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Customer Ratings & Reviews

Model:
HBASTUDIOANCRBLK4
SKU:
10638785
Your price for this item is $59.99

Customer reviews

Rating 4.2 out of 5 stars with 272 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

81%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 272 reviews
  • Rated 1 out of 5 stars

    Don’t buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too small for my daughters ears, uncomfortable returning

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      We're very sorry to hear that your experience has not met your expectation.  We would love to learn more about your experience as it's hard to give any tips on how to address your issue with the information provided. Our customer support team is ready and willing to help if you reach out to them. -JLab jlabaudio-conv

  • Rated 2 out of 5 stars

    Pinched my ears

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones pinched my ears. Wore them for 30 minutes and my ears already hurt. Would not recommend them.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hello
      When you get a chance, please reach out to us either via email [email protected] or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may get you into a new model that will fit you better.
      We want to help you
      #FINDYOURGO
      JLab Audio jlabaudio-conv

  • Tech Insider Network Member

    Rated 3 out of 5 stars

    Low cost with average sound

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The JLab StudioANC headphones are pretty good considering their low price. They have average sound quality for wireless headphones in the $50 range, but they include active noise canceling (ANC) which is surprising at this price. As might be expected, there are some pros and cons. The build quality is good, adjustment is quick and easy, and the ear cups are well-padded. They are on the small side and fit tightly. For the ANC to work with on-the-ear phones, a tight fit is needed. Included is a padded carry bag, a USB A to USB micro charging cable, and a 3.5 mm audio to USB micro cable for direct wired use. Both cables connect to the single jack on the phones. These days it’s a disappointment to find JLab not using a USB C jack. The battery life is very good at over 30 hours per charge, so you would need that charger cable always handy. Bluetooth pairing was quick and easy. The controls are simple and minimal, but you may need to read the brief user card to understand their multi-function use. The ANC function is turned on or off with a single press of the large JLab logo button on the right earpiece. With ANC off, ambient sound is passed through and very noticeable. When on, they do a decent job of canceling typical low-frequency and continual sounds. Voices and higher frequencies aren’t canceled to a significant degree. However, the volume, quality, and dynamic range of the source material take a noticeable drop, and the sound isn’t particularly punchy or bass-heavy to begin with. It’s still pleasant and an improvement over a noisy environment. Just don’t expect the same quality as ANC headphones costing many, many times more. For the money, they have good sound and the extra of ANC, but they aren’t professional or studio quality. If you want some inexpensive headphones with ANC thrown in and don’t need booming bass, they could be a good choice.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Mom

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones didn't fit on my ears comfortablely. I returned them.

    I would recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      We're very sorry to hear that your experience has not met your expectation.  We would love to learn more about your experience as it's hard to give any tips on how to address your issue with the information provided. Our customer support team is ready and willing to help if you reach out to them. -JLab jlabaudio-conv

  • Rated 2 out of 5 stars

    Don’t Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There not very comfortable. I wouldn’t purchase again

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi there, in your product package you will find 3 different size tips, try out each and find the one that best fits. Then, when placing the buds in your ear give them a slight twist away from your face. If this doesn't help, please reach out to our customer support team to assist you. -JLab jlabaudio-conv

  • Rated 1 out of 5 stars

    Started out good.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased 3 of these for classes and all of the sudden all 3 stopped working when you plug it into the computer. No sounds are coming out at all. I’ll be returning them today.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi Cheeky, you may need to go into the settings of whatever application you're using while in class. In these settings you should be able to set the input and output audio sources where you can choose the headphones. -JLab Audio jlabaudio-conv

  • Tech Insider Network Member

    Rated 5 out of 5 stars

    On-Ear vs Over-Ear - There's a Difference!

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In terms of quality, Jlab has done a fine job of making sure that quality isn't diminished regardless of your preference of on-ear vs over ear headphones. Personally for me I'm more of an over-ear guy as I like encapsulating my entire ear within for the best sound. However in high school, I had on-ear Sony headphones that I still have today 12 years later. On-ear works when there's balance, and this has balance. What I mean by that is that the band isn't too tight but just right that the pressure on your ears is perfect and not loose. The sound quality is still solid, and it's a little lighter than the over-ear version as well. Still sounds great. The important thing is bass for me personally and the quality that headphones can provide with bass, and JLAB does a pretty good job for the price point it presents itself as.

    I would recommend this to a friend
  • Tech Insider Network Member

    Rated 5 out of 5 stars

    Great if you don't like over the ear headphones!

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are excellent, budget friendly headphones from a great company if what you are looking for is reasonable audio quality, some active noise cancellation (ANC), without breaking the bank. I found these headphones to be quite comfortable and when compared against the JLab over the ear headphones (studio pros) that I already have and reviewed, actually offer reasonable ANC at a great price. Furtheremore, the included accessories like the carry bag and the cables are present and the same quality as the higher priced studio pro headphones from JLab. I would definitely consider these if you are intolerant of over the ear headphones, but are looking for the security and style of headphones with a headband! These give me a very nostalgic vibe while I am rocking out to my music! Don't hesitate to buy these! Thanks for reading!

    I would recommend this to a friend
  • Tech Insider Network Member

    Rated 4 out of 5 stars

    Nice set for travel

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are a great set for air travel The cushions are comfortable, but don't completely block out sound, so you're aware of what's going on around you. Sound is about what you would expect for a headset at this price. Pretty balanced, but slightly muddy. I got about 5 hours of charge while listening at 50% volume, so decent battery life. A carry case in included, so it's easy to through in a carry on.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Just don't

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quit working, won't charge. Had just barely over a month, too late to return, So now I'm stuck with dead headphones. Do yourself a favor and avoid these. I do not recommend,

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi, we are sorry to hear you ran into some issues with our product. Your purchase has a 2 Year manufacturers warranty with us, feel free to reach out to support@jlabaudio.com or chat via our website to take advantage. We look forward to speaking with you!

      Davian
      #TeamJLAB jlabaudio-conv

  • Rated 1 out of 5 stars

    Don't buy this product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    when connecting automatic to the device for some reason the sound was awful. I had to disconnect and connect manually to the device, plus it stopped working within a month of being purchased

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi there, 
      Would you mind contacting our customer support team? I can understand how that issue is very annoying to deal with.  If you reach out to the support team via our website--or email support@jlabaudio.com or phone (405)445-7219 M-F 9-4:30 PST.  They would be more than happy to speak with you and troubleshoot your issue. All bluetooth products have a 2 year warranty. 
      -JLab Audio jlabaudio-conv

  • Rated 1 out of 5 stars

    Poor construction

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones worked great until they broke. Twice. Once on each side in the exact same place. Poorly made for the price.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Garbage product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Micro USB port broke within 3 weeks. Never seen such crap that cost over $60. I would expect this quality from dollar tree headphones.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi there, seems like you reviewed the wrong product. The Studio Pro ANC headphones do not have a Micro USB port. For any issues with a JLab product. you can reach us at support@jlabaudio.com -JLab jlabaudio-conv

  • Tech Insider Network Member

    Rated 4 out of 5 stars

    Just ok but too small

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like these as affordable studio over the ear headphones for kids. When compared the Jlab's Over Ear set. These seem too small. It fit my son's head (13) ok but as an adult they just felt too small. Otherwise the battery life and sound are decent for the price.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Meh pass

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I regret buying it. It didn’t last long and it won’t charge anymore. Noice cancellation is decent at best

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi there,
      Would you mind contacting our customer support team? We understand any frustrations you may have. If you reach out to the support team via our website--or email support@jlabaudio.com or phone (405)445-7219 M-F 9-4:30 PST. They would be more than happy to speak with you and troubleshoot your issue. All bluetooth products have a 2 year warranty.
      -JLab jlabaudio-conv

  • Tech Insider Network Member

    Rated 5 out of 5 stars

    Very comfortable cans

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just tried these out on a 5 hour flight and while other headphones have "bruised" my ears over longer wearing, these were barely noticeable and extremely comfortable. The sound is very rich and full like something akin to a higher end headphone. The bass is full and the mids are adequate. It could use a little more treble but I was able to adjust that using the built-in Android EQ. Build quality seems excellent and these cans should last for years.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    DO NOT BUY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lasted a month before they stopped working. The port where you charge it stopped working.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      These are compatible with all devices that support Bluetooth 5.0. Please check the Bluetooth version that your device supports. -JLab jlabaudio-conv

  • Rated 1 out of 5 stars

    Didn't work for my kid

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My kid Can't talk to his teacher that's why I bought for. Was very disappointing

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      We're very sorry to hear that your experience has not met your expectation. Since you weren't specific about the trouble you are having regarding the microphone or lack of ability to use, it's hard to give any tips on how to address your issue, but our Customer Support team is ready and willing to help out if you reach out to them. -JLab Audio jlabaudio-conv

  • Rated 1 out of 5 stars

    Defective product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have it in my car to return. The on button stop working the next day

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi there, 
      Would you mind contacting our customer support team? I can understand how that issue is very annoying to deal with.  If you reach out to the support team via our website--or email support@jlabaudio.com or phone (405)445-7219 M-F 9-4:30 PST.  They would be more than happy to speak with you and troubleshoot your issue. All bluetooth products have a 2 year warranty. 
      -JLab Audio jlabaudio-conv

  • Rated 1 out of 5 stars

    On off Button broke Within 30 days

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    POOR On off button quit working and I’ve only had them a short while

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi there, we are extremely sorry about your poor experience. As always we have a two-year warranty on all Bluetooth products and would be able to exchange for new set if for any manufacturer issues. -JLab Audio jlabaudio-conv