Customer Ratings & Reviews
- Model:
- HBASTUDIORBLK4
- SKU:
- 6344796
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers are positive about the Studio Wireless On-Ear Headphones sound quality, comfort, and battery life. Many also appreciate the easy Bluetooth connectivity, reasonable price, lightweight design, and perfect fit. However, some customers have reported issues with the power button and charging port. Additionally, a few customers feel the volume could be improved.
This summary was generated by AI based on customer reviews.
Awful Product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped working after one week. Charger port defected
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there,
Would you mind contacting our customer support team? We understand any frustrations you may have. If you reach out to the support team via our website--or email support@jlabaudio.com or phone (405)445-7219 M-F 9-4:30 PST. They would be more than happy to speak with you and troubleshoot your issue. All bluetooth products have a 2 year warranty.
-JLab
Bluetooth
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound was breaking up all the time. I was only ten feet away.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there,
Would you mind contacting our customer support team? I can understand how that issue is very annoying to deal with. If you reach out to the support team via our website--or email support@jlabaudio.com or phone (405)445-7219 M-F 9-4:30 PST. They would be more than happy to speak with you and troubleshoot your issue. All bluetooth products have a 2 year warranty.
-JLab Audio
Returned item 3 times
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Poor quality had to return 3 pairs of these headphones before getting a refund
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hey Yourfriendd,
We are very sorry to hear of the numerous issues that you have run into. When you get a chance, please reach out to us either via email [email protected] or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may gather a bit of info, and hopefully get you into a working unit.
We want to help you
#FINDYOURGO
Stopped working
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Has stopped working after one month,very dissapointing after one
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there, we are very sorry about this and we want to make it right! Please reach out to our customer support team for help on this issue. They will be more than happy to assist. -JLab Audio
"on" button broke, making them useless
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased them for my 11yo son, who used them daily. Granted he's a little rough on his stuff but the "on" button broke and sunk in the plastic band so there was no longer anyway to turn them on. Less than 6 months :(
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi, we are sorry to hear you ran into some issues with our product. Although, there is no troubleshooting for the power button we most certainly can replace it for free. Your purchase has a 2 Year manufacturers warranty with us, feel free to reach out to support@jlabaudio.com or chat via our website to take advantage. We look forward to speaking with you!
Davian
#TeamJLAB
Broke
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.On an off button broke next day after purchase....
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there, we are very sorry about this and we want to make it right! Please reach out to our customer support team for help on this issue. They will be more than happy to assist. -JLab Audio
headphones
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Trashed it - wouldn't buy nor recommend to anyone.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .We're very sorry to hear that your experience has not met your expectation. Since you weren't specific about the trouble you are having, it's hard to give any tips on how to address your issue, but our Customer Support team is ready and willing to help out if you reach out to them. -JLab Audio
on off button broke on first use
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.on off button broke on first use. waste of $30 do not buy
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hey reviewer,
We are very sorry to hear of the issues that you have run into. We do cover our Bluetooth headphones with a two-year limited warranty. When you get a chance, please reach out to us either via email [email protected] or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may get you back up and running under warranty.
We want to help you
#FINDYOURGO
JLab Audio
- Pros mentioned:Battery life, Sound quality
Amazing comfort and sound
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The sound is incredible and the noise cancellation is a plus. The fit is comfortable and does not leave my ears or head sore like previous headphones I’ve used before. The battery life is amazing and is ideal for my runs and workouts.
I would recommend this to a friend They wouldn't turn off after one week and are not
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Poor quality headphones that I am returning this week.
No, I would not recommend this to a friend- Cons mentioned:Power button
Poor Quality, lasted less than a month.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Power button doesn’t work after less than a month. I’d avoid this product at all costs.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .We're sorry about this. Please get in touch with our support team at support@jlabaudio.com. We'd be glad to help you out.
- Pros mentioned:Comfort, Sound quality
Excellent Fit and Sound
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These cans are quite comfortable and I appreciate the fact that these sit ON the ear rather than over it thereby covering it completely. This way, air flows freely keeping you breathing easy and hearing in hi-fidelity.
I would recommend this to a friend - Pros mentioned:Battery life, Sound quality
Very good headphones. Good value
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent sound quality for the money. Would absolutely recommend. Lasted 4 years with very loud use until my brother accidentally ran them over with the recliner. Otherwise they would be working today
I would recommend this to a friend Jlab needs better microphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product works fine as headphones but the mic on tge headset function is terrible. I literally bout 2 other pairs of sonys with ia week 510 amd 710s
No, I would not recommend this to a friend- Pros mentioned:Sound quality
Awesome Sounding
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.VERY surprised by these little J.Labs... very clear ... Music is basically my existence..what I mean is when listening to music which is all day everyday I need my headphones to have above average sound reproduction....I have ABSOLUTELY no negative comments at this time .. just bought them today.. I'm Very Happy with my purchase..I recommend to anyone looking for great sound lightweight headphones that are on a budget...5 *****
I would recommend this to a friend - Pros mentioned:Bluetooth, Sound quality
They do the job!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these for my kids and they work great! Not the most bells and whistles but are Bluetooth are sturdy with decent sound quality.
I would recommend this to a friend - Pros mentioned:Battery life
One glaring flaw
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.LOW BATTERY *interrupts your music at 20-30% battery* LOW BATTERY *interrupts your music at 20-30% battery* LOW BATTERY *interrupts your music at 20-30% battery* LOW BATTERY *interrupts your music at 20-30% battery* LOW BATTERY *interrupts your music at 20-30% battery* LOW BATTERY *interrupts your music at 20-30% battery* LOW BATTERY *interrupts your music at 20-30% battery* LOW BATTERY *interrupts your music at 20-30% battery* LOW BATTERY *interrupts your music at 20-30% battery* This is literally unacceptable. Why can't it just leave me alone when the battery's kind of low? Pros of this headphone are a quick charge and really strong battery life. They'd be perfect were it not for that god-awful constant reminder of the battery life.
No, I would not recommend this to a friend - Pros mentioned:Comfort, Sound quality
Headphones
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love it awesome sound quality and it is very sturdy!
I would recommend this to a friend - Pros mentioned:Sound quality
Affordable, good quality, and easy to use
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Affordable and easy to use. Instructions are easy to follow. It works consistently, and the sound is clear.
I would recommend this to a friend - Cons mentioned:Charging port
Not bad but disappointed
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these a couple months ago(idk like in maybe may I bought them) and they are already broken. The charging port disappeared inside of itself. The quality is okay for the price but I did not find them comfortable I switched out the ear muffs for an old Sony pair I had and it was so much better. They stretched out a lot and didn't sit on my head anymore so I had to wear them with a hat( I have a small head so it might not bother others). I'm just going back to Sony brand I liked my last pair I was just trying to save a buck but it wasn't worth it because now I'm spending more money on another pair. Music quality okay. Design not okay. If you wear headphones a lot get a better brand it'll last you longer.
No, I would not recommend this to a friend