Customer Ratings & Reviews
- Model:
- HBASTUDIORBLK4
- SKU:
- 6344796
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers are positive about the Studio Wireless On-Ear Headphones sound quality, comfort, and battery life. Many also appreciate the easy Bluetooth connectivity, reasonable price, lightweight design, and perfect fit. However, some customers have reported issues with the power button and charging port. Additionally, a few customers feel the volume could be improved.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Power button
Power button stuck. Twice
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These were good, but two of the models i have owned have gotten the power button get stuck.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there,
Would you mind contacting our customer support team? We understand any frustrations you may have. If you reach out to the support team via our website--or email support@jlabaudio.com or phone (405)445-7219 M-F 9-4:30 PST. They would be more than happy to speak with you and troubleshoot your issue. All bluetooth products have a 2 year warranty.
-JLab
Not great
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased for the microphone. Others could not hear me. Very tight on my head
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .We'd be happy to help. Please email us at support@jlab.com.
- Cons mentioned:Power button
Do not buy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had these for a week and the power button is already broken. They won't power on. Total waste!
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hello,
We want to apologize for your bad experience. We understand your situation and frustrations. All of our products come with a built in 2 year warranty. Please Reach out to us at support@jlabaudio.com or visit jlabaudio.com/contact. We are looking forward to speaking with you back from you and working towards earning back your business.
-JLab
Only worked for less than 1 hour
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these from Best Buy on sale for $5 off the displayed price . They only worked for less than an hour (left ear, no sound) I had already thrown away the packaging and receipt by the time I used these a couple weeks after buying them . Congratulations, these are the worst headphones I’ve ever purchased.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .So sorry about the product your received. Please email us at support@jlab.com, and we'd be happy to help.
Not a very good range.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was only 15 feet away from the device a I got a lot of squeaky feedback.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi, we are sorry to hear you ran into some issues with our product. Your purchase has a 2 Year manufacturers warranty with us, feel free to reach out to support@jlabaudio.com or chat via our website to take advantage. We look forward to speaking with you!
Davian
#TeamJLAB
Good until it break
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It work good for 29 days and break yesterday. I need to take back to the store.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there,
Would you mind contacting our customer support team? We understand any frustrations you may have. If you reach out to the support team via our website--or email support@jlabaudio.com or phone (405)445-7219 M-F 9-4:30 PST. They would be more than happy to speak with you and troubleshoot your issue. All bluetooth products have a 2 year warranty.
-JLab
Good headphones, decent experience
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They're good headphones that last for awhile a day, but when they get below 40% they keep yelling at you about it, which is annoying. The volume down button broke within a few weeks of having mine.
I would recommend this to a friendOkay
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They worked ok. If I was walking or biking I could hear the wind whistling between the headphone and my ear. I had them for a few months and they broke. The button came out of place and I can no longer use them.
No, I would not recommend this to a friendNot good
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Lasted only a few months. Not for any kind of physical activity. As soon as i started sweating the headphones started malfunctioning to the point they were unusable.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .We're sorry about this. Please contact our support team at support@jlabaudio.com.
Bring Ken Already
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My headphones are already broken,I guess I gotta buy the high dollar ones.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Thank you for bringing this to our attention. It is always our goal to deliver a great experience, and we feel gutted when we don't succeed. We will use the feedback to improve and prevent this from happening again.
No support
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Did not match description. Best Buy would only 'support' for fifteen days!!!
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .With our products you have a 2 year warranty that covers any manufacturer device defects! Don't hesitate to reach us at support@jlab.com
Dont buy these
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These are low quality trash-- dont waste your money on these-- shoddy quality wont last more than a month
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hey guy1
We are very sorry to hear of the issues that you have run into. We do cover our Bluetooth headphones with a two-year limited warranty. When you get a chance, please reach out to us either via email [email protected] or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may get you a new unit or model under warranty.
We want to help you
#FINDYOURGO
JLab Audio