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Customer Ratings & Reviews

Model:
HBASTUDIOPRORBLK4
SKU:
6426500
Your price for this item is $39.99

Customer reviews

Rating 4.2 out of 5 stars with 749 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers admire the Studio Pro Wireless Headphones for their excellent sound quality, comfort, and great battery life. Many also appreciate the price, fit, and lightweight design. However, some customers have reported issues with connectivity, volume control, power button functionality, and pairing.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 27 Showing 521-540 of 749 reviews
  • Pros mentioned:
    Comfort

    Rated 3 out of 5 stars

    Headphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good nicely priced and durable..synced great with phone.i like it alot

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Poor connectivity

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound poor connectivity. Blue tooth constantly drops signal even during meetings/calls.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Thanks for taking the time to send us your feedback. JLab strives to ensure you have the best experience possible. jlabaudio-conv

  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    poor micrphone and buttons

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i purchased this to use when on laptop meetings. can hear fine bit others cant hear me when talking. control buttons very cheap.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      We appreciate your feedback and will use it to improve your experience. jlabaudio-conv

  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Should've Returned Them

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would have bought the Best Buy Insignia brand but they were sold out so I had to settle for these. Bad choice. I could have gotten over the very 'thin' sound quality if the connection issues weren't so aggravating. Every time I turn them on it says "you are connected" and I'm either connected ONLY for voice (which is odd considering these have no mic) or not connected at all. So every time I turn them on, I have to go into Bluetooth settings, navigate to the headphones, disconnect and reconnect. How EXTREMELY annoying that is.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    got them for my granddaughter she needed some new ones

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    earphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very convenient, specially like ease of changing volume.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and sounds good for the price I would buy this again

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son liked the feel of the headphones and the sound except for the limited base.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Budget product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn't connect mic to Microsoft Teams, easy to setup but...

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Gift

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my wife and she actually uses it. Doesnt normally like anything like this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Great for the price… not noise reducing though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A nice gift for a grandson

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought to one of my twin grandsons who is 10 years old. He is very happy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ehh

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable and good sound. Not sure quality equals the cost

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it is very good i use it every day and i like it very much

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent at this price point

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product for us average people. Work exactly the way they promised. Love the over the ear style.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Head phones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable, good quality, great sound, easy to pair and adjust.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my husband to use in our bedroom so he can watch tv while I sleep.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    JLab

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jlab Studio Pro Wireless Headphone is easy to hook up and use. Great vale for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Shrill background noise

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had JLab headphones in the past that were awesome and lasted 5 or 6 years and sounded great! Pairing them with any device was quick and easy. The sound was average for this price range. But in the background you could hear an annoying electronic screeching trill sound. It was intermittent and seemed to be associated with certain pitches, but not acceptable. Best Buy's return policy allowed an upgrade to an awesome pair with which I am very pleased.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi there, 
      Would you mind contacting our customer support team? We understand any frustrations you may have.  If you reach out to the support team via our website--or email support@jlabaudio.com or phone (405)445-7219 M-F 9-4:30 PST.  They would be more than happy to speak with you and troubleshoot your issue. All bluetooth products have a 2 year warranty. 
      -JLab jlabaudio-conv

  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Always happy w this brand. Would be nice if I could make them a little tighter on my head but that's the only complaint

    I would recommend this to a friend