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Customer Ratings & Reviews

Your price for this item is $25.99
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The comparable value price is $49.99

Customer reviews

Rating 3.7 out of 5 stars with 1384 reviews

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Rating by feature

  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 3.6 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

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68%would recommend to a friend

Customers are saying

Customers value the HA FX39BT Marshmallow Wireless In-Ear Headphones for their exceptional sound quality, comfort during extended wear, impressive battery life, and reasonable price point. While some users have expressed concerns about the low maximum volume and a lack of bass, the overall positive feedback highlights the product's strengths in delivering a satisfying audio experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 67 Showing 1,321-1,340 of 1,384 reviews
  • Rated 1 out of 5 stars

    Don’t buy it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t even have it for a year and broke. Sound went out in one earbud, then went to the other shortly after that. Crappy product.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    This product did not power on

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After fully charging device; it never powered on. So, I returned the item to Best Buy where they troubleshooted the headset, but no power.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Wouldn’t stay connected to my phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor quality for the price paid. I would rather purchase the item from a discount store.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    JVC Headphones

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They stopped working right after the 30 days. I will not buy them nor recommend them

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Great potential

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the 1st pair left earbud failed 2nd right ear bud failed. 2 pair both duds. Only lasted a week each. Do not buy

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor sound for JVC

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This sound quality is too low .. very disappointed in jvc for this product!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not good at all

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The speaker sound okay but not loud at all . I took them back and got some beats . Better sound all the way around.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Absolute dud!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst headphones I ever bought, never worked out the box, you get what you pay for, they were like $15

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Battery life

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ear pieces fall off really easliy and the battery life is terrible. You only get about 1.5 hours

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad product

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this last year as back ups and they only lasted 3 full charges.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beeping noise in my ear also earbuds dont fit comfortable and sound quality horrible returned to store

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    NOT GREAT

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got them in July they worked for a while and now there is no sound at all. Very dissatisfied.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not good

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is horrible headphone at my second week used is broken the sound is horrible really horrible

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stopped being able to hear out of them because thy shorted out.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Junk

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Junk, quit working in the first week. Don't waste the money.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Dont buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned these as they were horribly uncomfortable and were hard to turn on. For $40 expected something more.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Could not here

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They worked good for 5 months then it went horrible. They sent another one, and same thing

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not good sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't care for this item, would like to return it, sound is poor quality. People say it's hard to hear me.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not good

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bad didn't even last before it stopped working And bestbuy don't care a pin about it

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    bad sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Low sound bad quality not what I was looking for with this purchase

    No, I would not recommend this to a friend