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Customer Ratings & Reviews

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Customer reviews

Rating 4 out of 5 stars with 929 reviews

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Rating by feature

  • Sound Quality

    Rating 4.2 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

  • Connectivity

    Rating 4.2 out of 5 stars

76%
would recommend
to a friend

Customers are saying

Customers find value in the Air Cushion In Ear Neckband Bluetooth Wireless Headphones due to the sound quality, battery life, and comfort. The fit, weight, and price are also appreciated by users. However, some customers have experienced connectivity problems and low volume during conference calls. A few users have also reported issues with charging.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 34 Showing 661-680 of 929 reviews
  • Rated 5 out of 5 stars

    JVCs rock

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's easy to use and good voice clarity Charges in minutes and. Is affordable

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Neck ear buds

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went through several pairs of these. They never seemed to last long and had to replace.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Jvc headphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Average headphones. Hard to pair with tv. Can’t see buttons to find volume or turning on and off. Very hard to get it to turn on and off. Have to do it several times before it will work. Waste of money.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    You pay for what you got.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first was really good, then it starts to have a lower volume and stay low, can't hear anything much without turning the volume all the way up. Overall, cheap and is only a back up headphones.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Would not work properly with work laptop.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When connected to work laptop would have to go into system settings to switch to the headphones option instead of just the headset. Would not work at all with conference and zoom calls, no audio would come through the headset no matter which output settings were selected, and mic with headset wouldn't register either. Junk product. Switched back to Skullcandy Method wireless headset, at least it works as intended.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Bad phone usage

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Music was good but the phone part is poor quality and static

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Nice and affordable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I lost my headphones and don't usually purchase headphones from best buy. I usually go to the cellular store. I was not disappointed with this purchase at all.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Floppy Disappointment

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not Well Designed. The sound isn't bad, but it feels floppy and cheap. The earbuds don't retract and the magnets on them aren't strong enough. So, when not in use, there is no real way to nest them. It needs something to bring them back in to the body, otherwise they are just flopping around and getting tangled in clothes. I regretted buying them after their first use.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my bf for work and he loves it! He’s able to multitask efficiently

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    CRAP!! Bluetooth that works only w/music NOT calls

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased a pair and they are cheap $49. They don’t vibtate which is fine. They don’t tell you where the battery level is at when you power them on so you don’t know if they are charged all the way or about to die. The biggest CON is they REFUSE TO CONNECT TO CALLS. I will literally be listening to music on the headphones and they wont connect to the call so I have to use my phone or speaker phone option on 90% of the calls. The other 10% of calls they connect just fine. Very decent sound for music. People who speak to me through the headphones say it sounds like I am down a hallway and is muffled. They also pick up any and all background noise and not my voice so I have to be in a very quiet atmosphere to talk on the phone. In a store , gym, mall, or by a television just kills the calls. These suck. I wouldnt wish these on anyone. They are good for music and thats where it ends.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Wireless

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It takes a minute to connect with phone. So when I call or receive a call the caller is saying hello hello before it connects. But for the price it does what’s needed.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ok

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The base in conical instead of cylindrical; thus, they don't want to stay in my ears. I can hear people fine, but sometimes people can't hear me. But that is the way that all non-landline products are.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ok headphones

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The blue cuts in and out every once in a while I may have gotten a defective one

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Ms

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Filling this out cause you keep sending me emails prompting review and i want the emails to stop. But headphones are fine.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Shame on Best Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sorry JVC this review should be also directed to Best Buy. I bought this headphone at a Best Buy on an overnight layover to Africa. I found out immediately that they were dead out of the box and would not charge. Unfortunately my flight was first thing the next morning so I had no time to return these. The day after I returned home from Africa (15 days after this purchase) I went to Best Buy to return these. NOPE- our return policy is 14 days no flexibility. However now Best Buy has come up with a very customer unfriendly way to match the return policy of most other stores and that is to PAY an annual fee for the privilege of being able to return an item within 30 days. Well, that was the last straw, I did used to enjoy Best Buy but they seem to be removing anything that remotely looks like customer service. Be smart and shop elsewhere where customer service still exists.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Headphones

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kind of an all right product. Stop working after a couple of months and of course out of warranty

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for my father inlaw and he uses them everyday. He loves them. Definitely a good purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    JVC Air Cushion In Ear

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones perform really well. I am pleased with them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    JVC BLOOTOOTH

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These blootooth JVC headphones work great!! This would be my 2nd pair I purchased only because I loss the 1st pair

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Will not keep

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It seems to work okay. The ear pieces are uncomfortable and wont stay in. Cords keep getting wrapped in my shirt

    No, I would not recommend this to a friend