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Customer Ratings & Reviews

Model:
HBASTUDIOPRORBLK4
SKU:
6426500
$39.99

Customer reviews

Rating 4.3 out of 5 stars with 794 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

There aren't enough negative mentions yet.
84%would recommend to a friend

Customers are saying

Customers frequently mention the excellent sound quality, comfort, and great battery life of the Studio Pro Wireless Headphones. Many also appreciate the price, fit, and lightweight design. Some customers have reported issues with connectivity, volume control, the power button, and pairing. While the headphones are well-received overall, these potential drawbacks should be considered.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 38 Showing 741-760 of 794 reviews
  • Rated 1 out of 5 stars

    Eh

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gave it 1 star bc it is comfortable. The quality of sound is lacking imo. I will be returning.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Thank you for your feedback. Please email us at support@jlab.com, and we'd be happy to help. jlabaudio-conv

  • Rated 5 out of 5 stars

    JLab Wireless Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Audio Quality, personable listening experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A++ 10/10 working item. Ty for selling this item bestbuy

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Headset

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't waste your money . Second pair one won't charge after a while other port broke.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi CherS, we're sorry to hear you're experiencing this issue, but we're here to help. For assistance, please email support@jlab.com or call 405-445-7219. jlabaudio-conv

  • Rated 5 out of 5 stars

    Great for gifts

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my nephew, and he’s very happy with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Make a great gift!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were a gift for my husband and he loves them.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice budget-friendly comfortable headphones

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros: Very lightweight, comfortable for all-day wearing. Ear muffs are low-profile. Good noise-cancelling microphone. Ability to charge while listening. Cons: Sound is tinny, good for spoken voice, but not high fidelity for music.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible. Don't waste your money.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are absolutely terrible. The band was bent out of the box, and I actually snapped them trying to fix it. Before I did this I gave a quick listen, they were nothing special. Waste of $40.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi there, 
      Would you mind contacting our customer support team? I can understand how that issue is very annoying to deal with.  If you reach out to the support team via our website--or email support@jlabaudio.com or phone (405)445-7219 M-F 9-4:30 PST.  They would be more than happy to speak with you and troubleshoot your issue. All bluetooth products have a 2 year warranty. 
      -JLab Audio jlabaudio-conv

  • Rated 1 out of 5 stars

    Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned this item because of static noise. Would not buy again.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      We appreciate your feedback and will use it to improve your experience. jlabaudio-conv

  • Rated 1 out of 5 stars

    Do not buy not worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very basic no bass at all plus unless you wear them on your bare head they wont cover your ears. Dont expand at all!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    JBL headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality of these headphones are NOT good. They broke within two weeks of me using them. I only used them when working out at the gym.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Quality is terrible

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My child was only able to enjoy this product for 5 days.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Thank you for bringing this to our attention. It is always our goal to deliver a great experience, and we feel gutted when we don't succeed. We will use the feedback to improve and prevent this from happening again. jlabaudio-conv

  • Rated 1 out of 5 stars

    Not good with any system I tried it on.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laggy and almost unusable. Should have returned it when I had time.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi, we are sorry to hear you ran into some issues with our product. Your purchase has a 2 Year manufacturers warranty with us, feel free to reach out to support@jlabaudio.com or chat via our website to take advantage. We look forward to speaking with you!

      Davian
      #TeamJLAB jlabaudio-conv

  • Rated 1 out of 5 stars

    Cheap plastic

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Power button gets stuck and you won't be able to power on the headset. Had to return 2 pairs.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Thanks for your review! Our team takes customer reviews seriously as it helps us improve our products. If you have other concerns, you can contact us directly at 1-405-445-7219 or email us at support@jlabaudio.com. jlabaudio-conv

  • Rated 1 out of 5 stars

    Wireless headphones

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for my grandson for Christmas and after maybe 3 months they stopped working.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi there, we are extremely sorry about this! As always we have a two-year warranty on all Bluetooth products and would be able to exchange for a new set for any manufacturer issues. Please contact our customer support team for help. -JLab jlabaudio-conv

  • Rated 1 out of 5 stars

    Very Disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does Not work well with my laptop I am VERY Disappointed stutters and cuts out .

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi there,
      Would you mind contacting our customer support team? We understand any frustrations you may have. If you reach out to the support team via our website--or email support@jlabaudio.com or phone (405)445-7219 M-F 9-4:30 PST. They would be more than happy to speak with you and troubleshoot your issue. All bluetooth products have a 2 year warranty.
      -JLab jlabaudio-conv

  • Rated 1 out of 5 stars

    Static

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Static was returned waste of time taught it looked good

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    does not work

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    cannot get it to work. have not had one minute of use from it

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi there, 
      Would you mind contacting our customer support team? We understand any frustrations you may have.  If you reach out to the support team via our website--or email support@jlabaudio.com or phone (405)445-7219 M-F 9-4:30 PST.  They would be more than happy to speak with you and troubleshoot your issue. All bluetooth products have a 2 year warranty. 
      -JLab jlabaudio-conv

  • Rated 1 out of 5 stars

    NOT HEAR PROPPERLY..

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i cant here my team in office they cant here me ...

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi there, we are very sorry about this and we want to make it right! Please reach out to our customer support team for help on this issue. They will be more than happy to assist. -JLab jlabaudio-conv

  • Rated 1 out of 5 stars

    Poor product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only lasted a few days , cancel this vendor, it was bad.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi there, we are extremely sorry about this! As always we have a two-year warranty on all Bluetooth products and would be able to exchange for a new set for any manufacturer issues. Please contact our customer support team for help. -JLab Audio jlabaudio-conv