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Customer Ratings & Reviews

Your price for this item is $49.99

Customer reviews

Rating 4.1 out of 5 stars with 2257 reviews

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  • Ease of Use

    Rating 4.1 out of 5 stars

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83%would recommend to a friend

Customers are saying

Customers value the ease of installation, protection, and overall performance of the product. They appreciate that it is free and reasonably priced. However, some users have experienced compatibility issues, particularly with Microsoft Office 2013, and occasional slowness. Additionally, a few customers have concerns about frequent updates and the one-year subscription model.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 108 Showing 2,141-2,160 of 2,257 reviews
  • Rated 4 out of 5 stars

    It's confusing for the average user.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't like it because it's not user friendly and slow.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 1 out of 5 stars

    Forget This Product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I dropped Norton to get this because it was suppose to be so good. I installed it on 3 Computers. Upgraded my comps to windows 8 that this was suppose to be totally compatible with. Next thing you know you can not get into standard Microsoft app like pictures because kapersky says they were untrusted. moved them to the trusted list and kapersky put them right back. Talked to kapersky tech support for almost two weeks everything they say will work does not. Dumpedbthem I am using Windows defender it is a Microsoft program and is said to be the best free program on the market for windows 8.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Easy to install and working great!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was nice to get a year of this software with pu

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    One of the top Internet Security Suites

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can trust Kaspersky for a fine product line...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Virus Protection

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For years I've used AVG on my computer or laptops and I really like Kaspersky. The software is always talking to me and making me aware of things needing to be done on my computer. I feel safer having it onboard.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    seems ok

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a bug with the licence key activation after one week after I installed the program. I had to reinstall it but didnt have my licence key anymore! Lucky for me I received an email from Geek squad at the same time to remind me this number.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome protection

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this installed on approx. 9 computer systems over the past few years and have had minimal disruptions...I believe it's due to this technology and level of security protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great little laptop.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This little laptop was a good price. Great graphics and good speed. But, I wish I could have gotten a touch screen. Windows eight was hard to get use to until I added a wireless mouse.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great security (:

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy gave me a year of security when I purchased my laptop. I got the best possible deal on a great computer and they threw in the best security free! Can't beat Best Buy (:

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Have been using it for many years.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have gotten this product through Best Buy and also directly through Kaspersky. The customer service is much, much better with Best Buy. I will always go through Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    perfect protection, i use the internet daily

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this program, i've used other programs before and was not really happy with them. This is the second time i buy this product and i will buy it again when it expires

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not the best protection I've seen.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product came with my Lenovo Ultrabook. To make a long story short, I ended up buying Norton 360 for my notebook. This product made me nervous. I'm not sure it had me covered like it said it would.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Why did i buy this

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bout this product because it was recommended by the sales person but this product is not easy to manage. It really does block everything and if your not a network administrator then you will most likely become one with this product. Wonder why you can't access certain sites for product management, its this software. Wonder why you have to acknowledge every product update on your computer that is automatic, thank this software. Rather had just bought Norton antivirus than having to manage every application on my computer every time me or the family get on the thing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Since the instalation, I have had zero problems.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend this product for anyone who uses the internet. These days any connecton to wi-fi can open doors to the wrong people. You need the protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer protection

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works really well at protecting my computer. It lets me know which websites are potentially threats and keeps me updated on when to scan my computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Anti Virus that I have found

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is by far the best Antivirus that I have used and I've tried a lot, Name Brand and others. Kaspersky stands head and shoulders above the rest.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best security software I've used

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used Kapersky anti virus for about five years and find it to be more effective at protecting my computer than some I have used in the past.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Was recommended as the best.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can activate a security check anytime. It gives you detailed run down of errors. Access to on-line help. Gives you a running expiration time.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    I can not get it installed on my other computers.I

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't know if it is the product or best buy.I can't get any help & I am a 79 year old that isn't as smart as he should be.I am saying now that I would not recommend

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Had trouble with it blocking sites like msn.com.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to use a password to access msn.com at first. Then I had trouble opening my email due to this product. It took several trips to the geek squad to get it right.

    No, I would not recommend this to a friend