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Customer Ratings & Reviews

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Customer reviews

Rating 3.9 out of 5 stars with 289 reviews

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Rating by feature

  • Sound Quality

    Rating 4.1 out of 5 stars

  • Battery Life

    Rating 3.9 out of 5 stars

  • Connectivity

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

72%would recommend to a friend

Customers are saying

Customers are satisfied with the sound quality, comfort, battery life, and price of the Marshmallow+ True Wireless In-Ear Headphones. They appreciate the clear sound, comfortable fit, long battery life, and affordable price point. However, some customers have concerns about the fit, connectivity, touch controls, volume, and charging port.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 289 reviews
  • Rated 1 out of 5 stars

    Not as good as I hoped

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I lost an airpod and brought these as a replacement. These do not stay my ear even with changing the ear covers. The sound it not good either.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Eat piece

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little difficult to use in phone mode to answer.

    I would recommend this to a friend
  • Cons mentioned:
    Fit

    Rated 2 out of 5 stars

    Hard to keep on place

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to exchange this airbuds because they wouldn't stay in place and everytime I tried to place them back it would pause music, didnt like them at all

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great for low lag gaming

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These work great the sound quality is degraded a little when turning on low lag mode. But low lag mode does make these work great for gaming. Not the best sounding but for the price and low lag mode gaming these are the best I have found so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very happy with the new and updated earbuds, I have to wear a certain type because of an enlarged left ear canal and I was very surprised to know that these ones are perfect for my use and don't fall out of my ears while I'm running

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Worst battery life

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible sound, joke of a battery life i regret this purchase and worst that my best buy reward did not get refunded after I return them back

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These do not stay inside the ears and any Kind of movement and they just fall out. Wouldn't recommend theses for any reason. They are terrible

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Decent headphones

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphone are pretty decent for the price I paid. It’s definitely not noise cancelling. To take a call it’s actually pretty decent, haven’t tried it through zoom or anything just through a phone call.

    I would recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 2 out of 5 stars

    Bad connection

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ear buds would not stay connected to the device therefore I had to return them. They were useless for me

    I would recommend this to a friend
  • Cons mentioned:
    Fit

    Rated 2 out of 5 stars

    Stick with BOSE

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Difficult to pair with my computer or my phone. Difficult to keep in my ears, even with the varied sizes.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    JV Air pad

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    that I had never been used it before, i really happy with what I have purchased with it usable product which was Air purifier thank you i will also recommend others to this product.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Send 50 extra and be happier

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Left gave me 2hours of battery time . Sound was was the equation for an old transmitter radio from the 70s .

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Great sound and comfort

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loved the look of these headphones. As soon as I took them out of the box he asked if he could try them out. Super easy to connect to his phone, pairing only took a couple minutes. He went into his room and watched a movie on his phone, then put on a playlist for a few hours. The battery life was very impressive. The sound quality is amazing! He asked me to watch a video he’d uploaded and gave me the ear buds to listen, and even I was impressed. The sound is clear and crisp, and the ear buds themselves are actually very comfortable. We all own other ear buds that go with our Apple phones and we all complain that they’re not comfortable to wear for many hours at a time - definitely not the case with these. The only downside is not being able to take phone calls with them, because it’s easy to misplace one if you have to take it out of your ear to answer the phone. Overall we’re happy with them and I believe they are my son’s new go-to headphones.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Keep moving.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery was poor, and uneven. Difficult pairing. Sound was good and it fit well though.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Battery Charge doesn’t last.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these and after a couple of weeks one side loses charge quickly. One side last 4-6 hours the other about 1.5 hours. They don’t really have bass. They can get loud but it more in the mids. The charge issue seems to be getting worse. Now that I want to return them I missed the deadline. I wouldn’t buy these again.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Okay for occasional use.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are only comfy for a few hours at a time. It seems that my ears are not made for extended periods of time of use.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Auperb blue tooth as per price irs v good stuff

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is 100% worth full i juat realised that its has unique feature if u pull of headphones off grom ear its aitumaticly stop streaming pause music

    I would recommend this to a friend
  • Pros mentioned:
    Battery life
    Cons mentioned:
    Fit, Touch controls
    Tech Insider Network Member

    Rated 3 out of 5 stars

    Decent Headphones for the Price

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would like to start off by mentioning I am an audophile so I may be a little more harsh in my review. With that, for the average Joe/Jill, these headphones will most likely fit the bill for you if you are looking for something to wear on a walk, while cleaning around the house etc. But if you are picky like me, then you will most likely pass on these. Here are the pro's and cons. PROS: - Nice carrying case and long battery life off one charge. - Memory foam option for the earbud tips is nice, they were my favorite out of the selections available that came with the product. - Bluetooth 5.0 is always a plus - Pretty decent mids and highs. CONS - Terrible using it outside for phone conversations. I was on a phone call with these in, and no one could hear me, they said I was quiet, they could hear everything outside, do not recommend for this. - Lack of bass. Yeah they are earbuds but I have other earbuds with much more oopmh than these. These thing barely output bass. - Sound quality is average at best. It is a little bit small of a sound coming out of these, would be nice to have bigger drivers. - They don't stay in my ear very well. I am constantly having to adjust these and when I do, it pauses my music or activates some feature I did not want. - Touch bar is finnicky. Just a mere accidental touch does something to your music.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect little gift!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought for my daughter for her birthday and she loved them! Fit good and got on Black Friday for a awesome price!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Simple and Inexpensive

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    DESIGN: I have tried numerous "wireless bluetooth earbuds" from the fancy, noise cancelling high-end and expensive buds to sport versions to early styles that connected the left and right ear with a wire. These are the first earbuds I have used that don't feel like they are ready to fall out of my ear the moment I move my head. Unfortunately, with volume very low or muted, I do hear the plastic stems rubbing against my skin. At normal volumes, however, this is a non-issue. PAIRING/FEATURES: [User manual: https://manual3.jvckenwood.com/accessory/headphones/contents/ha-a7t/en/#] Pairing is a piece of cake assuming you put your device (laptop or phone) in search mode BEFORE you pull one of the buds from the charging case. On both my Windows 10 laptop and my Android phone, the buds were detected almost immediately and paired quickly. The manual outlines the pairing process if you have difficulties. As for features, the buds are "tap sensitive"--meaning double-tap to pause/play or to answer/hang up, long tap to skip, triple-tap to activate assistant, etc. VOLUME/SOUND QUALITY: Good, but... Starting with the good, these buds are tuned for mid-range/vocals but they do pick up a decent level of bass. They will not "thump your brain" but they definitely provide a good range of bass and treble for the cost. No complaints from users when listening to me on a phone conversation, however, the audio quality on my end was a bit "hollow" (like we are talking to each other across a large public restroom). HOWEVER... I am having some serious VOLUME CONTROL issues. When paired with my Windows 10 laptop and streaming YouTubeMusic via the Edge web browser, the buds start at FULL VOLUME (or darn close to full volume) even though the system volume is set at 50% and the YouTubeMusic volume slider is at about 20%. Unfortunately, sliding the system or the YouTubeMusic volume had NO IMPACT on controlling the volume on my earbuds thus rendering them useless for listening to YouTubeMusic at the office. When launching the Hulu app on the laptop, volume started loud but could be turned down via the Hulu volume slider. But...when Hulu returned from commercials, the volume of the earbuds would inexplicably jump to "way too loud" forcing me to manually slide the volume down on my laptop screen. When paired with my phone and the YouTubeMusic app, the buds started a bit loud but at much more manageable initial level. The earbuds were responsive to the touchscreen or volume rocker on my phone and there was no variation in volume levels between apps or songs. CHARGING: The case is the charger. The case takes about 2.5 hours to charge fully and provides 1.5 full charges to both buds. If you are a single-ear user, you probably get more charges. The earbuds themselves take about 2 hours to go from zero to full. Buds are supposed to stay charged for approximately 6 hours of use. IDIOSYNCRASIES: The earbuds offer "one ear mode." It should be noted, however, you must CASE THE UNUSED BUD to turn it off. I found this out the hard way as I had been in "stereo" (both buds) mode, took one earbud out and put it on my desk. I then pocketed my phone and walked down the hall with the left earbud still in. I got about 50' from my desk (where the other earbud was) and the in-ear bud started dropping out. It turns out I was still technically paired in stereo mode and because the right ear was back at my desk, I was on the verge of dropping my connection even though my phone was in my pocket. Moral of the story, keep the unused bud in the box. OVERALL: Decent quality at a decent price. Very good as replacement headphones if you don't want to spend a ton of money on high end, noise canceling earbuds.

    I would recommend this to a friend