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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 677 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers regard the Neon Wireless On-Ear Headphones highly for their exceptional sound quality, affordable price, and long battery life. Many users appreciate the comfort of the headphones during extended use. However, some users have expressed concerns about the lower maximum volume and the bulkiness of the headphones, while a few have encountered difficulties in pairing the headphones with their devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 29 Showing 561-580 of 677 reviews
  • Rated 5 out of 5 stars

    They worked very well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would use them on all my trips and when I need Bluetooth headphones

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fits on kids heads

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kids love them. Fits small heads great would recommend for small heads

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    JLab Headphones

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones were for my kids and they have done amazing!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worked great with my iPad and Mac pro

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked these headphones They worked prefect with iPad and laptop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A young man very pleased

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was purchased for a fourteen year old boy and very well pleased

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter loves her new headphones she can use with her I phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones for the price! Bought for a computer. Easy setup

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great, very good sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was expected such a great sound. I would recommend it to all my friends

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My granddaughter loves them and the set up was ver

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the headphones for my granddaughter and she loves them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphones nice great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy been shopping with u for years definitely prouduct quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for 9 year olds. Easy to set up and use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    White

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect color for my daughter. I love it and my daughter as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keeps the grandson entertained and happy works with his devices

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Great until one ear stopped working.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were awesome for about 6 months. Then one ear completely stopped working. Clearly a short in the wiring and every once in a while it would pop on, but then immediately stop if I moved. Not very convenient for headphones. Tried to set up warranty plan but this seemed overly difficult and shady. Send them the product on your dime and they will determine if it was really their fault and if so they will give you a coupon to use at their online store only. If they determine it was something you did your out your headphones and the money spent to send them out. Not worth it to even bother.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hey Lawend,
      So sorry to hear of the issues that you ran into with your neon headphones. We may have a few options to provide you with in regard to warranty. When you get a sec, please shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may get you taken care of.
      We want to help you
      #FINDYOURGO
      JLab Audio jlabaudio-conv

  • Rated 5 out of 5 stars

    Reasonably priced, good quality

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good set of wireless earphones. Easy to attach and to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for me.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new headphones are working perfectly during my workout days.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves it! He will sit with these head phones on for hours!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great wireless connection

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can go anywhere in my house and not lose connection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headphones work great and sync easily with various devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headphones work great and sync easily with various devices.

    I would recommend this to a friend
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