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Customer Ratings & Reviews

Model:
HASTUDIORBLK4
SKU:
6344798
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Customer reviews

Rating 4.5 out of 5 stars with 1027 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Comfort

    Rating 4.3 out of 5 stars

  • Value

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers appreciate the Studio Wired On-Ear Headphones for their sound quality and comfortable design. Many also find the price point to be reasonable. Some customers have noted issues with the cord length and volume, while others have mentioned compatibility issues with certain devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 50 Showing 981-1,000 of 1,027 reviews
  • Rated 1 out of 5 stars

    Poor quality and very small children size

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor quality headphones. The head phone could not keep up with the speech of the smart tv or Xbox one

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      We're sorry to hear about the issue. We'd be happy to help out. Please contact our support team at support@jlabaudio.com. jlabaudio-conv

  • Rated 1 out of 5 stars

    Poor quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the Mic was broken when we use the first time, but since my daughter need this for her class we did not bother to return, may reconsider buying this one again

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi there, we are extremely sorry about your poor experience. As always we have a two-year warranty on all Bluetooth products and would be able to exchange for a new set if for any manufacturer issues. Please contact our customer support team for help. -JLab Audio jlabaudio-conv

  • Rated 3 out of 5 stars

    microphone stop working after 2 1/2 weeks

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The microphone stopped working after 2 1/2 weeks. I purchased it for my 7-year-old to use for school. and she was not able to use it again.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi there, we are very sorry about this and we want to make it right! Please reach out to our customer support team for help on this issue. They will be more than happy to assist. -JLab Audio jlabaudio-conv

  • Rated 3 out of 5 stars

    Sound quality is ok but uncomfortable to keep them

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very uncomfortable to keep it wearing. Makes my ear burn. Sound quality is ok. Had to return these after few days.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    They were a disapointment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earphones were purchased for a 4th grader He plugged them in in school and they did not work properly. They will be returned ASAP

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi there, we are very sorry about the problems you've experienced with your earbuds. We wish we could've assisted you while you still owned them. In the future please let us know what is not working proper so our customer support team can help assist. -JLab Audio jlabaudio-conv

  • Rated 3 out of 5 stars

    Great speakers for a special young girl!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter was so happy with the headphones until the plug that enters the tower broke. We have to take it back!

    I would recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi there, we are very sorry about the problem you've experienced with your daughter's headphones. This is very unusual and we wish we could've assisted you while you still owned them. In the future please know our customer support team is always available to help with issues regarding our products. -JLab Audio jlabaudio-conv

  • Rated 1 out of 5 stars

    Terrible Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are very poorly made. It was a total waste of money!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Decent headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice color and not horrible headphones bit I've had better in past. Price was good though

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    not so great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it's ok and does the job. I wouldn't recommend these for everyday usage. Just have for a back-up.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    nope

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hated these. these are not studio headphones. I had to return.

    I would recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      We're very sorry to hear that your experience has not met your expectation.  We would love to learn more about your experience as it's hard to give any tips on how to address your issue with the information provided. Our customer support team is ready and willing to help if you reach out to them. -JLab jlabaudio-conv

  • Rated 3 out of 5 stars

    Jlab audio

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work great for the price so I really can't complain about it not being Wireless.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    work

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they work, but are a bit small on my head. can only wear for a limited time without headache.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not happy.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality was not good. Very uncomfortable to wear.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi, Please reach out to support@jlabaudio.com or chat with a representative via our live chat on our website. We can replace that item under warranty to get something more suitable for you. We look forward to speaking with you!

      Davian
      #TeamJLAB jlabaudio-conv

  • Rated 3 out of 5 stars

    fine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Certainly not the top-end of the spectrum in this department, but, it serves its purpose

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    We bought it to use on Zoom meetings.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The microphone does not work as well as we would like. But the price point was good.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Returned

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were made out if lesser quality materials and so we returned them.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      We're very sorry to hear that your experience has not met your expectation.  We would love to learn more about your experience as it's hard to give any tips on how to address your issue with the information provided. Our customer support team is ready and willing to help if you reach out to them. -JLab Audio jlabaudio-conv

  • Rated 1 out of 5 stars

    Sound not great for caller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Need to be recalled from shelves. everyone claims i sound like i am under water.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hey shaga,
      So sorry to hear of the troubles that you have run into. We do cover all of our bluetooth headphones for two years under warranty. When you get a sec, please reach out to us via email, [email protected] or via phone (405)445-7219 m-thur pst fri 8-3 pst so that we may get you taken care of under warranty.

      Kind Regards

      #TeamJLab Customer Support jlabaudio-conv

  • Rated 3 out of 5 stars

    Tiny ears only

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is ok, but the padding around the ears is more fit for a child.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Very crappy headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These...all though cheap..were a waste of money. Bring back the Sony headphones.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hey Adamsmum,
      We are very sorry to hear of the issues that you have run into. We do cover our Bluetooth headphones with a two-year limited warranty. When you get a chance, please reach out to us either via email [email protected] or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may get you a different model under warranty.
      We want to help you
      #FINDYOURGO jlabaudio-conv

  • Rated 3 out of 5 stars

    Daughter says that they hurt her ears

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Daughter says that they hurt her ears And aren’t comfortable to wear

    No, I would not recommend this to a friend