at home I still prefer Cans, but these are great for out and about and working out. They do very well in sweaty environments and rainy/steamy weather/conditions. They also work well for taking calls. They come with two sizes of "cush fins" and three sizes of ear buds for a good fit.
I would recommend this to a friend Battery life not good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Battery don’t stay charged let charge for Three hours and still wasn’t full
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hey kimmi,
So sorry to hear of what sounds like a bad internal battery. We do cover all our Bluetooth headphones with a two-year limited warranty. When you get a chance please reach out to us either via email [email protected] or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t & Friday 8am-3pm p.t so that we may get you taken care of under warranty.
Thanks,
JLab Audio #FINDYOURGO
Okay
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works okay Buds not good fit Nice to have at night. Doesn't bother wife
I would recommend this to a friendBrand response from JLab Audio Team
Posted .Hey Breadman,
Hopefully we can get a bit of feedback, so that we can make them great. When you get a chance please reach out to us either via email [email protected] or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t & Friday 8am-3pm p.t so that we may gather some more info.
Thanks,
JLab Audio #FINDYOURGO
Not what I thought.
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of the worst sounding buds I’ve tried. Worthless.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .We're very sorry to hear that your experience has not met your expectation. Since you weren't specific about the trouble you are having, it's hard to give any tips on how to address your issue, but our Customer Support team is ready and willing to help out if you reach out to them. -JLab Audio
Horrible
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Took them back they did not work not worth the money
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .We're very sorry to hear that your experience has not met your expectation. Since you weren't specific about the trouble you are having, it's hard to give any tips on how to address your issue, but our Customer Support team is ready and willing to help out if you reach out to them. -JLab Audio
- Pros mentioned:Battery life
Quality earbuds
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones worked great! I love wireless earbuds but don't like the idea of them being separate, so the one wire on these is perfect. The battery lasted a long time and easy to charge and connect to my phone. I accidentally sent them through my washing machine so they no longer work... but user error. I'm sure they'd still be holding up 3 years later if I hadn't done that.
I would recommend this to a friend Bad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s so bad I wouldn’t even want to use this during workout sessions.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hey Drock29,
We are very sorry to hear of you experience with your JBuds Pro Headphones. We would like to hear a bit more as to the issues that you ran into, and to get you taken care of under warranty. When you get a chance please reach out to us either via email [email protected] or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t & Friday 8am-3pm p.t so that we may get you taken care of.
Thanks,
JLab Audio #FINDYOURGO
Does not hold battery life
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Does not hold battery life. It would die after 1 and a half hours
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi MeLinda,
We are bummed to hear your JBuds Pro won't hold a charge. We do stand behind our products 100% with our 2 year warranty policy on all of our wireless products. Please contact our customer support team at [email protected] or you can call us at 405.445.7219 and we will be happy to help you.
Thanks,
JLab Audio
#FINDYOURGO
will return these earbuds
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought wrong earbuds, kids didn't like them. will get different tyep.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hey Miggy,
We're very sorry to hear that your kids weren't thrilled with their Jbuds Pro headphones. We do cover all of our Bluetooth headphones with a one-year limited warranty, maybe a different model would be more to their liking. When you get a chance please reach out to us either via email [email protected] or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may get you taken care of.
Thanks,
JLab Audio #FINDYOURGO
You get what you pay for.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You'd be better off sticking steak knives in your ears.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hey Jeff,
We are very sorry to hear of the issues that you have run into. We do cover our Bluetooth headphones with a two-year limited warranty. When you get a chance, please reach out to us either via email [email protected] or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may get you a new unit under warranty.
We want to help you
#FINDYOURGO
Static
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Personally felt great, too quiet and static though
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hey britt,
So sorry to hear of the troubles that you have run into. We do cover all of our bluetooth headphones for two years under warranty. So sorry to hear of the troubles that you have run into. We do cover all of our bluetooth headphones for two years under warranty. When you get a sec, please reach out to us via email, [email protected] or via phone (405)445-7219 m-thur pst fri 8-3 pst so that we may get you into a new unit under warranty.
Kind Regards
#TeamJLab Customer Support
Nope
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not a great pair of wireless buds even if they were cheap.
No, I would not recommend this to a friend- Pros mentioned:Comfort, Sound quality
JLAB headphones
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These are great for the price, they deliver good sound and I love that they fit in my ear and are comfortable. I wear them to work out and they stay connected even though I am moving around.
I would recommend this to a friend Fall out
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not good for working out they fall out of tour ears.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hey Tury,
So sorry to hear of the fitment issues that you encountered. We do try our absolute best to create as many ear tip sizes as possible, to fit as many as people as possible. Sometimes individuals will find themselves outside of what we have available. We may have a few solutions for you. When you get a sec, please reach out to us either via email [email protected] or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may offer a few solutions. We want to help you #FINDYOURGO JLab Audio
Terrible
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wouldnt take a charge. Laate mayne 30 mind at a time
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hey phill,
We are very sorry to hear of the charging issues that you have encountered with your JBuds Pro Headphones. We do cover our Bluetooth headphones with a two-year limited warranty. When you get a chance, please reach out to us either via email [email protected] or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may get you a new set under warranty.
We want to help you
#FINDYOURGO
JLab Audio
- Pros mentioned:Battery life, Sound quality
Never thought I would like these this much!
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have really bad luck with Bluetooth headphones. I usually return them or give them away within a day, but these were awesome. The battery life was about 3 days of heavy usage. I love they tell you if they are low anytime you turn them on. The sound was just as good as my $300 USB headphones I use at my computer. These are a must have!
I would recommend this to a friend - Pros mentioned:Sound quality
Great product for the price
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These earbuds are pretty good for the price. It is easy to charge and the controls are easy to manage. Pairing the earbuds to any bluetooth device is very easy. The sound quality is good especially considering the price range of these earbuds. The only reason why I gave it 4 stars was because of the battery life. I am only able to get 3 hours of battery life, whereas with previous wireless buds that I have had it was 4 to 5 hours. Overall, this is a great product considering the price. I would recommend these earbuds if you aren't willing to spend alot of money.
I would recommend this to a friend - Pros mentioned:Sound quality
Very Nice Earbud
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good! Instructions were easy enough to set up Bluetooth and wireless. Like that it comes with a USB cable and was easy to use as well. The Fin was ok but will probably just use with the gel cushion tip. Have used them while working out and just sitting around. Good product!!
I would recommend this to a friend