Customer Ratings & Reviews
- Model:
- HBASTUDIORBLK4
- |
- SKU:
- 6344796
Customer reviews
Rating 4.3 out of 5 stars with 2032 reviews
(2,032 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.3
Rating 4.3 out of 5 stars
- Ease of Use4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers are positive about the Studio Wireless On-Ear Headphones sound quality, comfort, and battery life. Many also appreciate the easy Bluetooth connectivity, reasonable price, lightweight design, and perfect fit. However, some customers have reported issues with the power button and charging port. Additionally, a few customers feel the volume could be improved.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
You get what you paid for i guess
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible quailty, uncomfortable size. Returned within the day
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .We're sorry to hear about this and thanks for the feedback.
Rated 1 out of 5 stars
Mic does not work
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Mic does not work. I believe it does have a build in mic but it doesn't work
This review is from JLab - Studio Wireless On-Ear Headphones - White
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .We're sorry to hear about the product you received. Please contact us at support@jlab.com, and we'd be happy to resolve this for you.
Rated 3 out of 5 stars
It’s ok
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought these for the kids and they love them however it’s sound isn’t as crisp as I would like it to be for me
This review is from JLab - Studio Wireless On-Ear Headphones - White
I would recommend this to a friendRated 1 out of 5 stars
Only lasted 3 months
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Broke after 3 months. The button turn them on became loose so now my daughter can’t use them at all and it’s too late to return them.
This review is from JLab - Studio Wireless On-Ear Headphones - White
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there, we are extremely sorry about your poor experience. As always we have a two-year warranty on all Bluetooth products and would be able to exchange for a new set if for any manufacturer issues. Please contact our customer support team for help. -JLab Audio
Rated 1 out of 5 stars
For small children 4 and under
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not worth the price, they hurt my 8 year old son ears. Need to return for bigger ones
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there, we believe you are reviewing the wrong product as these headphones are meant for adults. -JLab
Rated 1 out of 5 stars
Terrible Bluetooth Headphones
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Avoid these headphones at all costs. Nothing but garbled sound on all settings. Total rip off. I will be returning these for a refund.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there, we are very sorry about the problems you've experienced with your earbuds. This is very unusual and we wish we could've assisted you while you still owned them. In the future please know our customer support team is always available to help with issues regarding our products. -JLab Audio
Rated 3 out of 5 stars
Kid style headphones
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is quite fragile and did not serve its purpose for the switch but it is a good headphone for kids
This review is from JLab - Studio Wireless On-Ear Headphones - White
I would recommend this to a friendRated 1 out of 5 stars
Not the best sound
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They did not Connect well to my son's computer very low in Sound
I would recommend this to a friendRated 1 out of 5 stars
Not good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No stars. horrible product. doesn’t work. Paid the same price for a Sony pair which works extremely well.
This review is from JLab - Studio Wireless On-Ear Headphones - White
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .We're very sorry to hear that your experience has not met your expectation. We would love to learn more about your experience as it's hard to give any tips on how to address your issue with the information provided. Our customer support team is ready and willing to help if you reach out to them. -JLab
Rated 1 out of 5 stars
wont take a charge
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.purchased for xmas and it wouldnt take a charge had to pay to ship it back and it has been several weeks and havent heard from them.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hey disappointed,
When you get a chance, please reach out to us either via email [email protected] or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may look into your claim. Replacement should have happened long ago.
We want to help you
#FINDYOURGO
Rated 1 out of 5 stars
Not a good product, wouldn't buy another one
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not a good product. The headphones go out. Have bought 2 and both don't work. In less than a week.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .We're very sorry to hear that your experience has not met your expectation. Since you weren't specific about the trouble you are having, it's hard to give any tips on how to address your issue, but our Customer Support team is ready and willing to help out if you reach out to them. -JLab Audio
Rated 1 out of 5 stars
Headphones not good quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Audio delay when connected and charger part broke easily
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi, we are sorry to hear you ran into some issues with our product. Your purchase has a 2 Year manufacturers warranty with us, feel free to reach out to support@jlabaudio.com or chat via our website to take advantage. We look forward to speaking with you!
#TeamJLAB
Rated 1 out of 5 stars
Bad for phone calls
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got these for bluetooth calls, returned them immediately. The voice quality was horrible.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hey there, we're sorry to hear this. If you are not happy with your JLab product please reach out to us so we can make things right. -JLab Audio
Rated 1 out of 5 stars
Broke fast
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The button fell off in the first week. Not well made
No, I would not recommend this to a friendRated 1 out of 5 stars
Not right for everyone.
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had it for one day took it back because of it's formfactor was not right for me.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .We're very sorry to hear that your experience has not met your expectation. We would love to learn more about your experience and feedback. Our customer support team is ready and willing to speak with you if you reach out to them. -JLab Audio
Rated 3 out of 5 stars
gud
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not the best set of wireless headphones but it works.
This review is from JLab - Studio Wireless On-Ear Headphones - White
No, I would not recommend this to a friendRated 1 out of 5 stars
Too large for kids
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Probably good adult too large for kids. Returned and reordered a smaller headset
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Thanks for the review Beth, we do offer our JBuddies line that is for kids. -JLab Audio
Rated 1 out of 5 stars
Don’t waste your money
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A lot of crackling noise. Not worth the money. Would not purchase again.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .We're very sorry to hear that your experience has not met your expectation. We would love to learn more about your experience as it's hard to give any tips on how to address your issue with the information provided. Our customer support team is ready and willing to help if you reach out to them. -JLab Audio
- Pros mentioned:Bluetooth
Rated 1 out of 5 stars
Plastic and flawed design
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Charger input broke. Do not recommend as the build is not great. When it worked it was great, connected to BT easily. Returned.
This review is from JLab - Studio Wireless On-Ear Headphones - White
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Thank you for the feedback. We take all feedback seriously, as it helps us improve our products and services.
Rated 1 out of 5 stars
Poor sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound was not clear. There was lots of static in sound. Returned to store.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hey loulou,
So sorry to hear of the troubles, when you get a sec, please reach out to us via email, [email protected] or via phone (405)445-7219 m-thur pst fri 8-3 pst so that we may gather a bit more feedback and get you taken care of.
Kind Regards
#TeamJLab Customer Support






