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Customer Ratings & Reviews

Model:
HBASTUDIORBLK4
SKU:
6344796
$23.99
Save $6
Comp. Value: $29.99

Customer reviews

Rating 4.3 out of 5 stars with 2032 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers are positive about the Studio Wireless On-Ear Headphones sound quality, comfort, and battery life. Many also appreciate the easy Bluetooth connectivity, reasonable price, lightweight design, and perfect fit. However, some customers have reported issues with the power button and charging port. Additionally, a few customers feel the volume could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 99 Showing 1,961-1,980 of 2,032 reviews
  • Rated 1 out of 5 stars

    You get what you paid for i guess

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible quailty, uncomfortable size. Returned within the day

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      We're sorry to hear about this and thanks for the feedback. jlabaudio-conv

  • Rated 1 out of 5 stars

    Mic does not work

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mic does not work. I believe it does have a build in mic but it doesn't work

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      We're sorry to hear about the product you received. Please contact us at support@jlab.com, and we'd be happy to resolve this for you. jlabaudio-conv

  • Rated 3 out of 5 stars

    It’s ok

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for the kids and they love them however it’s sound isn’t as crisp as I would like it to be for me

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Only lasted 3 months

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Broke after 3 months. The button turn them on became loose so now my daughter can’t use them at all and it’s too late to return them.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi there, we are extremely sorry about your poor experience. As always we have a two-year warranty on all Bluetooth products and would be able to exchange for a new set if for any manufacturer issues. Please contact our customer support team for help. -JLab Audio jlabaudio-conv

  • Rated 1 out of 5 stars

    For small children 4 and under

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not worth the price, they hurt my 8 year old son ears. Need to return for bigger ones

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi there, we believe you are reviewing the wrong product as these headphones are meant for adults. -JLab jlabaudio-conv

  • Rated 1 out of 5 stars

    Terrible Bluetooth Headphones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Avoid these headphones at all costs. Nothing but garbled sound on all settings. Total rip off. I will be returning these for a refund.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi there, we are very sorry about the problems you've experienced with your earbuds. This is very unusual and we wish we could've assisted you while you still owned them. In the future please know our customer support team is always available to help with issues regarding our products. -JLab Audio jlabaudio-conv

  • Rated 3 out of 5 stars

    Kid style headphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is quite fragile and did not serve its purpose for the switch but it is a good headphone for kids

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not the best sound

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did not Connect well to my son's computer very low in Sound

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No stars. horrible product. doesn’t work. Paid the same price for a Sony pair which works extremely well.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      We're very sorry to hear that your experience has not met your expectation.  We would love to learn more about your experience as it's hard to give any tips on how to address your issue with the information provided. Our customer support team is ready and willing to help if you reach out to them. -JLab jlabaudio-conv

  • Rated 1 out of 5 stars

    wont take a charge

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    purchased for xmas and it wouldnt take a charge had to pay to ship it back and it has been several weeks and havent heard from them.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hey disappointed,
      When you get a chance, please reach out to us either via email [email protected] or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may look into your claim. Replacement should have happened long ago.
      We want to help you
      #FINDYOURGO jlabaudio-conv

  • Rated 1 out of 5 stars

    Not a good product, wouldn't buy another one

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a good product. The headphones go out. Have bought 2 and both don't work. In less than a week.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      We're very sorry to hear that your experience has not met your expectation. Since you weren't specific about the trouble you are having, it's hard to give any tips on how to address your issue, but our Customer Support team is ready and willing to help out if you reach out to them. -JLab Audio jlabaudio-conv

  • Rated 1 out of 5 stars

    Headphones not good quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Audio delay when connected and charger part broke easily

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi, we are sorry to hear you ran into some issues with our product. Your purchase has a 2 Year manufacturers warranty with us, feel free to reach out to support@jlabaudio.com or chat via our website to take advantage. We look forward to speaking with you!

      #TeamJLAB jlabaudio-conv

  • Rated 1 out of 5 stars

    Bad for phone calls

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got these for bluetooth calls, returned them immediately. The voice quality was horrible.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hey there, we're sorry to hear this. If you are not happy with your JLab product please reach out to us so we can make things right. -JLab Audio jlabaudio-conv

  • Rated 1 out of 5 stars

    Broke fast

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The button fell off in the first week. Not well made

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not right for everyone.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had it for one day took it back because of it's formfactor was not right for me.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      We're very sorry to hear that your experience has not met your expectation.  We would love to learn more about your experience and feedback.  Our customer support team is ready and willing to speak with you if you reach out to them. -JLab Audio jlabaudio-conv

  • Rated 3 out of 5 stars

    gud

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the best set of wireless headphones but it works.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Too large for kids

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Probably good adult too large for kids. Returned and reordered a smaller headset

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Thanks for the review Beth, we do offer our JBuddies line that is for kids. -JLab Audio jlabaudio-conv

  • Rated 1 out of 5 stars

    Don’t waste your money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A lot of crackling noise. Not worth the money. Would not purchase again.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      We're very sorry to hear that your experience has not met your expectation.  We would love to learn more about your experience as it's hard to give any tips on how to address your issue with the information provided. Our customer support team is ready and willing to help if you reach out to them. -JLab Audio jlabaudio-conv

  • Pros mentioned:
    Bluetooth

    Rated 1 out of 5 stars

    Plastic and flawed design

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Charger input broke. Do not recommend as the build is not great. When it worked it was great, connected to BT easily. Returned.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Thank you for the feedback. We take all feedback seriously, as it helps us improve our products and services. jlabaudio-conv

  • Rated 1 out of 5 stars

    Poor sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound was not clear. There was lots of static in sound. Returned to store.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hey loulou,
      So sorry to hear of the troubles, when you get a sec, please reach out to us via email, [email protected] or via phone (405)445-7219 m-thur pst fri 8-3 pst so that we may gather a bit more feedback and get you taken care of.

      Kind Regards

      #TeamJLab Customer Support jlabaudio-conv