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Customer Ratings & Reviews

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Customer reviews

Rating 3.5 out of 5 stars with 281 reviews

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Rating by feature

  • Ease of Use

    Rating 3.6 out of 5 stars

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Cons mentioned filter

62%would recommend to a friend

Customers are saying

Customers regard Kaspersky as user-friendly and reliable, praising its protection capabilities and ease of use. However, some users have concerns about the installation process, subscription reminders, occasional slowdowns, and pricing compared to other options.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 281 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    works

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    have not had any issues with unfriendly content since install

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Item was supposed to be good for 1 year.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The item was supposed to include 1 year usage, but, paperwork and installation said 6 months.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good protection

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It turns on when my computer loads up, tells me when I am at risk or need to update.

    I would recommend this to a friend
  • Cons mentioned:
    Subscription

    Rated 1 out of 5 stars

    One Year Promised, One Week Given

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not sure what the problem is, but one week after I loaded the software, I received an announcement that my subscription was over and that I needed to pay for another year's subscription. No thanks.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Efficient

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have just installed it, but seems to be working and have had no problems with it so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not Sure

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure about this program. It was explained that I wouldn't have to do anything the program does everything. I thought all updates ran automatically, however every time I go on the computer I have to make sure the update runs.It may be that something needs to be fixed on the scheduling end! Not sure this is the right program for me.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    antivirus program works well

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have only been using this program for about a month but it seems to do the job.

    I would recommend this to a friend
  • Pros mentioned:
    Antivirus

    Rated 5 out of 5 stars

    Got it free and love it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal I will be a Kaspersky customer from now on.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great Software

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it.It is better then other software like it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    great program

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best out there by far and easy set up but is costly

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    anti-virus

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to install like it way better than norton 360

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    EZ 2 USE BUT NOT 4 THE BEGINNER IF U R THEN SIMPLY

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    YOU MUST APPLY YOUR SELF & READ THE HELP BOX GREAT!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Use of this product is highly not recommended

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It seems that the Kaspersky does not have a good reputation--it has been a little while since one of my best friends told me never purchase the Kaspersky; the two key words of the description of this product were: stuck & crash--this was also what I experienced. I installed the Kaspersky, and let it update as it required, and when the process was almost done (99%complete!), my laptop stuck. Now, I never use this product, I am sure that it is not in a good shape, and the quality is poor. For now, I only trust a Chinese Anti-virus system, which is called the "360 anti-virus system", it is completely free to download, and is trustworthy, it has a wonderful reputation.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Came free with my laptop so can't complain

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have nothing to compare it to, but it seems to be working as it should be.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    good for beginner

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    is ok, but if you use other software from internet server it conflicts

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    does stop sites if there is a problem

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    inconsistency - sometimes blocks a site, next time allows it to load.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Misunderstanding Product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a new laptop and the salesperson informed me that I should purchase this product to protect my laptop and it was a special price if I bought it with the laptop. I really didn't need this protection as I was using Norton 360 and still had 160 days left on my subscription. The salesperson did not tell me that this product had to be installed and used immediately. Now I have this product and it was a waste of money because my time to use this product is running out, so I am out the purchase of this product. Bummer

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth the time

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've used every Anti-Virus out there; free and paid so I was willing to give this one a try; especially since it came free with the computer. The installation went well, but after about a week of running the automatic procedure would run daily to update the software and I kept getting the annoying message the database was not updated. The desktop widget and the AV control panel seemed to be in agreement. Checked the website and they suggested reinstalling. I zapped everything and reinstalled. Same issue only it took less than a week the second time. I did not have a good feeling that I was actually protected. I uninstalled Kapersky and went back to AVG. Have not had a problem since. I would not reccomend this Antivirus unless you thrive on frustration and don't mind feeling unprotected.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Thanks, but no thanks.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, but I'll stick to free anti-virus softwares for now.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always been a fan of Kaspersky. I am not disappointed.

    I would recommend this to a friend