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Customer Ratings & Reviews

Model:
JBUDSPROBT-BLK-BOX
SKU:
5793103
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Customer reviews

Rating 4.2 out of 5 stars with 4714 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers are impressed with the JBuds Pro Signature Wireless Earbud Headphones' sound quality, battery life, and comfortable fit. The price point, especially when on sale, and the inclusion of various earpieces for customized fit are also appreciated. Some customers have noted concerns about the volume and cord length, while others mentioned occasional charging issues. Overall, the positive aspects of these earbuds appear to outweigh the negatives for most users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 235 Showing 4,681-4,700 of 4,714 reviews
  • Rated 3 out of 5 stars

    they are ok for the price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So, I bought these and they work just fine with my IPad and phone,but the reason I'm giving them 3 stars is because I tried to connect them with my laptop and Chromebook but for some reason they would suddenly just disconnect from Bluetooth and then reconnect and it was really annoying to have to deal with this because I do a lot of video editing with these but they just annoy me. If this is a problem they can fix I really wanna see it happen.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Good sound, bad mic

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality for the earbuds themselves is quite nice. However, the mic placement and pick-up quality is pretty terrible. If you're just looking for something to listen to music/podcasts with, these are sincerely solid earbuds. But they're absolutely NOT for anyone who needs to make phone calls - you'll be barely audible to whoever you're speaking with.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hey dmtmusic,
      We're very sorry to hear of the mic problems that you're running into. All of your call audio should be crystal clear, sounds like a bad mic. We do cover all of our Bluetooth headphones with a one-year limited warranty. When you get a chance please reach out to us either via email [email protected] or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may get you taken care of. Thanks, JLab Audio #FINDYOURGO jlabaudio-conv

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sounds Great !

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was hesitant of the sound quality, based on the price. However, these sound great, plenty of bass!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Will not charge and poor sound quality

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I first tried them the sound quality wasn't what I expected. I checked their website and they recommended a burn in tool that you are supposed to run for 40hrs to improve the sound quality. I think they need to work on their manufacturing process instead of expecting a customer to charge and recharge a set of headphones multiple times to run a burn in audio file. My second issue is with the headphones charging. What seems to be a good design for how to charge them doesn't work. When trying to get them to charge you have to push, wiggle and at some point get lucky that the charging light comes on. Don't waste your money on these headphones. You will be disappointed.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hey JoeSmo,
      We are sorry to hear of the charging issues, as well as the sound quality issues that you ran into with your JBuds Pro Signature Headphones. Definitely sounds like you got a bad set. We do cover those under a two-year warranty, and we'd love to get them replaced for you. When you get a chance please reach out to us either via email [email protected] or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t & Friday 8am-3pm p.t so that we may get you taken care of.
      Thanks,
      JLab Audio #FINDYOURGO jlabaudio-conv

  • Pros mentioned:
    Battery life, Sound quality

    Rated 1 out of 5 stars

    Stopped Working After 3 Months

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very happy with these originally. They held a charge for a decent amount of time and the sound quality was good. But they stopped working after 3 months. Now they do not power on at all.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hey AshleyM,
      We're sorry to hear that your JBuds Pro headphones quit on you. We do cover all our Bluetooth headphones with a two-year limited warranty, and we'd love to get them replaced for you. When you get a chance please reach out to us either via email [email protected] or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t & Friday 8am-3pm p.t so that we may get you taken care of.
      Thanks,
      JLab Audio #FINDYOURGO jlabaudio-conv

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent quality

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been looking for a pair of bluetooth headphones/earbuds for a while now. I didn't want to pay the ridiculous amount for the Airpods and wanted something decent sounding. Picked these up today and so far everything is great! I was able to pair up to my iPhone 7 in a few seconds (thanks to the easy instructions) and start listening to music. For the price I paid ($25), I'm extremely pleased with the sound quality they give out.

    I would recommend this to a friend
  • Tech Insider Network Member

    Rated 5 out of 5 stars

    Great Headphones

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earbuds are great little headphones that offer plenty of mobility thanks to the built in Bluetooth, so you're not tied down to your cell phone/device. Absolutely love 'em!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Decent Sound Quality, but That's About it.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds better than the speaker on my phone, but it gets extremely hot as it charges and the logo that is on the rubber earpiece is very uncomfortable, especially during extended use.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hey jarrod,
      When you get a sec, please reach out to us via email, [email protected] or via phone (405)445-7219 m-thur pst fri 8-3 pst so that we may get you into a different model under warranty.

      Kind Regards

      #TeamJLab Customer Support jlabaudio-conv

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    pleasantly surprised!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I decided to try these, because I wanted some wireless headphones to use at work,and my corded ones were getting in the way. The price was great and I'm surprised at the quality of the sound they have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best set of earphones to use in GYM

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was kinda skeptic after reading some reivews but one of the best pair of headphones I have used in a while. Definitely worth it !

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Great sound, but the battery dies just sitting

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these on the recommendation of a former coworker. I had tried other brands that could not keep the Bluetooth connection while riding my bike. I was happy with the sound quality and was even using them fir phone calls. But the problem comes in when I charge them, I will fully charge them but not use them for 2-3 days and they are dead. Maybe I’m doing something wrong. I leave them plugged in till the led changes color to blue. I realize that these aren’t the top of the line but I expected a little more.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hey Mick504,
      So sorry to hear of the battery issues that you have encountered. These should have a stand by time of close to six months. We do warranty these for two years, and we'd like to get them replaced for you. When you get a chance please reach out to us either via email [email protected] or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t & Friday 8am-3pm p.t so that we may get you taken care of under warranty.
      Thanks,
      JLab Audio #FINDYOURGO jlabaudio-conv

  • Pros mentioned:
    Comfort, Sound quality

    Rated 2 out of 5 stars

    Great sound and comfy until static 2 months later

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think these are comfy and have good sound but two months after I bought them, the sound got staticky. That's an extremely short life for a product but I guess that’s why they have only a one-month satisfaction guarantee. Off to products with better satisfaction guarantees! There is a two-year limited warranty so I'm currently looking into that...

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    wow surprised

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    for the price i am super satisfied. Love the sound. The usb is very short, like very very short. It has volume bottom that i like. The only cons i found so far and it get me worry is that i did try to charge them but when i went to use them again the battery was in the same level.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great battery, great sound

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will be buying another!!!!!!!!!!!!!!!!!!°°!!!°°°°

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 1 out of 5 stars

    Does not stay connected.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed these to connect to my Bluetooth transmitter connected to my TV. That works once, but they do not automatically reconnect the next time. Also, the volume is too low to start. Need to push the up volume button five times to get the volume loud enough at the start.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hey MisterK,
      We are very sorry to hear of the issues that you have run into. We do cover our Bluetooth headphones with a two-year limited warranty. When you get a chance, please reach out to us either via email [email protected] or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may provide you with more info, and get you replaced under warranty if need be.
      We want to help you
      #FINDYOURGO jlabaudio-conv

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Decent Alternative

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was attempting to listen to my music while driving and so on yes good

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Microphone clarity is muffled

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't take but 2 callers & it was obvious the microphone was not clear at all. I tested it by calling my voice mail and leaving myself a message. It was muffled and very low in volume.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    They died in less than a week

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will say that they had great sound but they completely died after less than a week. No longer hold a charge no matter which cord or outlet I use. Don't bother. :(

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Okay for the Price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I actually got these as part of a retirement gift using company points. I do a lot of walking and listening to podcasts. The sound quality is average. If I were listening to music I would opt for something with a bit more bass and resonance. After many months of intermittent use I still haven't figured out a good way to have them stay in my ears despite the gadget attachments and clip. Given the chance I would buy ear buds without the wire as this set is a bit cumbersome to use.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 2 out of 5 stars

    Volume down button failed after 4 1/2 months

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased Aug 13th, worked fine until Dec 29th when the volume down button stopped working. It no longer 'clicks' when pushed and doesn't adjust the volume. The other two buttons seem to work correctly. I can get around the button failure using the volume controls on my phone but I would have hoped these earbuds would still be fully functional after 4 1/2 months.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi there, we are extremely sorry about this! As always we have a two-year warranty on all Bluetooth products and would be able to exchange for a new set for any manufacturer issues. Please contact our customer support team for help. -JLab Audio jlabaudio-conv