Customer Ratings & Reviews
- Model:
- 13031VRP
- SKU:
- 6350643
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers frequently mention the Neon On-Ear Headphones' sound quality, comfort, and affordability. Many reviewers are pleased with the audio quality, describing it as good for the price range. The headphones are also praised for being comfortable to wear, even for extended periods. Additionally, customers appreciate the reasonable price point, considering the headphones offer good value for the money.
This summary was generated by AI based on customer reviews.
Fair
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had issues with these. Good enough for a child but very easy to brea.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hey Harley,
We are very sorry to hear of the issues that you have run into. We do cover our Bluetooth headphones with a two-year limited warranty. When you get a chance, please reach out to us either via email [email protected] or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may get you back up and running under warranty.
We want to help you
#FINDYOURGO
- Pros mentioned:Comfort, Fit, Sound quality
Great Headphones
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are comfortable to wear, and the earcups are soft. The size is easily adjustable. I'm not an audiophile, so my main standard is whether I can hear YouTube videos. Even for me, though, the sound is surprisingly clear and noticeably good.
I would recommend this to a friend - Pros mentioned:Fit
Perfect for littles!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Outstanding performance and the adjustable size is perfect for younger kids.
I would recommend this to a friend Nice but easy break
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love them for my children, but my daughter seems to always break them near the hinges. I’ve purchased 3 pair over the past few years, looking for other kid-friendly headphones with mics.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi Dede, we are extremely sorry about your poor experience. As always we have a two-year warranty on all Bluetooth products and would be able to exchange for a new set if for any manufacturer issues. Please contact our customer support team for help. -JLab Audio
- Cons mentioned:Microphone
Broke in one Month
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Gentle use, for taking calls during work from home. Quality of sound was low. Not comfortable for 8hrs. Didn't like no mute button, the button on the in cord mic, it actually hangs up the call. One ear stopped working in one month.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hey crispy,
So sorry to hear of the troubles that you have run into. We do cover all of our bluetooth headphones for two years under warranty. When you get a sec, please reach out to us via email, [email protected] or via phone (405)445-7219 m-thur pst fri 8-3 pst so that we may get you back up and running under warranty.
Kind Regards
#TeamJLab Customer Support