Year-End SaleEnds 1/1/26. Limited quantities. No rainchecks.

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $25.99
Clearance
The comparable value price is $49.99

Customer reviews

Rating 3.7 out of 5 stars with 1384 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 3.6 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

Pros mentioned filter

Cons mentioned filter

68%would recommend to a friend

Customers are saying

Customers value the HA FX39BT Marshmallow Wireless In-Ear Headphones for their exceptional sound quality, comfort during extended wear, impressive battery life, and reasonable price point. While some users have expressed concerns about the low maximum volume and a lack of bass, the overall positive feedback highlights the product's strengths in delivering a satisfying audio experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 68 Showing 1,341-1,360 of 1,384 reviews
  • Rated 1 out of 5 stars

    Reall bad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn’t pair after 3 weeks trued to return but top late I’m stuck with something that doesn’t work

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth your time

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I spoke with geeksquad there at the store when I brought it back. They said it was not a good product

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    not worth the money

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I made1call using these headphones and then they did't work anymore.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound was poor as in really low and the earbuds dont even stay in my ear...

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Wireless Ear Phones

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do not like these ear phones. I will not wear them they hurt my ears! Big waste of money.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    They suck.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were expensive. Have a very tinny sound. I would not buy them again. If I could I would return them.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Will not buy another JVC product.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earbuds would not charge but for about two minutes. Do not buy this product.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Won't connect

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This will not work no matter what device we tried. It won't connect and the battery will not charge.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Nopw

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst headphones ever. Don't waste your money. Not worth it.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Was not worth the money.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The JVC headphones, what the worst product I have ever purchased and will never use Best Buy again.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Really sucks

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too light weight can fall from around your neck easily reception is not too good at all

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    really bad sound quality

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    really bad quality of sound when you send a voice recording to a friend.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not good headphones

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds no good, barely hear anything. And marshmallows ear piece not good either.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Awful

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wore them once and then they wouldn’t work. They were not comfortable either.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    poor sound quality

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great for music not so good for phone calls .

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    not good

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They don't vibrate to alert you for call and the call volume is to low.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Worked fine for 4 weeks then stopped charging

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked fine for 4 weeks then stopped charging, exchanged for Air Pods.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not recommended

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality was tinny. I returned them almost immediately

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Just Horrible

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't last a week the earbuds fell apart the hearing quality was extremely poor

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible Buy

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never worked. Would not charge. Waste of money.....

    No, I would not recommend this to a friend