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Customer Ratings & Reviews

Model:
HBASTUDIORBLK4
SKU:
6344796
$23.99
Save $6
Comp. Value: $29.99

Customer reviews

Rating 4.3 out of 5 stars with 2032 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers are positive about the Studio Wireless On-Ear Headphones sound quality, comfort, and battery life. Many also appreciate the easy Bluetooth connectivity, reasonable price, lightweight design, and perfect fit. However, some customers have reported issues with the power button and charging port. Additionally, a few customers feel the volume could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 92 Showing 1,821-1,840 of 2,032 reviews
  • Rated 3 out of 5 stars

    pretty good for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For a low cost headphone it dose the job don’t expect real good sound

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Wireless headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great Christmas gift. The sound is not bad.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Stocking Stuffer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price great sound perfect stocking stuffer or gift

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for kids! and good price too. Long battery hours.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    bad connection

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it does not stay connected to the chromebook for class.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi there, we are very sorry about this and we want to make it right! Please reach out to our customer support team for help on this issue. They will be more than happy to assist. -JLab Audio jlabaudio-conv

  • Cons mentioned:
    Power button

    Rated 1 out of 5 stars

    C-

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lasted a very short time. I bought 3 and all of them broke on the same place. The power/connect button stop working. It feels like its stuck but it isn't.

    I would recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi there, we are extremely sorry about this! As always we have a two-year warranty on all Bluetooth products and would be able to exchange for a new set for any manufacturer issues. Please contact our customer support team for help. -JLab Audio jlabaudio-conv

  • Rated 3 out of 5 stars

    Good headphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These work as advertising and we have not had any issues with them

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Wireless headphone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for my daughter and for some reason she simply didn't like it because it's wireless and she have to charge for a long time before she can use it so i have to returner it .

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok product........................................

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok product.........................................

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It was a gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t really say much at all since it was a gift sorry.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Very nice Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones work very well with my Microsoft Surface.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Dont buy JBL

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    JBL products sucks ***. JBL products sucks ***.JBL products sucks ***.JBL products sucks ***.JBL products sucks ***.JBL products sucks ***.JBL products sucks ***.JBL products sucks ***.JBL products sucks ***.JBL products sucks ***.JBL products sucks ***.JBL products sucks ***.JBL products sucks ***.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      We appreciate your feedback and will use it to improve your experience. Although, it seems you've mistaken us as JBL. jlabaudio-conv

  • Cons mentioned:
    Charging port

    Rated 1 out of 5 stars

    Head phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They port to charge broke. Wasn’t able to return to BB. It was under 1 year warrenty I got a voucher to replace it. Havent decide what I want.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Head phones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought theses headphones for my grandson, after 1 month they didn't work. They should have a factory warranty. I also bought the warranty and paid extra money, and then I was told I could only use it once. So if they break again I have to buy a new pair. Waste of money and my time. So disappointed in best buy, and the company I purchased the headphones from. Dissatisfied customer!!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 1 out of 5 stars

    Get something that will last...

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The good news is these headphone do have a good battery life the bad news is they randomly stop charging one day. Spend a little extra and get something that will last.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi there, we are extremely sorry about this! As always we have a two-year warranty on all Bluetooth products and would be able to exchange for a new set for any manufacturer issues. Please contact our customer support team for help. -JLab jlabaudio-conv

  • Rated 1 out of 5 stars

    Worked for less than 2 weeks

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased 3 of these headphones. Two for my daughter and one for myself. Initially, the headphones worked well. Audio quality was crisp and the headphones charged quickly. The problem was, the stopped working. I thought it was a fluke, so I gave me daughter my headphones, same problem. When the third ones did the same, I knew it wasn't a fluke. Price was great, at $29. However, if the headphones don't work for at least 4-6 months, it's not worth the cost. Thankfully, Best Buy allowed me to return each one.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Breakks easy

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These broke after a month of usage, they were replaced and broke again.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      We appreciate your feedback and will use it to improve your experience. jlabaudio-conv

  • Rated 1 out of 5 stars

    Stopped Charging after 1.5 Years

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item stopped charging after 1.5 years of use. I used these every weekday at the gym. I've taken excellent care of it and the item still looks as if it's in brand new condition. I'm very disappointed that these broke after such a short period. My previous super cheap "freebie" headphones lasted way longer that this. It lasted about 6 years before snapping.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      We appreciate your feedback and will use it to improve your experience. jlabaudio-conv

  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Not Recommended

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds quality was great until it wasn't. The headphone was dead after couple months and could no longer use them.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi there, 
      Would you mind contacting our customer support team? I can understand how that issue is very annoying to deal with.  If you reach out to the support team via our website--or email support@jlabaudio.com or phone (405)445-7219 M-F 9-4:30 PST.  They would be more than happy to speak with you and troubleshoot your issue. All bluetooth products have a 2 year warranty. 
      -JLab jlabaudio-conv

  • Rated 1 out of 5 stars

    Short life span

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are cheap for a reason. I don’t just throw my stuff around the room and expect it to work the next day. I’ve had to replace these headphone 3 times in less than a year because they keep just “dying” and not turning on anymore. They stop holding a charge or something idk but for some reason they just stop working and i keep having to replace them. If you’re going to want headphones that will last for a longer time you’ll need to buy ones that are AT LEAST 100 bucks.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Thank you so much for your feedback. We love hearing from our customers and we'll definitely pass your experience along to our Product team for further review and consideration. jlabaudio-conv