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Customer Ratings & Reviews

Model:
GHBPLAYRBLKBLU4
SKU:
6396201
Your price for this item is $49.99

Customer reviews

Rating 3.9 out of 5 stars with 142 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

72%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Play Gaming Wireless Headset for its exceptional sound quality, comfort during extended gaming sessions, and impressive battery life. The retractable microphone is also a notable feature, providing clear communication during online gaming. While some users have mentioned that the headset may be slightly small in size, the overall positive feedback highlights the headset's value for its price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-142 of 142 reviews
  • Pros mentioned:
    Sound quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Great on Xbox!

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use the Play Wireless headset on my Xbox One S and it is great. The chat comes through very loud and clear for all my friends, and the stereo sound is amazing for the price. I am honestly blown away with the value on this headset and I would buy it again in a heartbeat!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointing mic

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought two of these for my sons. The mic doesn’t work on either one. Very disappointing.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi there, we are very sorry about this and we want to make it right! Please reach out to our customer support team for help on this issue. They will be more than happy to assist. -JLab Audio jlabaudio-conv