Customer Ratings & Reviews
- Model:
- HBASTUDIORBLK4
- SKU:
- 6344796
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers are positive about the Studio Wireless On-Ear Headphones sound quality, comfort, and battery life. Many also appreciate the easy Bluetooth connectivity, reasonable price, lightweight design, and perfect fit. However, some customers have reported issues with the power button and charging port. Additionally, a few customers feel the volume could be improved.
This summary was generated by AI based on customer reviews.
Short life
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked good by 2 months. Only internal use, no crashes, simply not turn on. The charge is full.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi, we are sorry to hear you ran into some issues with our product. Your purchase has a 2 Year manufacturers warranty with us, feel free to reach out to support@jlabaudio.com or chat via our website to take advantage. We look forward to speaking with you!
Davian
#TeamJLAB
Poor Product
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Every time I use these headphones, after about 20 minutes people say they cannot hear me, that I sound muffled and low even if I wasn't doing anything differently. Also, when it is connected to my computer, I get a loud piercing noise once every few minutes. It sounds like a feedback noise. Waste of money.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .We're sorry about the product you received. We'd be happy to help. Please contact us at support@jlabaudio.com.
Bluetooth Interference
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Bluetooth on these headphones are not that great. The connectivity drops constantly. Plus, since I got them, they interfere with the Wifi causing buffering when my previous headphones did not do this. Once I disconnect them, my WiFi goes back to normal. I’m very disappointed. I will be returning. My advice is to spend money on a more reliable pair of headphones.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hello,
We are very sorry to hear of the issues that you have run into. We do cover our Bluetooth headphones with a two-year limited warranty. When you get a chance, please reach out to us either via email [email protected] or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may get you into a new unit.
We want to help you
#FINDYOURGO
JLab Audio
Broke after just a few months of use
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These have a weak point where the head band and hinge meat and broke after just a few months of use. Needed to buy a new pair from a different brand.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hey nmit,
So sorry to hear of your experience. When you get a sec, please reach out to us via email, [email protected] or via phone (405)445-7219 m-thur pst fri 8-3 pst so that we may get you taken care of.
Kind Regards
#TeamJLab Customer Support
Horrible
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for a gift for a family member. They open them to try them out and it was broken. So I exchanged them for another pair thinking that maybe something happened during packing. They did not last a day. They broke in the same spot that the other ones were broken at. Right where they fold up. The plastic where the screw holds the two plastic pieces together at the headphones height adjustment broke. So I returned them.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hey there, we're sorry to hear this. If you have another issue with a JLab product please contact us directly. support@jlabaudio.com 1-405-445-7219Hours of Op: (PT)Monday - Thurs 9-4:30Friday 9-2 -JLab Audio
We returned - audio out of sync
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When paired to a Galaxy S8, the audio was out of sync for videos. Returned. If you don't do videos and only audio, I'm sure this would work better for you.
No, I would not recommend this to a friendMic Doesn't work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchase this for our son so he could do virtual learning and join Zoom meetings or Google classrooms. Every time he logged on to either platforms unfortunately you could not hear him. It sounded very very distant and always had issues connecting. However upon playing music on your phone or watching any other videos the audio was good. Had to return it as that was not the purpose of us buying it. We exchanged it for a different headset.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hello,
When you get a chance, please reach out to us either via email [email protected] or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may get you taken care of.
We want to help you
#FINDYOURGO
JLab Audio
Don’t buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked ok for first few days. Now I can’t get them to connect to any device.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Thanks for your review! Our team takes customer reviews seriously as it helps us improve our products. If you have other concerns, you can contact us directly at 1-405-445-7219 or email us at support@jlabaudio.com.
This product is a piece of crap, button broke
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product is a piece of crap.!!!!!! Broke less that 2 months after I had it....... Best Buy sells inerrior product, and even tho I have proof I bought it would not give me store credit for it. $40.00 is alot of money for me and I think it is really bad business that they would not at least let me exchange it. I will never shop at Best Buy again, this is not the first time ( 3rd actually) that I have gotten bad products that do not last!
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hey snickers
So sorry to hear of the troubles that you have run into. We do cover all of our bluetooth headphones for two years under warranty. So sorry to hear of the troubles that you have run into. We do cover all of our bluetooth headphones for two years under warranty. When you get a sec, please reach out to us via email, [email protected] or via phone (405)445-7219 m-thur pst fri 8-3 pst so that we may get you taken care of under warranty.
Kind Regards
#TeamJLab Customer Support
- Cons mentioned:Charging port
Very Disappointed after hunting these down
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The port to charge these earphones came out of its place this was only 3weeks into usage
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there,
Would you mind contacting our customer support team? I can understand how that issue is very annoying to deal with. If you reach out to the support team via our website--or email [email protected] or phone (405)445-7219 M-F 9-4:30 PST. They would be more than happy to speak with you and troubleshoot your issue. All bluetooth products have a 2 year warranty.
-JLab Audio
not happy with these
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.these headphones seemed to work fine initially but then i started to hear a lot of static when using them so i returned them
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .It saddens us that you've encountered this issue and we are sincerely sorry about it. We would like to dive into this a little more. Please give us a call or send us an email so we can come up with a solution that will best fit your needs. -JLab Audio
Good sound.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like these headphones easy to use on Bluetooth. Great price as well.
I would recommend this to a friendBLUE TOOTH HEADPHONES
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.TRYING TO GET MY GIRLFRIEND INTO "TECH"' PURCHASED THESE FOR HER TO USE WHILE SHE IS ON INTERNET WITHOUT DISTURBING MY TV VIEWING.
I would recommend this to a friendDefinitely not worth the $30
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They feel, sound and perform cheaply. I got them to work with my iPhone, however, they barely connect 15+/- ft away to my Amazon Fire stick.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hey rs68,
We are very sorry to hear of the issues that you have run into. We do cover our Bluetooth headphones with a two-year limited warranty. When you get a chance, please reach out to us either via email [email protected] or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may get you a replacement.
We want to help you
#FINDYOURGO
not good
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got these for my brotehr and we returned them , he didn't like them at all. Also not a good value, very low quality for the price
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hey jaxiel,
So sorry to hear of the troubles. When you get a sec, please reach out to us via email, [email protected] or via phone (405)445-7219 m-thur pst fri 8-3 pst so that we may get you taken care of for your troubles.
Kind Regards
#TeamJLab Customer Support
Good for listening songs not for phone calls.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not a great product, when connected with phone, the other speakers are not hearing me properly.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there, we are very sorry about this! Let’s have you reach out to our support team. They will be more than happy to help you. -JLab
My Headphones came with an issue
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I know it can be random or maybe the quality control was not so good. My headphones were not working. Probably some problem with battery or connection inside. When I plug the power/charging cable and pair, it works, the moment I remove the power/charging cable, the headphones turns off and don't turn on again unless I plug the power cable again.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there,
Would you mind contacting our customer support team? We understand any frustrations you may have. If you reach out to the support team via our website--or email support@jlabaudio.com or phone (405)445-7219 M-F 9-4:30 PST. They would be more than happy to speak with you and troubleshoot your issue. All bluetooth products have a 2 year warranty.
-JLab
- Cons mentioned:Power button
Not good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones power button broke after a few days of usage with distance learning
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there, we are very sorry about the problems you've experienced with your earbuds. This is very unusual and we want to make it right. Please contact our customer support team for help. -JLab Audio
Misrepresented
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The description says it comes with a carrying case, but I saw no such item. The headphones are also much too small for my head, even after adjusting it. These headphones would only fit a child, or someone with a really small head.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi, Please reach out to support@jlabaudio.com or chat with a representative via our live chat on our website. We can replace that item under warranty to get something more suitable for you. We look forward to speaking with you!
Davian
#TeamJLAB
Broke in three months
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I loved these headphones but they broke so quickly. I rated them a two because I am so disappointed. I will try them again.
I would recommend this to a friendBrand response from JLab Audio Team
Posted .Hello,
So sorry to hear of the troubles that you have run into. We do cover all of our bluetooth headphones for two years under warranty. When you get a sec, please reach out to us via email, [email protected] or via phone (405)445-7219 m-thur pst fri 8-3 pst so that we may get you a new set.
Kind Regards
#TeamJLab Customer Support