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Customer Ratings & Reviews

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Customer reviews

Rating 4.1 out of 5 stars with 1839 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers enjoy the True Wireless Headphones Earbud Style for their amazing sound quality, solid battery life, and comfort. Many also feel they are a great value. However, some customers have concerns regarding the fit, connectivity, and volume.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 82 Showing 1,621-1,640 of 1,839 reviews
  • Rated 2 out of 5 stars

    Don't Buy

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had these for 4 months & the sound kept fading. They also must have nickel in the finish because they made my ears breakout.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 1 out of 5 stars

    Not Recommend

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pooor, bad sound bad quality, not comfort, everything in this product is bad except the battery life

    No, I would not recommend this to a friend
  • Cons mentioned:
    Fit

    Rated 1 out of 5 stars

    Wireless headphones

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They don’t fit in my ear to well, kept falling out . Sound is pretty bad

    No, I would not recommend this to a friend
  • Cons mentioned:
    Fit

    Rated 1 out of 5 stars

    Way to BIG

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Won't fit in ear at all and they do not come with any adapters.They are made of plastic with no give..Will return to store.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Return item

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to return it could not hear anything even in the quietness of my bedroom to low

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor sound. Might be OK for dictation.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very disappointed.. poor sound. If you want great sound try a set of headphones. I bought sennheiser and am very satisfied.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Fit

    Rated 1 out of 5 stars

    Jvc pods

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jvc pods not so good barely fit in ear not goo quality i guess it goes with tge cost

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Earbuda

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are ok quality sound is lackingzzzzzzzzzzzzzzzz

    No, I would not recommend this to a friend
  • Cons mentioned:
    Fit

    Rated 1 out of 5 stars

    Horrible

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely horrible, sound quality is bad dis not fit in the ears properly.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Coffee

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound lightweight comfortable in your ear love music not like the other ones

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Do not buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not connect drops calls stops working its garbage do not buy

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    I don’t like this

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s not comfortable and the sound it’s wear and when the connection it’s ok but buy this

    No, I would not recommend this to a friend
  • Cons mentioned:
    Fit

    Rated 1 out of 5 stars

    Ear buds

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have smaller ears these do not work well. It was very painful to try and put them in and they kept falling out

    No, I would not recommend this to a friend
  • Pros mentioned:
    Bass, Comfort, Price
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Light Weight, Great Sound & Easy to Use

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These buds are a steal at this price point. Very nice quality and all the function needed for music listening. The charging case is compact and the earbuds slide in for charging with ease due to a perfect amount of magnetic assist. Charge time is about 2 hours and the case also provides an additional charge option. I like the simplicity of these buds such that you can handle music play with normal volume up/down and pause and fast forward without too many optional commands that you seldom use anyway. I noticed you will need to pick up the rhythm of taps else you will stop playback when you try to increase/decrease the volume. No worries though as after only a few tries you will pick up the right tap process. These buds are very light and fit with very comfortably in your ear – even over several hours. These type of buds are designed to fit optimally by moving the earbud forward or back till it finds the best position in your ear. Contrary to what one may think, although these are solid without gel type padding; in reality they are much more comfortable than the padded types I have used. The earbuds have Bluetooth 5.1 and paired instantly with my cell phone and also my laptop. It is important for earbuds to have water resistance and these are fine since they have IPX4 resistance to sweat and rain. Sound is excellent and is accomplished via neodymium magnet drivers. These drivers weigh less and still maintain very good bass and tone quality. JVC engineers made a good choice using them for this product, tip of my cap to them. I do recommend these earbuds: very nice style, weight and sound reproduction.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Meh

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very odd design does say in your ears and it’s very uncomfortable but it’s cheap so I guess it’s what you’d expect

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Bad Quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible quality the sound did not do what the Best Buy worker said it would do

    No, I would not recommend this to a friend
  • Cons mentioned:
    Fit

    Rated 1 out of 5 stars

    Not good at all

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a good quality, keeps falling from my ears, it’s a No

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Comfort not too great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    May not be comfortable in your ear. Otherwise, they would be great.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sounds great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sound is great for the price and easy to set up and pair with my phone.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Poorly made

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are always on sal or cheaply priced for a reason! Don't waste your money!

    No, I would not recommend this to a friend