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Customer reviews

Rating 4.1 out of 5 stars with 1822 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

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Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers frequently mention the amazing sound quality and solid battery life as positive aspects of the True Wireless Headphones Earbud Style. Comfort and price are also appreciated by users. However, some customers have concerns regarding the fit of the earbuds, as well as connectivity and volume issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 84 Showing 1,661-1,680 of 1,822 reviews
  • Rated 1 out of 5 stars

    They do not last

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked well initially for a few weeks, then the right stopped working. This was my 3rd purchase and am very disappointed that they do not last.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Just say no, and move on.

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just say no, and move on. Poor quality build and sound. Sure the earbuds are cheap but they can surely be better for $35.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Very poor quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bad quality, very uncomfortable also do not recommend

    No, I would not recommend this to a friend
  • Cons mentioned:
    Fit

    Rated 1 out of 5 stars

    Very poor sound quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very poor sound quality. Also doesn’t fit well in the ear.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    JVC

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t really hear that good out of them if it’s loud somewhere

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only had them for 2 days and the right is not working any more. I went back to Best Buy and they don’t have warranty I have to go JVC for replacement.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    I feel the product is Not Safe

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought 2 of these and after 3 months you can smell the electrical current in the charging port even when it is not plug in to be charged. The unit only had a 15 day return policy so I'm out of the money and no ear buds, because I don't feel safe wearing them.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Worst headphones,I have ever buy..

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No good quality.becuase the sound is very pretty poor on this product.i will recommend Best buy not purchased this items or even selling it to their customers because it will give a very bad image to the store...

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t bother

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t waste your money, the audio isn’t good and mic is bad. these were more of an inconvenience than anything, ended up buying AirPods a week later

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible Sound Qualith

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible sound quality. It's unbelievable how bad and crunchy they sounded for music. Returned immediately

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Ok for cheap AirPods

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are fine for 20 bucks. They play sound but not loud at all.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Mr

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Woked for about three weeks. Then one stopped working.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Airpods

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A month has passed and they stopped charging. The store does not help with repairs, they send a service sample Apple, the service in the store is simply terrible.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Awful dont buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thought would be good cheap buds but had to retiurn them they were so awful. Uncomfortable, very confusing button (or lack thereof), bad sound quality. Not worth the $29 price whicj is saying something!

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Head phones

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use them as spare for when ever I forget the other ones

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Worst ever earbuds ....never ever buy it!!!!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are just trash. It worked only for a month until it went out side return window and stopped working. Such a waste of time and money. Please avoid it by all means.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    JVC

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GOOD . A LITTE HARD TO GET OUT OF CHARGING STATION.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    JVC Gummy earbuds bad pairing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased to use with MEE hub to used in watching tv with surround sound. Had to manually repair them with every use as opposed to over ear head phones which re-pair automatically with every use.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    JVC Gummy didn't connect

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased to use with MEE hub to used in watching tv with surround sound. Had to manually repair them with every use as opposed to over ear head phones which re-pair automatically with every use.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    JVC - Ear buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this product a month ago. Yesterday, the right earbud stopped connecting to Bluetooth. I'm disappointed . The first month works really well.

    No, I would not recommend this to a friend