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Customer Ratings & Reviews

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Customer reviews

Rating 3.5 out of 5 stars with 281 reviews

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Rating by feature

  • Ease of Use

    Rating 3.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

62%would recommend to a friend

Customers are saying

Customers regard Kaspersky as user-friendly and reliable, praising its protection capabilities and ease of use. However, some users have concerns about the installation process, subscription reminders, occasional slowdowns, and pricing compared to other options.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 281 reviews
  • Pros mentioned:
    Security

    Rated 5 out of 5 stars

    Great Protection

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kaspersky works great. Provides great protection. Don't have to worry about getting hacked.

    I would recommend this to a friend
  • Pros mentioned:
    Security

    Rated 5 out of 5 stars

    great product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is the best protection you can use on your computer. norton sucks as does the others.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    A Total Waste of Money and Time !

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never worked properly since purchase on 3/3/2012, a month+ ago. Spent 10+ hrs trying to make it work, calling Bestbuy Tech support, and writing to Kaspersky. Problem: causes so many web sites unaccessable, sites that are as common as yahoo email, that my IE browser becomes useless. Tried to change settings, add addresses as trusted sites, not to scan trusted sites. Did not work. Called Bestbuy trice. Told to change IE internet options. Did not work. Told to contact ISP(Verizon). It's Verizon that's blocking it, regardless my repeated protest that Verizon has been given me access to these sites with no problem until Kaspersky installed. Then wrote to Kaspersky, got an email to their credit, told to download a file to get system info and send to them. Did that on 3/31/12. It's a week late now. Haven't heard from them. Should never have bought it.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great for the money

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good and reliable anti-virus, easy for the kids to use, have it on all the computers.

    I would recommend this to a friend
  • Pros mentioned:
    Security

    Rated 5 out of 5 stars

    Excellent Virus Protector

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and provides great protection so far, recommend to anyone looking for one.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It was free - no strings attached

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only wish it was for 12 months rather than 6 months. Was simple to install and seems to be working correctly.

    I would recommend this to a friend
  • Pros mentioned:
    Security

    Rated 5 out of 5 stars

    good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is a good security product that the best buy sujested....works very good

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 1 out of 5 stars

    JUNK JUNK JUNK JUNK!!!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TRIED TO INSTALL THIS TRIAL VERSION, TILL I COULD GET A FULL VERSION, TOOK FOREVER TO INSTALL, THEN WHEN I DID IT SAID I ONLY HAD 5 DAYS LEFT ON IT AN IT KEPT POPING UP EVERYTIME I TRIED TO DO ANYTHING ON MY COMPUTER. UNINSTALLED AND INSTALLED THE 2012 VERSION, TOOK LIKE SECONDS AND HAS BEEN GREAT.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 2 out of 5 stars

    Not going to buy again

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is not useful with playing different games. Not going to keep this!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    perfect for the home business

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    inexpensive, perfect for the small home business. Would highly recommend.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Wish it would do it automatically

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's worked well for me so far, I just wish that it would scan for problems everyday without me having to do it.

    I would recommend this to a friend
  • Pros mentioned:
    Security

    Rated 5 out of 5 stars

    GREAT ANTI-VIRUS

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    IT IS GREAT AT PROTECTING MY LAPTOP FROM ALL THE VARIOUS THINGS I DO ONLINE.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    great antivirus

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i think someone would be crazy for buying any other software than kaspersky!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    it will do

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I installed it and less than a month later it said I was not covered. Fooled around with it and it is ok now.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    great anti-virus

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i've had this program in a laptop for 3 years and never had any problems.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    I LIKE IT

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BEST ANTI-VIRUS EVER EASY TO USE, IT DOENT REQUIRE ALOT OF FREE SPACE

    I would recommend this to a friend
  • Pros mentioned:
    Antivirus

    Rated 5 out of 5 stars

    i like this virus protection better than all other

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this virus protection is better than others that ive used in the past

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    quick and easy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i like it but it says there is a few bad programs but i use them all the time and i know to trust em.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Fine product.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So, far I like this product, new to me and have not had it long.

    I would recommend this to a friend
  • Pros mentioned:
    Security

    Rated 5 out of 5 stars

    Much better than Norton !

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far no problems at all and will never go back to Norton !

    I would recommend this to a friend