Customer Ratings & Reviews
- Model:
- JBUDSPROBT-BLK-BOX
- |
- SKU:
- 5793103
Customer reviews
Rating 4.2 out of 5 stars with 4714 reviews
(4,714 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.1
Rating 4.1 out of 5 stars
- Ease of Use4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers are impressed with the JBuds Pro Signature Wireless Earbud Headphones' sound quality, battery life, and comfortable fit. The price point, especially when on sale, and the inclusion of various earpieces for customized fit are also appreciated. Some customers have noted concerns about the volume and cord length, while others mentioned occasional charging issues. Overall, the positive aspects of these earbuds appear to outweigh the negatives for most users.
This summary was generated by AI based on customer reviews.
Rated 3 out of 5 stars
they are ok for the price
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So, I bought these and they work just fine with my IPad and phone,but the reason I'm giving them 3 stars is because I tried to connect them with my laptop and Chromebook but for some reason they would suddenly just disconnect from Bluetooth and then reconnect and it was really annoying to have to deal with this because I do a lot of video editing with these but they just annoy me. If this is a problem they can fix I really wanna see it happen.
No, I would not recommend this to a friend- Pros mentioned:Sound quality
Rated 2 out of 5 stars
Good sound, bad mic
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The sound quality for the earbuds themselves is quite nice. However, the mic placement and pick-up quality is pretty terrible. If you're just looking for something to listen to music/podcasts with, these are sincerely solid earbuds. But they're absolutely NOT for anyone who needs to make phone calls - you'll be barely audible to whoever you're speaking with.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hey dmtmusic,
We're very sorry to hear of the mic problems that you're running into. All of your call audio should be crystal clear, sounds like a bad mic. We do cover all of our Bluetooth headphones with a one-year limited warranty. When you get a chance please reach out to us either via email [email protected] or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may get you taken care of. Thanks, JLab Audio #FINDYOURGO
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Sounds Great !
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was hesitant of the sound quality, based on the price. However, these sound great, plenty of bass!
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 1 out of 5 stars
Will not charge and poor sound quality
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.When I first tried them the sound quality wasn't what I expected. I checked their website and they recommended a burn in tool that you are supposed to run for 40hrs to improve the sound quality. I think they need to work on their manufacturing process instead of expecting a customer to charge and recharge a set of headphones multiple times to run a burn in audio file. My second issue is with the headphones charging. What seems to be a good design for how to charge them doesn't work. When trying to get them to charge you have to push, wiggle and at some point get lucky that the charging light comes on. Don't waste your money on these headphones. You will be disappointed.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hey JoeSmo,
We are sorry to hear of the charging issues, as well as the sound quality issues that you ran into with your JBuds Pro Signature Headphones. Definitely sounds like you got a bad set. We do cover those under a two-year warranty, and we'd love to get them replaced for you. When you get a chance please reach out to us either via email [email protected] or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t & Friday 8am-3pm p.t so that we may get you taken care of.
Thanks,
JLab Audio #FINDYOURGO
- Pros mentioned:Battery life, Sound quality
Rated 1 out of 5 stars
Stopped Working After 3 Months
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was very happy with these originally. They held a charge for a decent amount of time and the sound quality was good. But they stopped working after 3 months. Now they do not power on at all.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hey AshleyM,
We're sorry to hear that your JBuds Pro headphones quit on you. We do cover all our Bluetooth headphones with a two-year limited warranty, and we'd love to get them replaced for you. When you get a chance please reach out to us either via email [email protected] or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t & Friday 8am-3pm p.t so that we may get you taken care of.
Thanks,
JLab Audio #FINDYOURGO
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Excellent quality
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've been looking for a pair of bluetooth headphones/earbuds for a while now. I didn't want to pay the ridiculous amount for the Airpods and wanted something decent sounding. Picked these up today and so far everything is great! I was able to pair up to my iPhone 7 in a few seconds (thanks to the easy instructions) and start listening to music. For the price I paid ($25), I'm extremely pleased with the sound quality they give out.
This review is from JLab - JBuds Pro Signature Wireless Earbud Headphones - Gray/Blue
I would recommend this to a friend Rated 5 out of 5 stars
Great Headphones
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These earbuds are great little headphones that offer plenty of mobility thanks to the built in Bluetooth, so you're not tied down to your cell phone/device. Absolutely love 'em!
I would recommend this to a friend- Pros mentioned:Sound quality
Rated 2 out of 5 stars
Decent Sound Quality, but That's About it.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sounds better than the speaker on my phone, but it gets extremely hot as it charges and the logo that is on the rubber earpiece is very uncomfortable, especially during extended use.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hey jarrod,
When you get a sec, please reach out to us via email, [email protected] or via phone (405)445-7219 m-thur pst fri 8-3 pst so that we may get you into a different model under warranty.
Kind Regards
#TeamJLab Customer Support
- Pros mentioned:Sound quality
Rated 4 out of 5 stars
pleasantly surprised!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I decided to try these, because I wanted some wireless headphones to use at work,and my corded ones were getting in the way. The price was great and I'm surprised at the quality of the sound they have.
This review is from JLab - JBuds Pro Signature Wireless Earbud Headphones - Gray/Blue
I would recommend this to a friend Rated 5 out of 5 stars
Best set of earphones to use in GYM
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was kinda skeptic after reading some reivews but one of the best pair of headphones I have used in a while. Definitely worth it !
I would recommend this to a friend- Pros mentioned:Sound quality
Rated 1 out of 5 stars
Great sound, but the battery dies just sitting
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these on the recommendation of a former coworker. I had tried other brands that could not keep the Bluetooth connection while riding my bike. I was happy with the sound quality and was even using them fir phone calls. But the problem comes in when I charge them, I will fully charge them but not use them for 2-3 days and they are dead. Maybe I’m doing something wrong. I leave them plugged in till the led changes color to blue. I realize that these aren’t the top of the line but I expected a little more.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hey Mick504,
So sorry to hear of the battery issues that you have encountered. These should have a stand by time of close to six months. We do warranty these for two years, and we'd like to get them replaced for you. When you get a chance please reach out to us either via email [email protected] or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t & Friday 8am-3pm p.t so that we may get you taken care of under warranty.
Thanks,
JLab Audio #FINDYOURGO
- Pros mentioned:Comfort, Sound quality
Rated 2 out of 5 stars
Great sound and comfy until static 2 months later
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I think these are comfy and have good sound but two months after I bought them, the sound got staticky. That's an extremely short life for a product but I guess that’s why they have only a one-month satisfaction guarantee. Off to products with better satisfaction guarantees! There is a two-year limited warranty so I'm currently looking into that...
This review is from JLab - JBuds Pro Signature Wireless Earbud Headphones - Gray/Blue
No, I would not recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
wow surprised
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.for the price i am super satisfied. Love the sound. The usb is very short, like very very short. It has volume bottom that i like. The only cons i found so far and it get me worry is that i did try to charge them but when i went to use them again the battery was in the same level.
This review is from JLab - JBuds Pro Signature Wireless Earbud Headphones - Gray/Blue
I would recommend this to a friend Rated 5 out of 5 stars
Great battery, great sound
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I will be buying another!!!!!!!!!!!!!!!!!!°°!!!°°°°
I would recommend this to a friend- Cons mentioned:Volume
Rated 1 out of 5 stars
Does not stay connected.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I needed these to connect to my Bluetooth transmitter connected to my TV. That works once, but they do not automatically reconnect the next time. Also, the volume is too low to start. Need to push the up volume button five times to get the volume loud enough at the start.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hey MisterK,
We are very sorry to hear of the issues that you have run into. We do cover our Bluetooth headphones with a two-year limited warranty. When you get a chance, please reach out to us either via email [email protected] or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may provide you with more info, and get you replaced under warranty if need be.
We want to help you
#FINDYOURGO
- Pros mentioned:Sound quality
Rated 4 out of 5 stars
Decent Alternative
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was attempting to listen to my music while driving and so on yes good
This review is from JLab - JBuds Pro Signature Wireless Earbud Headphones - Gray/Blue
No, I would not recommend this to a friend Rated 2 out of 5 stars
Microphone clarity is muffled
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Didn't take but 2 callers & it was obvious the microphone was not clear at all. I tested it by calling my voice mail and leaving myself a message. It was muffled and very low in volume.
No, I would not recommend this to a friend- Pros mentioned:Sound quality
Rated 1 out of 5 stars
They died in less than a week
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I will say that they had great sound but they completely died after less than a week. No longer hold a charge no matter which cord or outlet I use. Don't bother. :(
No, I would not recommend this to a friend Rated 3 out of 5 stars
Okay for the Price
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I actually got these as part of a retirement gift using company points. I do a lot of walking and listening to podcasts. The sound quality is average. If I were listening to music I would opt for something with a bit more bass and resonance. After many months of intermittent use I still haven't figured out a good way to have them stay in my ears despite the gadget attachments and clip. Given the chance I would buy ear buds without the wire as this set is a bit cumbersome to use.
This review is from JLab - JBuds Pro Signature Wireless Earbud Headphones - White/Gray
No, I would not recommend this to a friend- Cons mentioned:Volume
Rated 2 out of 5 stars
Volume down button failed after 4 1/2 months
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased Aug 13th, worked fine until Dec 29th when the volume down button stopped working. It no longer 'clicks' when pushed and doesn't adjust the volume. The other two buttons seem to work correctly. I can get around the button failure using the volume controls on my phone but I would have hoped these earbuds would still be fully functional after 4 1/2 months.
This review is from JLab - JBuds Pro Signature Wireless Earbud Headphones - Gray/Blue
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there, we are extremely sorry about this! As always we have a two-year warranty on all Bluetooth products and would be able to exchange for a new set for any manufacturer issues. Please contact our customer support team for help. -JLab Audio







