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Customer Ratings & Reviews

Model:
HBASTUDIORWHT4
SKU:
6344797
Your price for this item is $29.99

Customer reviews

Rating 4.3 out of 5 stars with 2029 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers regard the Studio Wireless On-Ear Headphones highly for their exceptional sound quality, comfort, and affordable price. Many users are impressed with the long battery life and wireless connectivity, making them ideal for workouts and daily use. However, some users have expressed concerns about the size being suitable for adults and minor issues with the charging port, power button, and volume control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 93 Showing 1,841-1,860 of 2,029 reviews
  • Cons mentioned:
    Power button

    Rated 1 out of 5 stars

    Terrible. 2nd broken pair, same issue.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible. Second pair after first pair's power button broke. This pair also has broken power button. Terrible.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Uncomfortable

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ear cuff are smaller than expected. Didn’t fit 8 yr old

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      We appreciate your feedback and will use it to improve your experience. jlabaudio-conv

  • Cons mentioned:
    Power button

    Rated 1 out of 5 stars

    Headphones

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t last long at all the power button sunk in and it wouldn’t turn on after been full charged. It was good while it worked for one month

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi there, 
      Would you mind contacting our customer support team? I can understand how that issue is very annoying to deal with.  If you reach out to the support team via our website--or email support@jlabaudio.com or phone (405)445-7219 M-F 9-4:30 PST.  They would be more than happy to speak with you and troubleshoot your issue. All bluetooth products have a 2 year warranty. 
      -JLab Audio jlabaudio-conv

  • Rated 2 out of 5 stars

    Head set

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not good quality, will not buy again, sound was not clear.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      We appreciate your feedback and will use it to improve your experience. jlabaudio-conv

  • Rated 2 out of 5 stars

    Okay Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got them for my iPad and they honestly fit so snug they kept giving me a migraine. They are okay nothing great but inexpensive.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi Nikki, we are very sorry for the pain these are causing you. Perhaps some Cloud Foam eartips would be more comfortable. If you register your product on our website we will send you a pair. -JLab Audio jlabaudio-conv

  • Pros mentioned:
    Comfort

    Rated 1 out of 5 stars

    Broke the first time I tried to charge!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They sound great and feel comfortable but the micro USB port pushed in when I tried to plug the male plug into the female port on the headphones.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hey drew,
      We are very sorry to hear of the issues that you have run into. We do cover our Bluetooth headphones with a two-year limited warranty. When you get a chance, please reach out to us either via email [email protected] or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may get you a new unit.
      We want to help you
      #FINDYOURGO jlabaudio-conv

  • Rated 2 out of 5 stars

    Quick fix

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This wasnt the best...buy. I picked these up because I just lost my pair and needed a quick fix. I didn't feel like these had a lot of bass.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi there, 
      We recommend trying out the different EQ modes to find the sound profile that fits you best. -JLab jlabaudio-conv

  • Rated 2 out of 5 stars

    Bluetooth issue

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Audio quality is fine but bluetooth keeps getting disconnected and had to connect again and again. I returned these headphones.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi there, we are very sorry about the problems you've experienced with your earbuds. This is very unusual and we wish we could've assisted you while you still owned them. In the future please know our customer support team is always available to help on issues regarding our products. -JLab Audio jlabaudio-conv

  • Pros mentioned:
    Battery life

    Rated 2 out of 5 stars

    Terrible sound, old technology

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got these because I just needed something for a plane ride, but ended up not even using them because of how bad they sound. These are clearly a product that has been on shelves for years, its time to stop producing them. No USB-C, no APT-x, low volume. Battery life is pretty great though.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Thanks for the feedback, and we're sorry about the product you received. Please get in touch with us at 1-405-445-7219 or email us at support@jlabaudio.com. jlabaudio-conv

  • Cons mentioned:
    Power button

    Rated 1 out of 5 stars

    Broke in 2 months!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work really good, BUT the power botton broke after 2 months! What a waste of money!

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Joan Headphones

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are okay but are not that good. They are always disconnecting from my device.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi Yvette, we are sorry to hear you ran into some issues with our product. Your purchase has a 2 Year manufacturer's warranty with us, feel free to reach out to support@jlabaudio.com or chat via our website to take advantage. We look forward to speaking with you!

      Davian
      #TeamJLAB jlabaudio-conv

  • Rated 1 out of 5 stars

    Look for another set...

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The pair I ordered online and the replacement pair I got from the store were defective. There were loud screeching and high popping sounds when I tried to listen to music. The second one worked for about an hour before it proved to be as bad as the first pair. This was a waste of money since I had purchased the Geek Squad replacement plan on both and the Geek Squad couldn't fix the problem. JLab said to destroy it and send a photo to them for a new one, but I'm done with trying headphones from JLab.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi Felicia, we are extremely sorry about your poor experience on both sets of headphones. As always we have a two-year warranty on all Bluetooth products and would be able to exchange for a new set if for any manufacturer issues. Please follow the instructions provided from our team. -JLab Audio jlabaudio-conv

  • Rated 2 out of 5 stars

    Meh

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The earpieces are small, so they are uncomfortable on my head (ears) for long periods of time. Also, they don't like to interface with Zoom... but they were cheap.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi there, 
      Would you mind contacting our customer support team? I can understand how that issue is very annoying to deal with.  If you reach out to the support team via our website--or email support@jlabaudio.com or phone (405)445-7219 M-F 9-4:30 PST.  They would be more than happy to speak with you and troubleshoot your issue. All bluetooth products have a 2 year warranty. 
      -JLab Audio jlabaudio-conv

  • Rated 2 out of 5 stars

    Not good

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t like at all I bough 4 and 1 stop charging the other stop working . Very poor quality

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      We're sorry to hear that. Please contact our support team, and we will help you out. You can reach us at support@jlabaudio.com. jlabaudio-conv

  • Rated 1 out of 5 stars

    Not comfortable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have big ears that stick out and unfortunately these headphones caused major discomfort. After 30 minutes of just wearing them, my ears felt hot and were hurting. When I took it off, my ears were red and in a lot of pain. It took about 10-15 mins for the pain to go away.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not the right fit for my family

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these wireless headphones for my daughter to use while she is distance learning. The online reviews were awesome, so I pulled the trigger and purchased 2 pair. Unfortunately, the great price and stellar reviews wasn't enough for me to deal with the constant dropping in and out of sync and the low battery life, so I reluctantly swapping them out for wired headphones.q

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Short life

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked good by 2 months. Only internal use, no crashes, simply not turn on. The charge is full.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi, we are sorry to hear you ran into some issues with our product. Your purchase has a 2 Year manufacturers warranty with us, feel free to reach out to support@jlabaudio.com or chat via our website to take advantage. We look forward to speaking with you!

      Davian
      #TeamJLAB jlabaudio-conv

  • Rated 1 out of 5 stars

    Poor Product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every time I use these headphones, after about 20 minutes people say they cannot hear me, that I sound muffled and low even if I wasn't doing anything differently. Also, when it is connected to my computer, I get a loud piercing noise once every few minutes. It sounds like a feedback noise. Waste of money.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      We're sorry about the product you received. We'd be happy to help. Please contact us at support@jlabaudio.com. jlabaudio-conv

  • Rated 1 out of 5 stars

    Great Price, Great Quality, Horrible Performance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these wireless headphones for my son to use while he is distance learning. The online reviews were awesome, so I pulled the trigger and purchased 2 pair. Unfortunately, the great price and stellar reviews wasn't enough for me to deal with the constant dropping in and out of sync and the low battery life, so I reluctantly swapping them out for wired headphones.q

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bluetooth Interference

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Bluetooth on these headphones are not that great. The connectivity drops constantly. Plus, since I got them, they interfere with the Wifi causing buffering when my previous headphones did not do this. Once I disconnect them, my WiFi goes back to normal. I’m very disappointed. I will be returning. My advice is to spend money on a more reliable pair of headphones.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hello,
      We are very sorry to hear of the issues that you have run into. We do cover our Bluetooth headphones with a two-year limited warranty. When you get a chance, please reach out to us either via email [email protected] or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may get you into a new unit.
      We want to help you
      #FINDYOURGO
      JLab Audio jlabaudio-conv