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Customer Ratings & Reviews

Model:
HBASTUDIOPRORBLK4
SKU:
6426500
Your price for this item is $39.99

Customer reviews

Rating 4.2 out of 5 stars with 749 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers admire the Studio Pro Wireless Headphones for their excellent sound quality, comfort, and great battery life. Many also appreciate the price, fit, and lightweight design. However, some customers have reported issues with connectivity, volume control, power button functionality, and pairing.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 36 Showing 701-720 of 749 reviews
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A++ 10/10 working item. Ty for selling this item bestbuy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for gifts

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my nephew, and he’s very happy with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Make a great gift!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were a gift for my husband and he loves them.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Good wireless headphones

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These JLab Studio Pro headphones are a really good value for the price. They are light and compact. The best features are the sound and comfort. The cushions on the band and earcups are soft and very comfortable. The earcups cover the ear completely which blocks a lot of the noise in the room and allowing for good sound quality for what you're listening to. . I didn't have any problems adjusting the size; each side can actually be adjusted separately. They can also be folded in, and then snapped back in place. I was a little disappointed these did not come with a pouch. It's just the headphones and a short USB-C charging cable, plus the instructions on a two sided card. They have a really long battery life. The package says 50+ hours, but I have only been using them for 3 days and haven't needed to charge them yet (charged them up when they arrived). They are black with blue inside the cups. Volume is adjusted on one of the cups, which is where the power button is too. These buttons change other settings, such as the EQ presets. This is my least favorite thing- it's awkward to press both the + and - at the same time and there wasn't a big difference in three presets. If you go online, you can hear a greater difference, but I didn't notice enough when using them to have a preference. It's a small thing, but I would rather have had a separate button for that. I still think these are more than worth the price, even if they didn't have the EQ presets. You can also skip, pause, and answer or decline calls with these buttons. Pairing was no problem and the sound was clear, even with some distance from the device I connected it to. They stay comfortable for hours and don't need to be recharged for a long time.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible. Don't waste your money.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are absolutely terrible. The band was bent out of the box, and I actually snapped them trying to fix it. Before I did this I gave a quick listen, they were nothing special. Waste of $40.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi there, 
      Would you mind contacting our customer support team? I can understand how that issue is very annoying to deal with.  If you reach out to the support team via our website--or email support@jlabaudio.com or phone (405)445-7219 M-F 9-4:30 PST.  They would be more than happy to speak with you and troubleshoot your issue. All bluetooth products have a 2 year warranty. 
      -JLab Audio jlabaudio-conv

  • Rated 1 out of 5 stars

    Do not buy not worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very basic no bass at all plus unless you wear them on your bare head they wont cover your ears. Dont expand at all!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    JBL headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality of these headphones are NOT good. They broke within two weeks of me using them. I only used them when working out at the gym.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Quality is terrible

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My child was only able to enjoy this product for 5 days.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Thank you for bringing this to our attention. It is always our goal to deliver a great experience, and we feel gutted when we don't succeed. We will use the feedback to improve and prevent this from happening again. jlabaudio-conv

  • Rated 1 out of 5 stars

    Not good with any system I tried it on.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laggy and almost unusable. Should have returned it when I had time.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi, we are sorry to hear you ran into some issues with our product. Your purchase has a 2 Year manufacturers warranty with us, feel free to reach out to support@jlabaudio.com or chat via our website to take advantage. We look forward to speaking with you!

      Davian
      #TeamJLAB jlabaudio-conv

  • Cons mentioned:
    Power button

    Rated 1 out of 5 stars

    Cheap plastic

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Power button gets stuck and you won't be able to power on the headset. Had to return 2 pairs.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Thanks for your review! Our team takes customer reviews seriously as it helps us improve our products. If you have other concerns, you can contact us directly at 1-405-445-7219 or email us at support@jlabaudio.com. jlabaudio-conv

  • Rated 1 out of 5 stars

    Wireless headphones

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for my grandson for Christmas and after maybe 3 months they stopped working.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi there, we are extremely sorry about this! As always we have a two-year warranty on all Bluetooth products and would be able to exchange for a new set for any manufacturer issues. Please contact our customer support team for help. -JLab jlabaudio-conv

  • Rated 1 out of 5 stars

    Very Disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does Not work well with my laptop I am VERY Disappointed stutters and cuts out .

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi there,
      Would you mind contacting our customer support team? We understand any frustrations you may have. If you reach out to the support team via our website--or email support@jlabaudio.com or phone (405)445-7219 M-F 9-4:30 PST. They would be more than happy to speak with you and troubleshoot your issue. All bluetooth products have a 2 year warranty.
      -JLab jlabaudio-conv

  • Rated 1 out of 5 stars

    Static

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Static was returned waste of time taught it looked good

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    does not work

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    cannot get it to work. have not had one minute of use from it

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi there, 
      Would you mind contacting our customer support team? We understand any frustrations you may have.  If you reach out to the support team via our website--or email support@jlabaudio.com or phone (405)445-7219 M-F 9-4:30 PST.  They would be more than happy to speak with you and troubleshoot your issue. All bluetooth products have a 2 year warranty. 
      -JLab jlabaudio-conv

  • Rated 1 out of 5 stars

    NOT HEAR PROPPERLY..

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i cant here my team in office they cant here me ...

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi there, we are very sorry about this and we want to make it right! Please reach out to our customer support team for help on this issue. They will be more than happy to assist. -JLab jlabaudio-conv

  • Rated 1 out of 5 stars

    Poor product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only lasted a few days , cancel this vendor, it was bad.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi there, we are extremely sorry about this! As always we have a two-year warranty on all Bluetooth products and would be able to exchange for a new set for any manufacturer issues. Please contact our customer support team for help. -JLab Audio jlabaudio-conv

  • Rated 1 out of 5 stars

    J Lab Bluetooth Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t waist your money or time you will not be satisfied

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      We're very sorry to hear that your experience has not met your expectation.  We would love to learn more about your experience as it's hard to give any tips on how to address your issue with the information provided. Our customer support team is ready and willing to help if you reach out to them. -JLab Audio jlabaudio-conv

  • Rated 1 out of 5 stars

    Cannot get it to work on my desktop computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cannot get it to work on my desktop computer!!!!!!!

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi there, 
      Would you mind contacting our customer support team? I can understand how that issue is very annoying to deal with.  If you reach out to the support team via our website--or email support@jlabaudio.com or phone (405)445-7219 M-F 9-4:30 PST.  They would be more than happy to speak with you and troubleshoot your issue. All bluetooth products have a 2 year warranty. 
      -JLab jlabaudio-conv

  • Pros mentioned:
    Battery life, Fit
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Long battery life

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When they say 50+ hours, I believe them. Charged up as soon as I got them. Pairing super easy. Lightweight, Multiple adjustments to fit most heads (especially smaller ones). They aren't Beats or Bose, but still have great sound. Hardcore audiophiles may find them lacking, as in could use more bass, and a bit tinny sounding on the high end, but perfectly acceptable for the average everyday user. To test the battery, I left them connected to my tablet, and let Youtube play overnight. Battery is good for at least 26 hours and still going strong. These would be great for kids, or as a pair of workout headphones.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality
    Tech Insider Network Member

    Rated 4 out of 5 stars

    A great new value option in true-wireless headsets

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    JLAB does it again! Great sound quality in their somewhat standard packaging in a new adult-sized wireless headset at a great value! This headset is unique as it brings some of the better comfort and simplicity from some of their youth models, couples that with better sounding drivers and reliable Bluetooth connectivity and a new earcup design... The cups are shaped to more closely conform to the outside of the ear as these are an "around ear" design. This leads to a smaller form factor, a better ear coverage/fit, and in my experience, better comfort. The headphones produce sharp highs and decent lows - Excellent sound quality for their price range, but noticeable muddiness in their midrange, but not more than most other Bluetooth headphones that only support the A2DP profile. If these supported a higher quality codec such as AptX, they might fare better, but they'd also cost more. The rest of the JLAB build quality is par for their other headsets. Some might consider them kind of simplistic and 'plasticky', but I find them more durable than stylish. For the money they are an excellent option.

    I would recommend this to a friend