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Customer Ratings & Reviews

Model:
HBASTUDIOPRORBLK4
SKU:
6426500
Your price for this item is $39.99

Customer reviews

Rating 4.2 out of 5 stars with 749 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers admire the Studio Pro Wireless Headphones for their excellent sound quality, comfort, and great battery life. Many also appreciate the price, fit, and lightweight design. However, some customers have reported issues with connectivity, volume control, power button functionality, and pairing.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 35 Showing 681-700 of 749 reviews
  • Rated 1 out of 5 stars

    Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is very poor. Other than that it would be a good product. It is easy to use

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Thank you for bringing this to our attention. It is always our goal to deliver a great experience, and we feel gutted when we don't succeed. We will use the feedback to improve and prevent this from happening again. jlabaudio-conv

  • Rated 1 out of 5 stars

    Utter junk...should be taken off the shelves

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very disappointed with these, I'd give them away but couldn't do that to another person. Pay the extra money and get a more quality product.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      We appreciate your feedback and will use it to improve your experience. jlabaudio-conv

  • Pros mentioned:
    Battery life, Comfort, Fit
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Very comfortable!

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These JLab headphones seem to be really good for the price. The battery life is great, everytime I see the percentage I expect it to be lower than it is. They are also very comfortable, the foam around the headpiece is nice, as well as around the ears. I also like that these headphones are bigger and literally fit over your entire ear, and seem to even be ear shaped. So many over ear headphones squeeze onto your ear so they can get uncomfortable. But because these just sit around your ear rather than on top of it, they are very comfortable and I have been able to easily wear them for hours at a time. They also seem to not be too loose or too tight, I have not had any issues with them sliding off my head, even when looking down at something or laying in bed. I will say though that these headphones do not have the best sound quality, I know JLab can make a better sounding headphone than this but these specific ones are just lacking. The base could be better. It is not a very crisp or clear sound, sounds more muddy. It is nice though that there are three different sound types to choose from and changing them are easy. I like that I can easily rotate through them to find the setting that works best with each song. It still just seems like no matter what setting is on, the sound quality is just lacking. But again for the price point and the positives these headphones do have, I would still recommend them. These would be great for kids or teens who maybe shouldn't quite be trusted with more expensive headphones yet.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    There are better for less money.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quite possibly the worst wireless headphones I've ever bought. Sound was garbled sitting 3 feet away from the bluetooth receiver. Returned them the same day.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi there, we do not recommend using these headphones with a Bluetooth receiver as they might not support Bluetooth 5.0 which would degrade performance. -JLab jlabaudio-conv

  • Rated 2 out of 5 stars

    Help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't know how they work and only got a page of pictures that don't help me it all.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hey Kathy, we have a support section on the studio pro product page. If you visit our site, there's a quick start guide and video to walk you through the product. -JLab Audio jlabaudio-conv

  • Rated 1 out of 5 stars

    Dont shop here

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a fan of the quality and then when I tried to return it to the store after being on vacation for two weeks they said I could only get a store credit vs a refund because their policy is 14 days for a return! I will never shop here again absolutely ridiculous to only allow 14 days for returns !!!

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi there, we are extremely sorry about this! As always we have a two-year warranty on all Bluetooth products and would be able to exchange for a new set for any manufacturer issues. Please contact our customer support team for help. -JLab jlabaudio-conv

  • Rated 2 out of 5 stars

    So so head phones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I could hear clicking when I moved the mouse. Returned them.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi there, we are very sorry about this and we want to make it right! Please reach out to our customer support team for help on this issue. They will be more than happy to assist. -JLab jlabaudio-conv

  • Rated 1 out of 5 stars

    Poor quality and communication distance

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headphones had poor sound and wouldn’t work for a distance of 15 feet in a single bedroom and the touch volume control was sporadic at best

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      We appreciate your feedback and will use it to improve your experience. jlabaudio-conv

  • Rated 1 out of 5 stars

    Just get wired. Terrible range.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    DO NOT buy these if you plan to be anywhere over 2 inches from your bluetooth device provider. Absolute garbage.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      We appreciate your feedback and will use it to improve your experience. jlabaudio-conv

  • Rated 1 out of 5 stars

    Stay Away

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I abhor this item. I have never had such headphones that feel like they are squeezing my head. The sound design is not great and sound leakage is distracting. I returned this as I couldn't use them comfortably.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      We're very sorry to hear that your experience has not met your expectation.  We would love to learn more about your experience as it's hard to give any tips on how to address your issue with the information provided. Our customer support team is ready and willing to help if you reach out to them. -JLab jlabaudio-conv

  • Rated 1 out of 5 stars

    Stopped charging

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t last long. These headphones stopped charging a week after purchasing.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      So sorry about this. Please email us at support@jlab.com, and we'd be happy to help. jlabaudio-conv

  • Rated 1 out of 5 stars

    Poorly made

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The button broke, can no longer use them. The button to turn the headphones on and off is inoperable.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      We're sorry about this. Please contact our support team at support@jlabaudio.com. We will help you get a replacement. jlabaudio-conv

  • Rated 2 out of 5 stars

    Sound okay, but noise-canceling not very good.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Noise-canceling isn't very good. The wireless Bluetooth works well and sound is ok. For what you are paying, it isn't that great of a deal.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Thanks for your review! Our team takes customer reviews seriously as it helps us improve our products. If you have other concerns, you can contact us directly at 1-405-445-7219 or email us at support@jlabaudio.com. jlabaudio-conv

  • Rated 1 out of 5 stars

    Not good!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I HATED these headphones! There was no way to try them on in-store, so I bought them and they did not have a 1/8'' stereo jack, which defeats the purpose. Plus, they did not feel comfortable at all. I returned them 10 minutes after purchasing - GOOD RIDDANCE!

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi there, these headphone are wireless headphone and do have any wires. We're sorry you purchased the wrong product and hope you update your review as this review is not about the quality of them. -JLab jlabaudio-conv

  • Rated 5 out of 5 stars

    Value meets quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A overal great product, you cannot go wrong with the brand and the value

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Headset

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't waste your money . Second pair one won't charge after a while other port broke.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi CherS, we're sorry to hear you're experiencing this issue, but we're here to help. For assistance, please email support@jlab.com or call 405-445-7219. jlabaudio-conv

  • Rated 1 out of 5 stars

    Eh

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gave it 1 star bc it is comfortable. The quality of sound is lacking imo. I will be returning.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Thank you for your feedback. Please email us at support@jlab.com, and we'd be happy to help. jlabaudio-conv

  • Rated 1 out of 5 stars

    Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned this item because of static noise. Would not buy again.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      We appreciate your feedback and will use it to improve your experience. jlabaudio-conv

  • Rated 5 out of 5 stars

    JLab Wireless Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Audio Quality, personable listening experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent headphone and get very loud. I use these to cut grass

    I would recommend this to a friend